332 S Michigan Ave #900, Chicago, IL 60603
Morgan & Morgan is a personal injury attorney in Chicago, Illinois with a 4.8-star rating across 2,122 tracked Google reviews. The current build retrieved 721 reviews for this profile and analyzed 463 text reviews. The firm replies to 94% of public reviews, 4% of analyzed reviewers explicitly recommend it, and communication is mentioned in 3% of analyzed reviews. Its review pattern is fairly consistent based on a consistency index of 81.
The most common review themes are professionalism (12%), speed (7%), and explicit recommendation (4%). Reviews in the sample mention matters involving car accident, medical malpractice, and wrongful death. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.
Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.
| Metric | Value | What it means |
|---|---|---|
| Tracked Google reviews | 2,122 | Public review count currently visible on the profile. |
| Reviews retrieved | 721 | Review records stored in the current build. |
| Text reviews analyzed | 463 | Review texts used for NLP-derived praise, complaint, and communication metrics. |
| Owner response rate | 94% | Share of retrieved reviews with an owner reply. |
| Explicit recommendation rate | 4% | Share of analyzed reviewers who explicitly recommend the firm. |
| Communication mentions | 3% | Share of analyzed reviews that mention communication. |
| Consistency index | 81 | Higher scores indicate a more consistently positive rating pattern. |
As America's Largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to fight to get you the best results. For over 35 years, Morgan & Morgan has been fighting for the pe...
The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.
Based on analysis of 463 text reviews in the current build.
Very fast response, courteous and on the case expediently gathering information. Having to change my review... They like slam dunks. A very bad police report, the police falsified the report, and they lost my information that was given to them the night of the accident and called me a week later say...
I made the mistake of trying to work with this law firm… & I have learned a valuable lesson. Still very unclear and unsettling after I sent my personal information. I did not receive the courtesy I feel is obviously needed. So I backed out completely. My personal information was sent to Email that ...
I use to watch the commercials and think this guy is legit... reality is he is no different than anyone else...he doesn't care about anything but the money....I almost lost my daughter after 4 ER visits improperly diagnosed gallbladder attack as indigestion... gangrene and multiple infections over a...
Very timely and user friendly experience
I contacted them for medical malpractice and wrongful death and got told they don’t have any attorneys that do that, biggest law firm in the country and you don’t do wrongful death?? Highly disappointed