Morgan & Morgan Reviews, Ratings & Analysis

2355 E Camelback Rd Suite 335, Phoenix, AZ 85016

4.6
2,846 Google reviews
Verified Profile

Morgan & Morgan is a personal injury attorney in Phoenix, Arizona with a 4.6-star rating across 2,846 tracked Google reviews. The current build retrieved 1,356 reviews for this profile and analyzed 1,115 text reviews. The firm replies to 94% of public reviews, 6% of analyzed reviewers explicitly recommend it, and communication is mentioned in 5% of analyzed reviews. Its review pattern is mixed based on a consistency index of 67.4.

The most common review themes are professionalism (18%), compassion and care (7%), and speed (6%). Reviews in the sample mention matters involving car accident, slip and fall, medical malpractice, and workplace injury. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Tracked Google reviews2,846Public review count currently visible on the profile.
Reviews retrieved1,356Review records stored in the current build.
Text reviews analyzed1,115Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate94%Share of retrieved reviews with an owner reply.
Explicit recommendation rate6%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions5%Share of analyzed reviews that mention communication.
Consistency index67.4Higher scores indicate a more consistently positive rating pattern.

Case Types Mentioned in Reviews

car accidentslip and fallmedical malpracticeworkplace injurywrongful death

Quick Stats

Reviews/Month
20.7
Avg Review Length
124 chars
Local Guide %
30%

Practice Areas

Business attorneyEmployment attorneyLaw firm

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 1,115 text reviews in the current build.

Owner Response Rate
94%
replies to reviews
Explicit Recommendation Rate
6%
of analyzed reviewers
Communication Mentions
5%
of analyzed reviews
Professionalism Mentions
18%
of analyzed reviews
Results Mentions
6%
of analyzed reviews
Compassion Mentions
7%
of analyzed reviews
Average response time: 161.2 days

Rating Distribution

5 star
2418 (85%)
4 star
172 (6%)
3 star
61 (2.1%)
2 star
35 (1.2%)
1 star
160 (5.6%)
83% positive reviews 14% negative reviews Consistency index: 67.4

What Clients Praise

professionalism 18.1% of reviews
compassion and care 7.1% of reviews
speed 6.3% of reviews
case results 5.9% of reviews
explicit recommendation 5.8% of reviews

Common Concerns (from negative reviews)

unprofessional (6.5%)
poor communication (4.9%)
slow process (0.5%)

Recent Reviews

Manny Emmanuel

Swift response with very Polite staffs ready to help and pays attention to details before moving on with anything !

an hour ago
Richard Taylor Local Guide

Henry was very clear in his explainations of what we can expect having Morgan and Morgan tepresent us.

6 hours ago
Michael Penafiel

Very helpful

2 days ago
Sabrina Samaniego

Literally wish i would have went with a different accident lawfirm. Morgan and morgan DEFINITELY is not for the people. Worst experience EVER workers are lazy , rude and definitely lackcommunication and they will ROB YOU OF YOUR MONEY. i went almost 3 years of working on a case with me and my 3 k...

4 days ago
K H

Every person I've spoken with at Morgan & Morgan have been very nice and patient and they are quick to get back to you should that need to happen

5 days ago

Other Personal Injury in Phoenix

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 1,356 retrieved reviews and 1,115 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Recent review excerpts and business details rendered from the same exported firm dataset used by the city rankings.

Freshness

  • Profile last scraped: 2026-04-02 12:08:16.
  • Profile last exported into the current build: 2026-04-02 12:08:16.
  • 2,846 total Google reviews tracked; 1,356 reviews retrieved; 1,115 text reviews analyzed.
  • Methodology version: 2026.04.07. Exported at: 2026-04-06 22:46:09 UTC.
  • Latest source timestamps in scope — profiles: 2026-04-02 12:08:16, reviews: 2026-04-06 16:59:19, analysis: 2026-04-06 17:04:24.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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