Phillips Law Offices Reviews, Ratings & Analysis

161 N Clark St #4925, Chicago, IL 60601

4.8
107 Google reviews
Verified Profile

Phillips Law Offices is a personal injury attorney in Chicago, Illinois with a 4.8-star rating across 107 tracked Google reviews. The current build retrieved 107 reviews for this profile and analyzed 97 text reviews. The firm replies to 63% of public reviews, 87% of analyzed reviewers explicitly recommend it, and communication is mentioned in 17% of analyzed reviews. Its review pattern is fairly consistent based on a consistency index of 89.7.

The most common review themes are explicit recommendation (87%), professionalism (50%), and communication (17%). Reviews in the sample mention matters involving car accident and medical malpractice. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Tracked Google reviews107Public review count currently visible on the profile.
Reviews retrieved107Review records stored in the current build.
Text reviews analyzed97Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate63%Share of retrieved reviews with an owner reply.
Explicit recommendation rate87%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions17%Share of analyzed reviews that mention communication.
Consistency index89.7Higher scores indicate a more consistently positive rating pattern.

Case Types Mentioned in Reviews

car accidentmedical malpractice

Quick Stats

Reviews/Month
0.7
Avg Review Length
352 chars
Local Guide %
12%

Practice Areas

Attorney

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 97 text reviews in the current build.

Owner Response Rate
63%
replies to reviews
Explicit Recommendation Rate
87%
of analyzed reviewers
Communication Mentions
17%
of analyzed reviews
Professionalism Mentions
50%
of analyzed reviews
Results Mentions
17%
of analyzed reviews
Compassion Mentions
17%
of analyzed reviews
Average response time: 195.8 days

Rating Distribution

5 star
101 (94%)
4 star
1 (<1%)
3 star
0 (0%)
2 star
1 (<1%)
1 star
4 (3.7%)
95% positive reviews 5% negative reviews Consistency index: 89.7

What Clients Praise

explicit recommendation 86.6% of reviews
professionalism 49.5% of reviews
communication 16.5% of reviews
case results 16.5% of reviews
compassion and care 16.5% of reviews

Common Concerns (from negative reviews)

poor communication (20%)

Recent Reviews

Hannah Wrigley

I had a great experience working with Alec Mestrobian at Phillips Law. From the very beginning, Alex was professional, responsive, and genuinely cared about my case. He made a stressful situation feel much more manageable. I’m incredibly grateful for his hard work and the outcome he was able to achi...

a week ago
Darena Welch

I am glad to read that others experience with Alec has been positive. I have been working with him since May of last year and I have a different perspective. I have no more information about what is going on today from May. I am consumed with providing care and dealing with the day to day challenges...

3 weeks ago
vince bavuso

My experience has been comforting and I relied on Alec Mesrobian for his expertise and concern for my well being and would recommend him for his competence and diligence in taking care of my case.

2 months ago
Khaled Aboushaala

I provide my highest and unequivocal recommendation for Alec D. Mesrobian, Attorney at Phillips Law Offices. His representation was exceptional in every respect. Before Mr. Mesrobian assumed my case; I was close to giving up due to its complexity and prolonged uncertainty. From the moment he took ov...

2 months ago
Donovan Arnao

When my case started a couple years ago against the City of Chicago (CPD), I didn’t think I had a chance in hell to prove I was not in the wrong in the collision with the Chicago Police Department. As I was googling and doing my research on finding a good lawyers with creditability, professionalism,...

3 months ago

Other Personal Injury in Chicago

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 107 retrieved reviews and 97 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Recent review excerpts and business details rendered from the same exported firm dataset used by the city rankings.

Freshness

  • Profile last scraped: 2026-04-02 12:25:51.
  • Profile last exported into the current build: 2026-04-02 12:25:51.
  • 107 total Google reviews tracked; 107 reviews retrieved; 97 text reviews analyzed.
  • Methodology version: 2026.04.07. Exported at: 2026-04-06 22:46:09 UTC.
  • Latest source timestamps in scope — profiles: 2026-04-02 12:25:51, reviews: 2026-04-02 12:28:17, analysis: 2026-04-06 17:04:25.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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