Portland Legal Group Reviews, Ratings & Complaints

9818 E Burnside St, Portland, OR 97216

Public profile and review data last refreshed Aug 2, 2026.

5
544 Google reviews
Claimed Google Business Profile

Portland Legal Group is a personal injury attorney in Portland, Oregon with a 5.0-star rating across 544 tracked Google reviews. The current build retrieved 546 reviews for this profile and analyzed 482 text reviews. The firm has an owner reply on 100% of retrieved reviews, 77% of analyzed reviewers explicitly recommend it, and communication is mentioned in 37% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 98.1.

The most common review themes are explicit recommendation (77%), professionalism (43%), and communication (37%). Reviews in the sample mention matters involving car accident, motorcycle, and medical malpractice. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Review verdict

Portland Legal Group Review Summary and Due-Diligence Questions

These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.

What clients praise

The strongest recurring praise signals in the analyzed review sample are explicit recommendation (77%), professionalism (43%), and communication (37%). These percentages describe text labels in the captured sample, not independently verified service claims.

Is Portland Legal Group legitimate?

Law Leaderboard can confirm that this page represents a public Google Business listing for Portland Legal Group at 9818 E Burnside St, Portland, OR 97216. The listing has 544 tracked Google reviews and is marked as claimed on Google. This does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.

Is Portland Legal Group a good law firm?

Portland Legal Group has a 5.0/5 public Google rating across 544 tracked reviews. Law Leaderboard retrieved 546 reviews and analyzed 482 review texts for this profile. In that sample, the firm has an owner reply on 100% of retrieved reviews, 77% of analyzed reviewers explicitly recommend it, and communication is mentioned in 37% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.

What do Portland Legal Group reviews complain about?

The recurring concern labels found in the analyzed negative-review sample are unprofessional (33%). Percentages describe the relevant review sample and should be read with the rating distribution and coverage notes below.

Does Portland Legal Group respond to reviews?

Public review data shows an owner reply on 100% of the reviews retrieved for Portland Legal Group. This measures responses to public reviews, not communication with clients during a case. Communication appears in 37% of analyzed review texts.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Review Evidence Score89.9/100Strong evidence; public-review evidence only.
Within-market score percentile97.2th percentileCompared with the fixed Portland, OR cohort.
Tracked Google reviews544Public review count currently visible on the profile.
Reviews retrieved546Review records stored in the current build.
Text reviews analyzed482Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate100%Share of retrieved reviews with an owner reply.
Explicit recommendation rate77%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions37%Share of analyzed reviews that mention communication.
Consistency index98.1Higher scores indicate a more consistently positive rating pattern.

Identity-linked office intelligence

Where This Office Sits in Portland, OR

An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.

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Evidence score

89.9/100

Score percentile

97.2th percentile

Rating percentile

85.7th percentile

Review-count percentile

92.9th percentile

Owner-reply percentile

90.5th percentile

Evidence strength and entity relationship

Strong evidence from 482 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.

Law Leaderboard office ID
llb-office-d217a3058e74cfef
Law Leaderboard brand ID
llb-brand-e5c55f2a68d75b59
Brand relationship
Portland Legal Group

QA-published themes for this office

The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.

communication

12.2%

59 matches: 57 positive, 2 negative. Precision in external QA: 96%.

Outcome language (unverified)

3.3%

16 matches: 15 positive, 0 negative. Precision in external QA: 82%.

responsiveness delays

3.1%

15 matches: 15 positive, 0 negative. Precision in external QA: 95%.

Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.

Historical review data

Review Activity and Response Detail

Public-review aggregates captured through Aug 2, 2026. These figures describe the retrieved history, not a live feed.

Method: review-trends-v1.0.0

Retrieved history begins

Mar 21, 2023

Latest dated review

Jul 31, 2026

Retrieved coverage

100%

544 retrieved of 544 tracked

Recent 12-month reviews

179

Average rating: 4.99/5

Year-over-year review change

Average rating

+0.01 stars

4.99/5 in the recent period vs. 4.98/5 in the prior period

Review activity

-59 reviews

179 recent reviews vs. 238 in the prior period

Comparison gates prevent thin or incomplete review history from being presented as a trend. Review text and reviewer identities are not published in these aggregates.

Case Types Mentioned in Reviews

car accidentmotorcyclemedical malpractice

Quick Stats

Reviews/Month
11.8
Avg Review Length
286 chars
Local Guide %
10%

About

Portland Legal Group offers a customer-centered, diplomatic approach to legal cases. We help our clients navigate challenging legal situations by representing their interests. If you or your loved one...

Source-Backed Website Signals

Details are shown only when captured from qualifying pages on the firm’s own website; they are self-reported website statements captured at a point in time and are not independent verification of service quality, attorney licensing, or suitability for a specific case.

Intake And Fee Signals

Free consultation stated Contingency fee mentioned 24/7 availability stated Contact form observed Phone intake observed

Languages And Practice Signals

Languages
Spanish
Practice Areas Mentioned On Site
bicycle accident brain injury car accident dog bite motorcycle accident slip and fall wrongful death

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 482 text reviews in the current build.

Owner Response Rate
100%
replies to reviews
Explicit Recommendation Rate
77%
of analyzed reviewers
Communication Mentions
37%
of analyzed reviews
Professionalism Mentions
43%
of analyzed reviews
Results Mentions
20%
of analyzed reviews
Compassion Mentions
10%
of analyzed reviews
Average response time: 103.3 days

Rating Distribution

5 star
537 (99%)
4 star
3 (<1%)
3 star
0 (0%)
2 star
0 (0%)
1 star
4 (<1%)
99% positive reviews 1% negative reviews Consistency index: 98.1

What Clients Praise

explicit recommendation 77% of reviews
professionalism 42.7% of reviews
communication 36.5% of reviews
case results 19.9% of reviews
expertise 17% of reviews

Common Concerns (from negative reviews)

unprofessional (33.3%)

Other Personal Injury in Portland

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 546 retrieved reviews and 482 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Consumer intelligence release llb-consumer-intelligence-2026-08-12-r4, derived from llb-depth50-research-2026-08-11-r1, supplies immutable office and brand IDs, market context, evidence-strength tier, and published practice/city memberships.
  • Historical review aggregates calculated from the retrieved public-review history captured through Aug 2, 2026.
  • 2 captured pages from the firm's website support the displayed self-reported intake signals, languages, and practice-area mentions.
  • Aggregate business and review-analysis fields rendered from the same exported firm record used by the city rankings; reviewer identities and review text are not republished.

Freshness

  • Business profile last collected: 2026-04-02 14:27:20.
  • Review records last collected: 2026-08-02 20:35:11; derived metrics last analyzed: 2026-08-02 20:36:25.
  • 544 total Google reviews tracked; 546 reviews retrieved; 482 text reviews analyzed.
  • Consumer intelligence release published 2026-08-12; that is a derived-release date, not a new profile or review observation.
  • Review-history snapshot: Aug 2, 2026; retrieved coverage: 100% of the tracked-review total.
  • Methodology version: 2026.04.07. Build packaging timestamp: 2026-08-03 08:34:48 UTC; this is not a source-refresh date.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Historical comparison tiles appear only when retrieved review history reaches both full twelve-month windows and each window meets the rating-count threshold.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • A within-market percentile is a relative position inside the fixed market cohort. It is not a probability, national rank, or legal-performance grade.
  • A theme appears only when that office result passes the published minimum sample, confidence, and external precision gates; absence is not proof that the topic never appears.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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