Morgan & Morgan is a personal injury attorney in Phoenix, Arizona with a 4.6-star rating across 2,846 tracked Google reviews. The current build retrieved 1,356 reviews for this profile and analyzed 1,115 text reviews. The firm replies to 94% of public reviews, 6% of analyzed reviewers explicitly recommend it, and communication is mentioned in 5% of analyzed reviews. Its review pattern is mixed based on a consistency index of 67.4.
The most common review themes are professionalism (18%), compassion and care (7%), and speed (6%). Reviews in the sample mention matters involving car accident, slip and fall, medical malpractice, and workplace injury. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.
What Our Data Shows
The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency,
praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.
Performance Metrics
Based on analysis of 1,115 text reviews in the current build.
Owner Response Rate
94%
replies to reviews
Explicit Recommendation Rate
6%
of analyzed reviewers
Communication Mentions
5%
of analyzed reviews
Professionalism Mentions
18%
of analyzed reviews
Results Mentions
6%
of analyzed reviews
Compassion Mentions
7%
of analyzed reviews
Average response time: 161.2 days
Rating Distribution
83% positive reviews 14% negative reviews Consistency index: 67.4
What Clients Praise
professionalism 18.1% of reviews
compassion and care 7.1% of reviews
case results 5.9% of reviews
explicit recommendation 5.8% of reviews
Common Concerns (from negative reviews)
● unprofessional (6.5%)
● poor communication (4.9%)
● slow process (0.5%)
Recent Reviews
Swift response with very Polite staffs ready to help and pays attention to details before moving on with anything !
an hour ago
Richard Taylor Local Guide
★★★★
Henry was very clear in his explainations of what we can expect having Morgan and Morgan tepresent us.
6 hours ago
Literally wish i would have went with a different accident lawfirm. Morgan and morgan DEFINITELY is not for the people. Worst experience EVER workers are lazy , rude and definitely lackcommunication and they will ROB YOU OF YOUR MONEY. i went almost 3 years of working on a case with me and my 3 k...
4 days ago
Every person I've spoken with at Morgan & Morgan have been very nice and patient and they are quick to get back to you should that need to happen
5 days ago