Johnston Law Firm Reviews, Ratings & Analysis

200 SW Market St # 1900, Portland, OR 97201

5
147 Google reviews
Verified Profile

Johnston Law Firm is a personal injury attorney in Portland, Oregon with a 5.0-star rating across 147 tracked Google reviews. The current build retrieved 147 reviews for this profile and analyzed 134 text reviews. The firm replies to 84% of public reviews, 85% of analyzed reviewers explicitly recommend it, and communication is mentioned in 33% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 99.3.

The most common review themes are explicit recommendation (85%), case results (54%), and professionalism (34%). Reviews in the sample mention matters involving car accident, truck accident, motorcycle, and medical malpractice. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Tracked Google reviews147Public review count currently visible on the profile.
Reviews retrieved147Review records stored in the current build.
Text reviews analyzed134Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate84%Share of retrieved reviews with an owner reply.
Explicit recommendation rate85%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions33%Share of analyzed reviews that mention communication.
Consistency index99.3Higher scores indicate a more consistently positive rating pattern.

Case Types Mentioned in Reviews

car accidenttruck accidentmotorcyclemedical malpracticeworkplace injurywrongful death

Quick Stats

Reviews/Month
0.8
Avg Review Length
642 chars
Local Guide %
23%

Practice Areas

Insurance attorneyLaw firmAttorneyLegal servicesTrial attorney

About

Johnston Law Firm is a Portland-based personal injury law firm dedicated to representing victims of catastrophic injury and wrongful death. We have a strong specialty in trucking and commercial vehicl...

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 134 text reviews in the current build.

Owner Response Rate
84%
replies to reviews
Explicit Recommendation Rate
85%
of analyzed reviewers
Communication Mentions
33%
of analyzed reviews
Professionalism Mentions
34%
of analyzed reviews
Results Mentions
54%
of analyzed reviews
Compassion Mentions
22%
of analyzed reviews
Average response time: 108.1 days

Rating Distribution

5 star
144 (98%)
4 star
1 (<1%)
3 star
1 (<1%)
2 star
0 (0%)
1 star
1 (<1%)
99% positive reviews Consistency index: 99.3

What Clients Praise

explicit recommendation 85.1% of reviews
case results 53.7% of reviews
professionalism 33.6% of reviews
communication 32.8% of reviews
compassion and care 21.6% of reviews

Recent Reviews

Mega S

Johnston law firm- Kait went above and beyond to make me feel comfortable as well as told me all of my rights as she completed my intake. The amount of empathy she put forward was so calming.I would highly highly recommend Kait and Johnston law firm for any kind of injury accident. Because of their...

17 hours ago
Shawn C

I highly recommend Johnston Law Firm to anyone in need of a personal injury attorney. I was involved in an auto accident with complex liability issues and injuries that led to the loss of my employment. The attorneys were approachable, easy to work with, and consistently professional in a way that p...

2 days ago
Karla Young

Working with Rosie was an excellent experience from start to finish. She consistently followed through and was incredibly detailed in her communication and follow‑up. I highly recommend this firm—truly professional and reliable.

a week ago
Andrea Gore
a week ago
Austin Picco

Kait was beyond helpful and guided me in the right direction. Having spoken to so many firms I can comfortably say no one took the time and consideration to help like she did. Johnston Law firm is likely a good fit and worth considering in whatever legal advice needed.

4 weeks ago

Questions & Answers

Q: Do you handle workmans comp cases?

A: Yes, on occasion. You may contact us for a free case evaluation.

— Johnston Law Firm

Other Personal Injury in Portland

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 147 retrieved reviews and 134 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Recent review excerpts and business details rendered from the same exported firm dataset used by the city rankings.

Freshness

  • Profile last scraped: 2026-04-02 14:27:20.
  • Profile last exported into the current build: 2026-04-02 14:31:26.
  • 147 total Google reviews tracked; 147 reviews retrieved; 134 text reviews analyzed.
  • Methodology version: 2026.04.07. Exported at: 2026-04-06 22:46:09 UTC.
  • Latest source timestamps in scope — profiles: 2026-04-02 14:27:20, reviews: 2026-04-02 14:28:37, analysis: 2026-04-06 17:04:28.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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