301 S McDowell St Unit 900, Charlotte, NC 28204
Public profile and review data last refreshed Aug 2, 2026.
Law Offices of James Scott Farrin is a personal injury attorney in Charlotte, North Carolina with a 4.9-star rating across 2,907 tracked Google reviews. The current build retrieved 2,916 reviews for this profile and analyzed 2,069 text reviews. The firm has an owner reply on 82% of retrieved reviews, 40% of analyzed reviewers explicitly recommend it, and communication is mentioned in 13% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 95.3.
The most common review themes are explicit recommendation (40%), professionalism (20%), and case results (13%). Reviews in the sample mention matters involving car accident, motorcycle, medical malpractice, and workplace injury. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.
Review verdict
These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.
The strongest recurring praise signals in the analyzed review sample are explicit recommendation (40%), professionalism (20%), and case results (13%). These percentages describe text labels in the captured sample, not independently verified service claims.
Law Leaderboard can confirm that this page represents a public Google Business listing for Law Offices of James Scott Farrin at 301 S McDowell St Unit 900, Charlotte, NC 28204. The listing has 2,907 tracked Google reviews and is marked as claimed on Google. This does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.
Law Offices of James Scott Farrin has a 4.9/5 public Google rating across 2,907 tracked reviews. Law Leaderboard retrieved 2,916 reviews and analyzed 2,069 review texts for this profile. In that sample, the firm has an owner reply on 82% of retrieved reviews, 40% of analyzed reviewers explicitly recommend it, and communication is mentioned in 13% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.
The recurring concern labels found in the analyzed negative-review sample are unprofessional (15%), poor communication (3%), and slow process (3%). Percentages describe the relevant review sample and should be read with the rating distribution and coverage notes below.
Public review data shows an owner reply on 82% of the reviews retrieved for Law Offices of James Scott Farrin. This measures responses to public reviews, not communication with clients during a case. Communication appears in 13% of analyzed review texts.
Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.
| Metric | Value | What it means |
|---|---|---|
| Review Evidence Score | 72.1/100 | Extensive evidence; public-review evidence only. |
| Within-market score percentile | 40.5th percentile | Compared with the fixed Charlotte, NC cohort. |
| Tracked Google reviews | 2,907 | Public review count currently visible on the profile. |
| Reviews retrieved | 2,916 | Review records stored in the current build. |
| Text reviews analyzed | 2,069 | Review texts used for NLP-derived praise, complaint, and communication metrics. |
| Owner response rate | 82% | Share of retrieved reviews with an owner reply. |
| Explicit recommendation rate | 40% | Share of analyzed reviewers who explicitly recommend the firm. |
| Communication mentions | 13% | Share of analyzed reviews that mention communication. |
| Consistency index | 95.3 | Higher scores indicate a more consistently positive rating pattern. |
Identity-linked office intelligence
An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.
Evidence score
72.1/100
Score percentile
40.5th percentile
Rating percentile
67.6th percentile
Review-count percentile
100th percentile
Owner-reply percentile
Not scored
Extensive evidence from 2,069 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.
The nearest scored offices in the same fixed market by Review Evidence Score. Proximity is descriptive, not a recommendation.
The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.
7.1%
147 matches: 146 positive, 1 negative. Precision in external QA: 96%.
1.9%
39 matches: 28 positive, 0 negative, 11 neutral. Precision in external QA: 82%.
0.8%
17 matches: 17 positive, 0 negative. Precision in external QA: 95%.
Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.
Historical review data
Public-review aggregates captured through Aug 2, 2026. These figures describe the retrieved history, not a live feed.
Retrieved history begins
Jan 11, 2017
Latest dated review
Jul 31, 2026
Retrieved coverage
100%
2,907 retrieved of 2,907 tracked
Recent 12-month reviews
1,022
Average rating: 4.96/5
Average rating
+0.07 stars
4.96/5 in the recent period vs. 4.89/5 in the prior period
Review activity
+379 reviews
1,022 recent reviews vs. 643 in the prior period
Replies to 1–3-star reviews
45%
21 replies across 47 retrieved low-star reviews
Replies to 4–5-star reviews
84%
2,401 replies across 2,860 retrieved high-star reviews
Comparison gates prevent thin or incomplete review history from being presented as a trend. Review text and reviewer identities are not published in these aggregates.
The Law Offices of James Scott Farrin handles a wide range of cases, including personal injury, car accidents, workers’ compensation, whistleblowing, defective products, eminent domain, mass torts, cl...
Details are shown only when captured from qualifying pages on the firm’s own website; they are self-reported website statements captured at a point in time and are not independent verification of service quality, attorney licensing, or suitability for a specific case.
The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.
Based on analysis of 2,069 text reviews in the current build.
Q: Does he do Disability claims?
A: Thank you for asking. We handle a variety of cases including Social Security Disability. Nearly every person on our team has prior Social Security Disability experience from having worked inside the Social Security Administration – all lead by a NC Board Certified Specialist in Social Security Disab...
— Law Offices of James Scott Farrin
Q: Do he have free consultation?
A: Yes
— Kimberly Byrd
Q: Do you work on a contigesey or percentage
A: Thank you for your question, George Berger. In most instances, the Law Offices of James Scott Farrin does work on a contingency basis. Please visit our contingency fee page for more information: https://www.farrin.com/legal-offices/no-attorneys-fees-unless-you-recover-lawyer-evaluation-nc. You can a...
— Law Offices of James Scott Farrin
Q: Hurt at work 1/19/18. Do i need a lawyer to represent me?
A: You are not required to have a lawyer, but having legal representation can help protect your rights, deal with the insurance company, and work to pursue the benefits you may deserve. We offer a free case evaluation to discuss your situation and next steps.
— Law Offices of James Scott Farrin