535 5th Ave Suite 910, New York, NY 10017
The Ward Law Group, PLLC is a personal injury attorney in New York, New York with a 4.9-star rating across 327 tracked Google reviews. The current build retrieved 327 reviews for this profile and analyzed 171 text reviews. The firm replies to 97% of public reviews, 26% of analyzed reviewers explicitly recommend it, and communication is mentioned in 2% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 91.2.
The most common review themes are explicit recommendation (26%), professionalism (21%), and speed (7%). Reviews in the sample mention matters involving car accident. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.
Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.
| Metric | Value | What it means |
|---|---|---|
| Tracked Google reviews | 327 | Public review count currently visible on the profile. |
| Reviews retrieved | 327 | Review records stored in the current build. |
| Text reviews analyzed | 171 | Review texts used for NLP-derived praise, complaint, and communication metrics. |
| Owner response rate | 97% | Share of retrieved reviews with an owner reply. |
| Explicit recommendation rate | 26% | Share of analyzed reviewers who explicitly recommend the firm. |
| Communication mentions | 2% | Share of analyzed reviews that mention communication. |
| Consistency index | 91.2 | Higher scores indicate a more consistently positive rating pattern. |
The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.
Based on analysis of 171 text reviews in the current build.
To be honest, I felt supported and understood; the explanation was very clear. I feel very grateful and supported.
Very good service
They have been very kind to us, very good.
I like their customer service. They helped me with everything.