Shapiro, Cohen & Basinger, Trial Lawyers Reviews, Ratings & Complaints

180 N LaSalle St Suite 3050, Chicago, IL 60601

Public profile and review data last refreshed Aug 12, 2026.

4.9
64 Google reviews
Claimed Google Business Profile

Shapiro, Cohen & Basinger, Trial Lawyers is a personal injury attorney in Chicago, Illinois with a 4.9-star rating across 64 tracked Google reviews. The current build retrieved 64 reviews for this profile and analyzed 60 text reviews. The firm has an owner reply on 100% of retrieved reviews, 88% of analyzed reviewers explicitly recommend it, and communication is mentioned in 23% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 93.3.

The most common review themes are explicit recommendation (88%), professionalism (43%), and case results (35%). Reviews in the sample mention matters involving car accident, slip and fall, medical malpractice, and dog bite. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Review verdict

Shapiro, Cohen & Basinger, Trial Lawyers Review Summary and Due-Diligence Questions

These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.

What clients praise

The strongest recurring praise signals in the analyzed review sample are explicit recommendation (88%), professionalism (43%), and case results (35%). These percentages describe text labels in the captured sample, not independently verified service claims.

Is Shapiro, Cohen & Basinger, Trial Lawyers legitimate?

Law Leaderboard can confirm that this page represents a public Google Business listing for Shapiro, Cohen & Basinger, Trial Lawyers at 180 N LaSalle St Suite 3050, Chicago, IL 60601. The listing has 64 tracked Google reviews and is marked as claimed on Google. This does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.

Is Shapiro, Cohen & Basinger, Trial Lawyers a good law firm?

Shapiro, Cohen & Basinger, Trial Lawyers has a 4.9/5 public Google rating across 64 tracked reviews. Law Leaderboard retrieved 64 reviews and analyzed 60 review texts for this profile. In that sample, the firm has an owner reply on 100% of retrieved reviews, 88% of analyzed reviewers explicitly recommend it, and communication is mentioned in 23% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.

What do Shapiro, Cohen & Basinger, Trial Lawyers reviews complain about?

The recurring concern labels found in the analyzed negative-review sample are unprofessional (50%). Percentages describe the relevant review sample and should be read with the rating distribution and coverage notes below.

Does Shapiro, Cohen & Basinger, Trial Lawyers respond to reviews?

Public review data shows an owner reply on 100% of the reviews retrieved for Shapiro, Cohen & Basinger, Trial Lawyers. This measures responses to public reviews, not communication with clients during a case. Communication appears in 23% of analyzed review texts.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Review Evidence Score76.7/100Minimum evidence; public-review evidence only.
Within-market score percentile69.2th percentileCompared with the fixed Chicago, IL cohort.
Tracked Google reviews64Public review count currently visible on the profile.
Reviews retrieved64Review records stored in the current build.
Text reviews analyzed60Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate100%Share of retrieved reviews with an owner reply.
Explicit recommendation rate88%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions23%Share of analyzed reviews that mention communication.
Consistency index93.3Higher scores indicate a more consistently positive rating pattern.

Identity-linked office intelligence

Where This Office Sits in Chicago, IL

An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.

Compare offices side by side →

Evidence score

76.7/100

Score percentile

69.2th percentile

Rating percentile

74.4th percentile

Review-count percentile

5.1th percentile

Owner-reply percentile

Not scored

Evidence strength and entity relationship

Minimum evidence from 60 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.

Law Leaderboard office ID
llb-office-f4c22f98722466ee
Law Leaderboard brand ID
llb-brand-d1edb6c438b62e54
Brand relationship
Shapiro, Cohen & Basinger, Trial Lawyers

QA-published themes for this office

The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.

No office-level theme result passed every current publication gate. This is not evidence that reviewers never mentioned these topics.

Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.

Case Types Mentioned in Reviews

car accidentslip and fallmedical malpracticedog bite

Quick Stats

Reviews/Month
0.8
Avg Review Length
378 chars
Local Guide %
17%

Practice Areas

AttorneySocial security attorney

About

At Shapiro, Cohen & Basinger, Ltd., we are a trial law firm in Chicago, IL, with over 40 years serving injury victims. As your medical malpractice attorney in Chicago, IL, we handle hospital negligenc...

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 60 text reviews in the current build.

Owner Response Rate
100%
replies to reviews
Explicit Recommendation Rate
88%
of analyzed reviewers
Communication Mentions
23%
of analyzed reviews
Professionalism Mentions
43%
of analyzed reviews
Results Mentions
35%
of analyzed reviews
Compassion Mentions
18%
of analyzed reviews
Average response time: 123 days

Rating Distribution

5 star
62 (97%)
4 star
0 (0%)
3 star
0 (0%)
2 star
0 (0%)
1 star
2 (3.1%)
97% positive reviews 3% negative reviews Consistency index: 93.3

What Clients Praise

explicit recommendation 88.3% of reviews
professionalism 43.3% of reviews
case results 35% of reviews
communication 23.3% of reviews
expertise 20% of reviews

Common Concerns (from negative reviews)

unprofessional (50%)

Other Personal Injury in Chicago

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 64 retrieved reviews and 60 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Consumer intelligence release llb-consumer-intelligence-2026-08-12-r4, derived from llb-depth50-research-2026-08-11-r1, supplies immutable office and brand IDs, market context, evidence-strength tier, and published practice/city memberships.
  • Aggregate business and review-analysis fields rendered from the same exported firm record used by the city rankings; reviewer identities and review text are not republished.

Freshness

  • Business profile last collected: 2026-08-09 23:44:50Z.
  • Review records last collected: 2026-08-11 20:28:12Z; derived metrics last analyzed: 2026-08-12 08:10:02.
  • 64 total Google reviews tracked; 64 reviews retrieved; 60 text reviews analyzed.
  • Consumer intelligence release published 2026-08-12; that is a derived-release date, not a new profile or review observation.
  • Methodology version: review-evidence-v1.0.0. Build packaging timestamp: 2026-08-12 00:00:00Z; this is not a source-refresh date.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Historical comparison tiles appear only when retrieved review history reaches both full twelve-month windows and each window meets the rating-count threshold.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • A within-market percentile is a relative position inside the fixed market cohort. It is not a probability, national rank, or legal-performance grade.
  • A theme appears only when that office result passes the published minimum sample, confidence, and external precision gates; absence is not proof that the topic never appears.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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