Campbell & Associates Reviews, Ratings & Complaints

717 East Blvd, Charlotte, NC 28203

Public profile and review data last refreshed Aug 12, 2026.

4.4
224 Google reviews
Claimed Google Business Profile

Campbell & Associates is a personal injury attorney in Charlotte, North Carolina with a 4.4-star rating across 224 tracked Google reviews. The current build retrieved 224 reviews for this profile and analyzed 162 text reviews. The firm has an owner reply on 77% of retrieved reviews, 59% of analyzed reviewers explicitly recommend it, and communication is mentioned in 20% of analyzed reviews. Its review pattern is mixed based on a consistency index of 67.9.

The most common review themes are explicit recommendation (59%), case results (32%), and professionalism (29%). Reviews in the sample mention matters involving car accident, medical malpractice, workplace injury, and wrongful death. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Review verdict

Campbell & Associates Review Summary and Due-Diligence Questions

These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.

What clients praise

The strongest recurring praise signals in the analyzed review sample are explicit recommendation (59%), case results (32%), and professionalism (29%). These percentages describe text labels in the captured sample, not independently verified service claims.

Is Campbell & Associates legitimate?

Law Leaderboard can confirm that this page represents a public Google Business listing for Campbell & Associates at 717 East Blvd, Charlotte, NC 28203. The listing has 224 tracked Google reviews and is marked as claimed on Google. This does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.

Is Campbell & Associates a good law firm?

Campbell & Associates has a 4.4/5 public Google rating across 224 tracked reviews. Law Leaderboard retrieved 224 reviews and analyzed 162 review texts for this profile. In that sample, the firm has an owner reply on 77% of retrieved reviews, 59% of analyzed reviewers explicitly recommend it, and communication is mentioned in 20% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.

What do Campbell & Associates reviews complain about?

The recurring concern labels found in the analyzed negative-review sample are unprofessional (8%). Percentages describe the relevant review sample and should be read with the rating distribution and coverage notes below.

Does Campbell & Associates respond to reviews?

Public review data shows an owner reply on 77% of the reviews retrieved for Campbell & Associates. This measures responses to public reviews, not communication with clients during a case. Communication appears in 20% of analyzed review texts.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Review Evidence Score57.6/100Moderate evidence; public-review evidence only.
Within-market score percentile13.5th percentileCompared with the fixed Charlotte, NC cohort.
Tracked Google reviews224Public review count currently visible on the profile.
Reviews retrieved224Review records stored in the current build.
Text reviews analyzed162Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate77%Share of retrieved reviews with an owner reply.
Explicit recommendation rate59%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions20%Share of analyzed reviews that mention communication.
Consistency index67.9Higher scores indicate a more consistently positive rating pattern.

Identity-linked office intelligence

Where This Office Sits in Charlotte, NC

An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.

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Evidence score

57.6/100

Score percentile

13.5th percentile

Rating percentile

2.7th percentile

Review-count percentile

54.1th percentile

Owner-reply percentile

Not scored

Evidence strength and entity relationship

Moderate evidence from 162 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.

Law Leaderboard office ID
llb-office-0a795d55295ea7db
Law Leaderboard brand ID
llb-brand-f22847b55a3e7e91
Brand relationship
Campbell & Associates

QA-published themes for this office

The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.

No office-level theme result passed every current publication gate. This is not evidence that reviewers never mentioned these topics.

Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.

Case Types Mentioned in Reviews

car accidentmedical malpracticeworkplace injurywrongful deathdog bite

Quick Stats

Reviews/Month
1.4
Avg Review Length
322 chars
Local Guide %
30%

About

At Campbell & Associates, we have helped more than 35,000 individuals achieve a settlement or jury verdict. You’re not just a case file or a number. We work hard to build relationships with our client...

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 162 text reviews in the current build.

Owner Response Rate
77%
replies to reviews
Explicit Recommendation Rate
59%
of analyzed reviewers
Communication Mentions
20%
of analyzed reviews
Professionalism Mentions
29%
of analyzed reviews
Results Mentions
32%
of analyzed reviews
Compassion Mentions
9%
of analyzed reviews
Average response time: 176.9 days

Rating Distribution

5 star
178 (79%)
4 star
12 (5.4%)
3 star
9 (4%)
2 star
3 (1.3%)
1 star
22 (9.8%)
84% positive reviews 14% negative reviews Consistency index: 67.9

What Clients Praise

explicit recommendation 58.6% of reviews
case results 31.5% of reviews
professionalism 29% of reviews
communication 20.4% of reviews
compassion and care 9.3% of reviews

Common Concerns (from negative reviews)

unprofessional (7.7%)

Other Personal Injury in Charlotte

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 224 retrieved reviews and 162 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Consumer intelligence release llb-consumer-intelligence-2026-08-12-r4, derived from llb-depth50-research-2026-08-11-r1, supplies immutable office and brand IDs, market context, evidence-strength tier, and published practice/city memberships.
  • Aggregate business and review-analysis fields rendered from the same exported firm record used by the city rankings; reviewer identities and review text are not republished.

Freshness

  • Business profile last collected: 2026-08-09 23:44:35Z.
  • Review records last collected: 2026-08-11 20:30:11Z; derived metrics last analyzed: 2026-08-12 08:09:58.
  • 224 total Google reviews tracked; 224 reviews retrieved; 162 text reviews analyzed.
  • Consumer intelligence release published 2026-08-12; that is a derived-release date, not a new profile or review observation.
  • Methodology version: review-evidence-v1.0.0. Build packaging timestamp: 2026-08-12 00:00:00Z; this is not a source-refresh date.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Historical comparison tiles appear only when retrieved review history reaches both full twelve-month windows and each window meets the rating-count threshold.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • A within-market percentile is a relative position inside the fixed market cohort. It is not a probability, national rank, or legal-performance grade.
  • A theme appears only when that office result passes the published minimum sample, confidence, and external precision gates; absence is not proof that the topic never appears.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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