525 N Tryon St Suite 1729, Charlotte, NC 28202
Morgan & Morgan is a personal injury attorney in Charlotte, North Carolina with a 4.7-star rating across 2,192 tracked Google reviews. The current build retrieved 709 reviews for this profile and analyzed 455 text reviews. The firm replies to 89% of public reviews, 11% of analyzed reviewers explicitly recommend it, and communication is mentioned in 3% of analyzed reviews. Its review pattern is mixed based on a consistency index of 66.2.
The most common review themes are professionalism (16%), explicit recommendation (11%), and case results (10%). Reviews in the sample mention matters involving car accident, medical malpractice, wrongful death, and dog bite. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.
Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.
| Metric | Value | What it means |
|---|---|---|
| Tracked Google reviews | 2,192 | Public review count currently visible on the profile. |
| Reviews retrieved | 709 | Review records stored in the current build. |
| Text reviews analyzed | 455 | Review texts used for NLP-derived praise, complaint, and communication metrics. |
| Owner response rate | 89% | Share of retrieved reviews with an owner reply. |
| Explicit recommendation rate | 11% | Share of analyzed reviewers who explicitly recommend the firm. |
| Communication mentions | 3% | Share of analyzed reviews that mention communication. |
| Consistency index | 66.2 | Higher scores indicate a more consistently positive rating pattern. |
As America's Largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to fight to get you the best results. For over 35 years, Morgan & Morgan has been fighting for the pe...
The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.
Based on analysis of 455 text reviews in the current build.
Very kind and knowledgeable.
Very good job
Very unprofessional took my case February 17 never got me in treatment never handled anything regarding my case only to call today 3/31 over a month later to say they can't handle my case
I have been searching for an attorney to represent me with a car accident that I was injured in and my car total loss for going on a month now. I had a friend tell me over the weekend to call top dog and they will take my case so I called this Monday morning and thank the good lord above I finally ...
Q: Do you handle civil cases?
A: DO NOT USE THESE PEOPLE, CALL ANOTHER FIRM.
— Caliber Transport
Q: Do you guys do law suits on Doctors.
A: Don't bother with this firm. Call someone else
— Caliber Transport
Q: I recently was in the process of filing a claim against my former employer. And I was unable to follow through. The incident transpired in jacksonville florida, and I live in north Carolina now. Is there a way to continue.
A: Hi Charles! Thank you for reaching out. Yes, just give us a call so we can assist. You can reach us 24/7 by dialing #LAW from your cell phone. Looking forward to hearing from you!
— Morgan & Morgan