Phillips Law Offices is a personal injury attorney in Chicago, Illinois with a 4.8-star rating across 107 tracked Google reviews. The current build retrieved 107 reviews for this profile and analyzed 97 text reviews. The firm has an owner reply on 63% of retrieved reviews, 87% of analyzed reviewers explicitly recommend it, and communication is mentioned in 17% of analyzed reviews. Its review pattern is fairly consistent based on a consistency index of 89.7.
The most common review themes are explicit recommendation (87%), professionalism (50%), and communication (17%). Reviews in the sample mention matters involving car accident and medical malpractice. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.
What Our Data Shows
The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency,
praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.
Performance Metrics
Based on analysis of 97 text reviews in the current build.
Owner Response Rate
63%
replies to reviews
Explicit Recommendation Rate
87%
of analyzed reviewers
Communication Mentions
17%
of analyzed reviews
Professionalism Mentions
50%
of analyzed reviews
Results Mentions
17%
of analyzed reviews
Compassion Mentions
17%
of analyzed reviews
Average response time: 195.8 days
Rating Distribution
95% positive reviews 5% negative reviews Consistency index: 89.7
What Clients Praise
explicit recommendation 86.6% of reviews
professionalism 49.5% of reviews
communication 16.5% of reviews
case results 16.5% of reviews
compassion and care 16.5% of reviews
Common Concerns (from negative reviews)
● poor communication (20%)