Taylor | Serbin Injury Lawyers

301 S McDowell St Suite 1016, Charlotte, NC 28204

5
363 Google reviews
Verified Profile

Case Types Handled

car accidentmotorcyclemedical malpracticeworkplace injurywrongful death

Quick Stats

Reviews/Month
1.6
Avg Review Length
293 chars
Local Guide %
18%

About

Taylor | Serbin Injury Lawyers (formerly The Law Offices of Jason E. Taylor) is a personal injury law firm that has been serving North and South Carolina for over 25 years. Our motto is to "Provide Ju...

Performance Metrics

Based on analysis of 200 verified client reviews.

Owner Response Rate
86%
replies to reviews
Recommendation Rate
88%
of reviewers recommend
Communication Score
18%
mention communication
Professionalism
27%
mention professionalism
Results Score
23%
mention case results
Compassion Score
10%
mention compassion/care
Average response time: 142.8 days

Rating Distribution

5 star
359 (99%)
4 star
2 (1%)
3 star
0 (0%)
2 star
0 (0%)
1 star
2 (1%)
100% positive reviews 1% negative reviews Consistency index: 99

What Clients Praise

recommendation 87.5% of reviews
professionalism 27% of reviews
results 23% of reviews
communication 17.5% of reviews
expertise 10.5% of reviews

Common Concerns (from negative reviews)

unprofessional (100%)

Recent Reviews

Matt Spears 0

I would like to take this opportunity to say my experience with Jason E. Taylor/Serbin Law Firm was fantastic. (Jordan Butler) agreed to assist myself with a Work Comp case. Jordan went above and beyond to make sure, I was taken care of. He returned my emails, phone calls, and answered my questions ...

2 months ago
Laura Sweet 0

Jordan Buttler was an incredible workers’ comp attorney who cares about his clients. He communicated clearly, kept us informed, and truly fought hard for my boyfriend when it mattered most. During a stressful and uncertain time, we felt supported and confident knowing he was in our corner. We are ve...

2 months ago
Kenneth Oconnor Local Guide

After having an accident,at the fault of the other driver,some people said getting a attorney may not help,,,They were wrong! I made a conscious decision to call Jason Taylors Law office where Larry And Charla handled my case with extreme kindness and care. They kept me up to speed with my case,Just...

Edited 2 months ago
janet 0

I have had the privilege of working with Jordan Butler as my attorney in a workers' comp. claim. My case was unique and a little more challenging, as I have a previous existing condition that allows me to receive SSDI. Jordan was thorough, diligent in pursuing all of my medical records, compassionat...

4 months ago
Ellen M. Haynes 0

Attorney Jordan Butler was assigned my ongoing case. He showed genuine concern and answered all questions in an understandable way. I appreciated his professionalism and follow-up. The resolution of my case was better than I anticipated. I highly recommend him.

5 months ago

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