Morgan & Morgan is a personal injury attorney in Phoenix, Arizona with a 4.6-star rating across 2,846 tracked Google reviews. The current build retrieved 1,356 reviews for this profile and analyzed 1,115 text reviews. The firm has an owner reply on 94% of retrieved reviews, 6% of analyzed reviewers explicitly recommend it, and communication is mentioned in 5% of analyzed reviews. Its review pattern is mixed based on a consistency index of 67.4.
The most common review themes are professionalism (18%), compassion and care (7%), and speed (6%). Reviews in the sample mention matters involving car accident, slip and fall, medical malpractice, and workplace injury. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.
What Our Data Shows
The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency,
praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.
Performance Metrics
Based on analysis of 1,115 text reviews in the current build.
Owner Response Rate
94%
replies to reviews
Explicit Recommendation Rate
6%
of analyzed reviewers
Communication Mentions
5%
of analyzed reviews
Professionalism Mentions
18%
of analyzed reviews
Results Mentions
6%
of analyzed reviews
Compassion Mentions
7%
of analyzed reviews
Average response time: 161.2 days
Rating Distribution
83% positive reviews 14% negative reviews Consistency index: 67.4
What Clients Praise
professionalism 18.1% of reviews
compassion and care 7.1% of reviews
case results 5.9% of reviews
explicit recommendation 5.8% of reviews
Common Concerns (from negative reviews)
● unprofessional (6.5%)
● poor communication (4.9%)
● slow process (0.5%)