Morgan & Morgan Reviews, Ratings & Analysis

4514 Cole Ave # 600, Dallas, TX 75205

4.8
687 Google reviews
Verified Profile

Morgan & Morgan is a personal injury attorney in Dallas, Texas with a 4.8-star rating across 687 tracked Google reviews. The current build retrieved 369 reviews for this profile and analyzed 130 text reviews. The firm replies to 95% of public reviews, 11% of analyzed reviewers explicitly recommend it, and communication is mentioned in 2% of analyzed reviews. Its review pattern is mixed based on a consistency index of 60.8.

The most common review themes are professionalism (29%), explicit recommendation (11%), and case results (9%). Reviews in the sample mention matters involving car accident, medical malpractice, and workplace injury. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Tracked Google reviews687Public review count currently visible on the profile.
Reviews retrieved369Review records stored in the current build.
Text reviews analyzed130Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate95%Share of retrieved reviews with an owner reply.
Explicit recommendation rate11%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions2%Share of analyzed reviews that mention communication.
Consistency index60.8Higher scores indicate a more consistently positive rating pattern.

Case Types Mentioned in Reviews

car accidentmedical malpracticeworkplace injury

Quick Stats

Reviews/Month
4.8
Avg Review Length
126 chars
Local Guide %
37%

Practice Areas

Business attorneyEmployment attorneyLaw firm

About

As America's Largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to fight to get you the best results. For over 35 years, Morgan & Morgan has been fighting for the pe...

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 130 text reviews in the current build.

Owner Response Rate
95%
replies to reviews
Explicit Recommendation Rate
11%
of analyzed reviewers
Communication Mentions
2%
of analyzed reviews
Professionalism Mentions
29%
of analyzed reviews
Results Mentions
9%
of analyzed reviews
Compassion Mentions
80%
of analyzed reviews
Average response time: 89.7 days

Rating Distribution

5 star
619 (90%)
4 star
28 (4.1%)
3 star
8 (1.2%)
2 star
5 (<1%)
1 star
27 (3.9%)
81% positive reviews 19% negative reviews Consistency index: 60.8

What Clients Praise

professionalism 29.2% of reviews
explicit recommendation 10.8% of reviews
case results 8.5% of reviews
expertise 3.8% of reviews
communication 1.5% of reviews

Common Concerns (from negative reviews)

unprofessional (16%)
passed around (4%)

Recent Reviews

Risha Redd Local Guide

My case was denied due to the consultant putting FMLA in the description and failing to let the company know that I have a right to sue letter in hand when I told them I was fired after complaining aboutbsexual harassment I also told them that I have 2 audio recordings that uncontestably shows the c...

a week ago
sandeep patil
a month ago
Lucio Garcia Local Guide

Was detailing my case to them over the phone during a consultation. I guess I had too much to say and they hung up on me and never called back. Typical law firm staff behavior in Texas. Don’t give in to those statements in their, on hold phone media. It’s probably a lie.

Edited 2 months ago
Laila Abu El kheir

I was assisted with kindness and support and great help with through explanation with the process of next steps

2 months ago
Haley Local Guide

When I really needed help for resolving an accident I gave them a shot. Most I got was a long holding period listening to the story of how he wanted to help people to be denied and thrown into a referral system that was an absolute joke and since have had increased spam calls.

2 months ago

Other Personal Injury in Dallas

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 369 retrieved reviews and 130 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Recent review excerpts and business details rendered from the same exported firm dataset used by the city rankings.

Freshness

  • Profile last scraped: 2026-04-02 12:34:45.
  • Profile last exported into the current build: 2026-04-02 12:39:48.
  • 687 total Google reviews tracked; 369 reviews retrieved; 130 text reviews analyzed.
  • Methodology version: 2026.04.07. Exported at: 2026-04-06 22:46:09 UTC.
  • Latest source timestamps in scope — profiles: 2026-04-02 12:34:45, reviews: 2026-04-06 17:00:29, analysis: 2026-04-06 17:04:25.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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