820 SW 2nd Ave Ste 200, Portland, OR 97204
Thomas, Coon, Newton & Frost is a personal injury attorney in Portland, Oregon with a 4.9-star rating across 177 tracked Google reviews. The current build retrieved 177 reviews for this profile and analyzed 165 text reviews. The firm has an owner reply on 22% of retrieved reviews, 92% of analyzed reviewers explicitly recommend it, and communication is mentioned in 28% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 93.9.
The most common review themes are explicit recommendation (92%), case results (38%), and professionalism (38%). Reviews in the sample mention matters involving car accident, truck accident, motorcycle, and medical malpractice. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.
Review verdict
These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.
The strongest recurring praise signals in the analyzed review sample are explicit recommendation (92%), case results (38%), and professionalism (38%). These percentages describe text labels in the captured sample, not independently verified service claims.
Law Leaderboard can confirm that this page represents a public Google Business listing for Thomas, Coon, Newton & Frost at 820 SW 2nd Ave Ste 200, Portland, OR 97204. The listing has 177 tracked Google reviews and is marked as claimed on Google. This does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.
Thomas, Coon, Newton & Frost has a 4.9/5 public Google rating across 177 tracked reviews. Law Leaderboard retrieved 177 reviews and analyzed 165 review texts for this profile. In that sample, the firm has an owner reply on 22% of retrieved reviews, 92% of analyzed reviewers explicitly recommend it, and communication is mentioned in 28% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.
The current analyzed sample does not contain a recurring complaint category for Thomas, Coon, Newton & Frost. That does not prove that no client has complained; review coverage is incomplete and changes over time.
Public review data shows an owner reply on 22% of the reviews retrieved for Thomas, Coon, Newton & Frost. This measures responses to public reviews, not communication with clients during a case. Communication appears in 28% of analyzed review texts.
Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.
| Metric | Value | What it means |
|---|---|---|
| Tracked Google reviews | 177 | Public review count currently visible on the profile. |
| Reviews retrieved | 177 | Review records stored in the current build. |
| Text reviews analyzed | 165 | Review texts used for NLP-derived praise, complaint, and communication metrics. |
| Owner response rate | 22% | Share of retrieved reviews with an owner reply. |
| Explicit recommendation rate | 92% | Share of analyzed reviewers who explicitly recommend the firm. |
| Communication mentions | 28% | Share of analyzed reviews that mention communication. |
| Consistency index | 93.9 | Higher scores indicate a more consistently positive rating pattern. |
Historical review data
Public-review aggregates captured through Aug 3, 2026. These figures describe the retrieved history, not a live feed.
Retrieved history begins
Feb 26, 2016
Latest dated review
Jul 27, 2026
Retrieved coverage
100%
177 retrieved of 177 tracked
Recent 12-month reviews
21
Average rating: 4.81/5
Average rating
-0.14 stars
4.81/5 in the recent period vs. 4.95/5 in the prior period
Review activity
+2 reviews
21 recent reviews vs. 19 in the prior period
Replies to 1–3-star reviews
17%
1 replies across 6 retrieved low-star reviews
Replies to 4–5-star reviews
21%
35 replies across 171 retrieved high-star reviews
Comparison gates prevent thin or incomplete review history from being presented as a trend. Review text and reviewer identities are not published in these aggregates.
Portland law firm representing injured Oregonians since 1980 in the areas of personal injury, workers compensation and social security disability
The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.
Based on analysis of 165 text reviews in the current build.