230 W Monroe St #1020, Chicago, IL 60606
Costa Ivone Injury Lawyers - Chicago is a personal injury attorney in Chicago, Illinois with a 4.7-star rating across 1,147 tracked Google reviews. The current build retrieved 1,061 reviews for this profile and analyzed 833 text reviews. The firm replies to 63% of public reviews, 40% of analyzed reviewers explicitly recommend it, and communication is mentioned in 14% of analyzed reviews. Its review pattern is fairly consistent based on a consistency index of 81.8.
The most common review themes are explicit recommendation (40%), professionalism (22%), and communication (14%). Reviews in the sample mention matters involving car accident, medical malpractice, and workplace injury. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.
Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.
| Metric | Value | What it means |
|---|---|---|
| Tracked Google reviews | 1,147 | Public review count currently visible on the profile. |
| Reviews retrieved | 1,061 | Review records stored in the current build. |
| Text reviews analyzed | 833 | Review texts used for NLP-derived praise, complaint, and communication metrics. |
| Owner response rate | 63% | Share of retrieved reviews with an owner reply. |
| Explicit recommendation rate | 40% | Share of analyzed reviewers who explicitly recommend the firm. |
| Communication mentions | 14% | Share of analyzed reviews that mention communication. |
| Consistency index | 81.8 | Higher scores indicate a more consistently positive rating pattern. |
The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.
Based on analysis of 833 text reviews in the current build.
Definitely giving recognition to the whole costa ivone team but specifically to Celeste who made the process quick and understandable
Honestly, the service was top-notch, very kind, especially from Ms. Jessica, who helped me. It was quick, without any problems, and everything was explained well.
Very disappointed with my experience. I did not feel like this law firm truly fought for me or prioritized my best outcome. The process lacked the level of advocacy and transparency I expected. I have never encountered a situation like this, especially in a personal injury case where the injured pe...
Alejandra is a great case manager, very helpful and gets work done efficiently! Great work definitely recommend Costa Ivone!