Johnston Law Firm is a personal injury attorney in Portland, Oregon with a 5.0-star rating across 147 tracked Google reviews. The current build retrieved 147 reviews for this profile and analyzed 134 text reviews. The firm replies to 84% of public reviews, 85% of analyzed reviewers explicitly recommend it, and communication is mentioned in 33% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 99.3.
The most common review themes are explicit recommendation (85%), case results (54%), and professionalism (34%). Reviews in the sample mention matters involving car accident, truck accident, motorcycle, and medical malpractice. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.
What Our Data Shows
The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency,
praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.
Performance Metrics
Based on analysis of 134 text reviews in the current build.
Owner Response Rate
84%
replies to reviews
Explicit Recommendation Rate
85%
of analyzed reviewers
Communication Mentions
33%
of analyzed reviews
Professionalism Mentions
34%
of analyzed reviews
Results Mentions
54%
of analyzed reviews
Compassion Mentions
22%
of analyzed reviews
Average response time: 108.1 days
Rating Distribution
99% positive reviews Consistency index: 99.3
What Clients Praise
explicit recommendation 85.1% of reviews
case results 53.7% of reviews
professionalism 33.6% of reviews
communication 32.8% of reviews
compassion and care 21.6% of reviews
Recent Reviews
Johnston law firm- Kait went above and beyond to make me feel comfortable as well as told me all of my rights as she completed my intake. The amount of empathy she put forward was so calming.I would highly highly recommend Kait and Johnston law firm for any kind of injury accident. Because of their...
17 hours ago
I highly recommend Johnston Law Firm to anyone in need of a personal injury attorney. I was involved in an auto accident with complex liability issues and injuries that led to the loss of my employment. The attorneys were approachable, easy to work with, and consistently professional in a way that p...
2 days ago
Working with Rosie was an excellent experience from start to finish. She consistently followed through and was incredibly detailed in her communication and follow‑up. I highly recommend this firm—truly professional and reliable.
a week ago
Kait was beyond helpful and guided me in the right direction. Having spoken to so many firms I can comfortably say no one took the time and consideration to help like she did. Johnston Law firm is likely a good fit and worth considering in whatever legal advice needed.
4 weeks ago
Questions & Answers
Q: Do you handle workmans comp cases?
A: Yes, on occasion. You may contact us for a free case evaluation.
— Johnston Law Firm