De Caro & Kaplen, LLP Reviews, Ratings & Analysis

228 E 45th St Suite 1100, New York, NY 10017

4.9
183 Google reviews
Verified Profile

De Caro & Kaplen, LLP is a personal injury attorney in New York, New York with a 4.9-star rating across 183 tracked Google reviews. The current build retrieved 183 reviews for this profile and analyzed 141 text reviews. The firm replies to 92% of public reviews, 28% of analyzed reviewers explicitly recommend it, and communication is mentioned in 2% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 96.5.

The most common review themes are explicit recommendation (28%), expertise (14%), and professionalism (13%). Reviews in the sample mention matters involving car accident, medical malpractice, and wrongful death. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Tracked Google reviews183Public review count currently visible on the profile.
Reviews retrieved183Review records stored in the current build.
Text reviews analyzed141Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate92%Share of retrieved reviews with an owner reply.
Explicit recommendation rate28%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions2%Share of analyzed reviews that mention communication.
Consistency index96.5Higher scores indicate a more consistently positive rating pattern.

Case Types Mentioned in Reviews

car accidentmedical malpracticewrongful death

Quick Stats

Reviews/Month
1.3
Avg Review Length
242 chars
Local Guide %
33%

Practice Areas

Law firmAttorneyLegal servicesTrial attorney

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 141 text reviews in the current build.

Owner Response Rate
92%
replies to reviews
Explicit Recommendation Rate
28%
of analyzed reviewers
Communication Mentions
2%
of analyzed reviews
Professionalism Mentions
13%
of analyzed reviews
Results Mentions
10%
of analyzed reviews
Compassion Mentions
12%
of analyzed reviews
Average response time: 121.4 days

Rating Distribution

5 star
175 (96%)
4 star
4 (2.2%)
3 star
0 (0%)
2 star
1 (<1%)
1 star
3 (1.6%)
99% positive reviews 1% negative reviews Consistency index: 96.5

What Clients Praise

explicit recommendation 27.7% of reviews
expertise 14.2% of reviews
professionalism 12.8% of reviews
compassion and care 12.1% of reviews
case results 9.9% of reviews

Common Concerns (from negative reviews)

unprofessional (100%)

Recent Reviews

Kasie Nickel-White

The process was easy and the card is a heavy plastic that will last. Thank you for providing this service to add an additional layer of protection for individuals with brain injuries...just a Mom doing everything she can for her son.

a week ago
wayne warble

I have had a TBI and over 16 concussions, the lights on the police cars cause me issues , stress causes confusion , I'm afraid of getting a dui , so i asked to receive the head injury card...I was very happy with the card I received, very well made... it arrived in reasonable time... hopefully I wil...

a week ago
David Lux

I suffered a brain injury in 97 and Life is definitely different

2 weeks ago
Angela Spadaro Local Guide

this law office helped me so much I RECEIVED MY CARD YESTERDAY THANK YOU SO MUCH WHEN I SEE MY NUEROGIST NEXT MONTH I WILL SHOW HIM THE CARD YOUR OFFICE MADE FOR CLEVER THAT IT WAS MADE IN PLASTIC!!! THIS WAY HIS OFFICE CAN HELP OTHER PEOPLE LIKE ME THANK YOU SHANA AND MR.KAPLAN.

Edited 2 weeks ago
Pat F

Very well trained and versed in TBI issues, the Brain Injury card they provide to TBI survivors is very helpful. I keep it in front of my drivers license, I get overwhelmed and become confused easily, it has helped with someone helping me get my bearings back. I present it with my drivers license at...

2 weeks ago

Other Personal Injury in New York

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 183 retrieved reviews and 141 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Recent review excerpts and business details rendered from the same exported firm dataset used by the city rankings.

Freshness

  • Profile last scraped: 2026-04-02 11:51:29.
  • Profile last exported into the current build: 2026-04-02 11:51:29.
  • 183 total Google reviews tracked; 183 reviews retrieved; 141 text reviews analyzed.
  • Methodology version: 2026.04.07. Exported at: 2026-04-06 22:46:09 UTC.
  • Latest source timestamps in scope — profiles: 2026-04-02 11:51:29, reviews: 2026-04-02 11:54:20, analysis: 2026-04-06 17:04:24.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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