Law Offices of James Scott Farrin Reviews, Ratings & Analysis

301 S McDowell St UNIT 900, Charlotte, NC 28204

4.9
2,594 Google reviews
Verified Profile

Law Offices of James Scott Farrin is a personal injury attorney in Charlotte, North Carolina with a 4.9-star rating across 2,594 tracked Google reviews. The current build retrieved 2,064 reviews for this profile and analyzed 1,811 text reviews. The firm replies to 77% of public reviews, 38% of analyzed reviewers explicitly recommend it, and communication is mentioned in 12% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 94.8.

The most common review themes are explicit recommendation (38%), professionalism (20%), and case results (13%). Reviews in the sample mention matters involving car accident, motorcycle, medical malpractice, and workplace injury. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Tracked Google reviews2,594Public review count currently visible on the profile.
Reviews retrieved2,064Review records stored in the current build.
Text reviews analyzed1,811Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate77%Share of retrieved reviews with an owner reply.
Explicit recommendation rate38%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions12%Share of analyzed reviews that mention communication.
Consistency index94.8Higher scores indicate a more consistently positive rating pattern.

Case Types Mentioned in Reviews

car accidentmotorcyclemedical malpracticeworkplace injurywrongful death

Quick Stats

Reviews/Month
16.1
Avg Review Length
167 chars
Local Guide %
13%

Practice Areas

Employment attorneyInsurance attorneyLaw firmLegal servicesSocial security attorneyTrial attorney

About

The Law Offices of James Scott Farrin handles a wide range of cases, including personal injury, car accidents, workers’ compensation, whistleblowing, defective products, eminent domain, mass torts, cl...

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 1,811 text reviews in the current build.

Owner Response Rate
77%
replies to reviews
Explicit Recommendation Rate
38%
of analyzed reviewers
Communication Mentions
12%
of analyzed reviews
Professionalism Mentions
20%
of analyzed reviews
Results Mentions
13%
of analyzed reviews
Compassion Mentions
7%
of analyzed reviews
Average response time: 127.2 days

Rating Distribution

5 star
2505 (97%)
4 star
44 (1.7%)
3 star
2 (<1%)
2 star
7 (<1%)
1 star
36 (1.4%)
98% positive reviews 2% negative reviews Consistency index: 94.8

What Clients Praise

explicit recommendation 37.8% of reviews
professionalism 19.8% of reviews
case results 13.2% of reviews
communication 12.4% of reviews
speed 7.2% of reviews

Common Concerns (from negative reviews)

unprofessional (16.2%)
poor communication (2.7%)
low settlement (2.7%)

Recent Reviews

candice covington

I had the best experience with this firm! They were quick, organized, and efficient! I would definitely use them again!

40 minutes ago
Demetrius Burrell

James Scott farrin was pretty fair with my case Gabriella did an amazing job with keeping me in contact with my case and keeping me updated

2 hours ago
Ronnie Williams

Excellent service very helpful throughout the entire process!Attorney Molly,Jennie,Diana!Thanks u all

2 hours ago
King eaRL

Such great experience working with them very seamless process highly recommend

3 hours ago
Nyla Boyke

My experience has been thoroughly straightforward. Everyone has worked together to ensure my satisfaction within the company. Communication was a plus. A special thank you to Thadeo! It was a pleasure wrapping up the process with him.

2 days ago

Questions & Answers

Q: Does he do Disability claims?

A: Thank you for asking. We handle a variety of cases including Social Security Disability. Nearly every person on our team has prior Social Security Disability experience from having worked inside the Social Security Administration – all lead by a NC Board Certified Specialist in Social Security Disab...

— Law Offices of James Scott Farrin

Q: Do he have free consultation?

A: Yes

— Kimberly Byrd

Q: Do you work on a contigesey or percentage

A: Thank you for your question, George Berger. In most instances, the Law Offices of James Scott Farrin does work on a contingency basis. Please visit our contingency fee page for more information: https://www.farrin.com/legal-offices/no-attorneys-fees-unless-you-recover-lawyer-evaluation-nc. You can a...

— Law Offices of James Scott Farrin

Q: Hurt at work 1/19/18. Do i need a lawyer to represent me?

A: You are not required to have a lawyer, but having legal representation can help protect your rights, deal with the insurance company, and work to pursue the benefits you may deserve. We offer a free case evaluation to discuss your situation and next steps.

— Law Offices of James Scott Farrin

Other Personal Injury in Charlotte

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 2,064 retrieved reviews and 1,811 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Recent review excerpts and business details rendered from the same exported firm dataset used by the city rankings.

Freshness

  • Profile last scraped: 2026-04-02 13:16:42.
  • Profile last exported into the current build: 2026-04-02 13:20:57.
  • 2,594 total Google reviews tracked; 2,064 reviews retrieved; 1,811 text reviews analyzed.
  • Methodology version: 2026.04.07. Exported at: 2026-04-06 22:46:09 UTC.
  • Latest source timestamps in scope — profiles: 2026-04-02 13:16:42, reviews: 2026-04-06 16:59:23, analysis: 2026-04-06 17:04:26.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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