Morgan & Morgan Reviews, Ratings & Complaints

Brand aliases: Morgan and Morgan

2005 Market St Ste. 350, Philadelphia, PA 19103

Public profile and review data last refreshed Aug 2, 2026.

4.6
6,621 Google reviews
Claimed Google Business Profile Compare all tracked Morgan & Morgan locations

Morgan & Morgan is a personal injury attorney in Philadelphia, Pennsylvania with a 4.6-star rating across 6,621 tracked Google reviews. The current build retrieved 2,167 reviews for this profile and analyzed 1,910 text reviews. The firm has an owner reply on 96% of retrieved reviews, 8% of analyzed reviewers explicitly recommend it, and communication is mentioned in 6% of analyzed reviews. Its review pattern is mixed based on a consistency index of 58.3.

The most common review themes are professionalism (14%), explicit recommendation (8%), and speed (7%). Reviews in the sample mention matters involving car accident, motorcycle, slip and fall, and medical malpractice. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Review verdict

Morgan & Morgan Review Summary and Due-Diligence Questions

These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.

What clients praise

The strongest recurring praise signals in the analyzed review sample are professionalism (14%), explicit recommendation (8%), and speed (7%). These percentages describe text labels in the captured sample, not independently verified service claims.

Is Morgan & Morgan legitimate?

Law Leaderboard can confirm that this page represents a public Google Business listing for Morgan & Morgan at 2005 Market St Ste. 350, Philadelphia, PA 19103. The listing has 6,621 tracked Google reviews and is marked as claimed on Google. This does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.

Is Morgan & Morgan a good law firm?

Morgan & Morgan has a 4.6/5 public Google rating across 6,621 tracked reviews. Law Leaderboard retrieved 2,167 reviews and analyzed 1,910 review texts for this profile. In that sample, the firm has an owner reply on 96% of retrieved reviews, 8% of analyzed reviewers explicitly recommend it, and communication is mentioned in 6% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.

What do Morgan & Morgan reviews complain about?

The recurring concern labels found in the analyzed negative-review sample are unprofessional (5%), poor communication (4%), and slow process (1%). Percentages describe the relevant review sample and should be read with the rating distribution and coverage notes below.

Does Morgan & Morgan respond to reviews?

Public review data shows an owner reply on 96% of the reviews retrieved for Morgan & Morgan. This measures responses to public reviews, not communication with clients during a case. Communication appears in 6% of analyzed review texts.

Could experiences vary by location?

Yes. This evidence covers the Philadelphia, Pennsylvania office. Compare all tracked Morgan & Morgan offices before generalizing this location's rating, praise, or concern signals to the wider brand.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Review Evidence Score45.6/100Extensive evidence; public-review evidence only.
Within-market score percentile7.9th percentileCompared with the fixed Philadelphia, PA cohort.
Tracked Google reviews6,621Public review count currently visible on the profile.
Reviews retrieved2,167Review records stored in the current build.
Text reviews analyzed1,910Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate96%Share of retrieved reviews with an owner reply.
Explicit recommendation rate8%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions6%Share of analyzed reviews that mention communication.
Consistency index58.3Higher scores indicate a more consistently positive rating pattern.

Identity-linked office intelligence

Where This Office Sits in Philadelphia, PA

An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.

Compare offices side by side →

Evidence score

45.6/100

Score percentile

7.9th percentile

Rating percentile

13.2th percentile

Review-count percentile

100th percentile

Owner-reply percentile

Not scored

Evidence strength and entity relationship

Extensive evidence from 1,910 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.

Law Leaderboard office ID
llb-office-66681f938bd541f2
Law Leaderboard brand ID
llb-brand-morgan-and-morgan

QA-published themes for this office

The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.

communication

1.9%

36 matches: 21 positive, 15 negative. Precision in external QA: 96%.

responsiveness delays

1.5%

28 matches: 20 positive, 8 negative. Precision in external QA: 95%.

Outcome language (unverified)

0.9%

17 matches: 9 positive, 1 negative, 7 neutral. Precision in external QA: 82%.

Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.

Historical review data

Review Activity and Response Detail

Public-review aggregates captured through Apr 6, 2026. These figures describe the retrieved history, not a live feed.

Method: review-trends-v1.0.0

Retrieved history begins

Jul 31, 2019

Latest dated review

Apr 3, 2026

Retrieved coverage

33%

2,167 retrieved of 6,621 tracked

Recent 12-month reviews

537

Average rating: 4.34/5

Year-over-year review change

Average rating

+0.09 stars

4.34/5 in the recent period vs. 4.25/5 in the prior period

Review activity

+99 reviews

537 recent reviews vs. 438 in the prior period

Owner replies by rating group

Replies to 1–3-star reviews

94%

385 replies across 409 retrieved low-star reviews

Replies to 4–5-star reviews

97%

1,701 replies across 1,758 retrieved high-star reviews

Comparison gates prevent thin or incomplete review history from being presented as a trend. Review text and reviewer identities are not published in these aggregates.

Case Types Mentioned in Reviews

car accidentmotorcycleslip and fallmedical malpracticeworkplace injurywrongful death

Quick Stats

Reviews/Month
23.5
Avg Review Length
140 chars
Local Guide %
28%

Practice Areas

Employment attorneyLaw firm

About

As America's Largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to fight to get you the best results. For over 35 years, Morgan & Morgan has been fighting for the pe...

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 1,910 text reviews in the current build.

Owner Response Rate
96%
replies to reviews
Explicit Recommendation Rate
8%
of analyzed reviewers
Communication Mentions
6%
of analyzed reviews
Professionalism Mentions
14%
of analyzed reviews
Results Mentions
6%
of analyzed reviews
Compassion Mentions
4%
of analyzed reviews
Average response time: 125.3 days

Rating Distribution

5 star
5459 (82%)
4 star
543 (8.2%)
3 star
168 (2.5%)
2 star
82 (1.2%)
1 star
369 (5.6%)
79% positive reviews 19% negative reviews Consistency index: 58.3

What Clients Praise

professionalism 14% of reviews
explicit recommendation 8% of reviews
speed 6.8% of reviews
communication 5.8% of reviews
case results 5.8% of reviews

Common Concerns (from negative reviews)

unprofessional (4.8%)
poor communication (4%)
slow process (1.3%)

Questions & Answers

Q: I have 3 lawsuits pending but I'm not happy to with my lawyer my question can a person change lawyers without being penalized

A: Do not call these people. I'm on year 6 dealing with this BS. I was almost killed because of someone else's negligence and I have nothing to show for it. NOTHING.

— Caliber Transport

Q: 4yrs ago as i was lifting boxes to put supplices away /i felt a slight rip in my stomach .serveral months later i noticed a tiny lump in my groin.i it is now a hernia

A: 4yrs later they ruth chris has no record of said occurence what can i do ??? i may need an operation but have nomoney to hold me over as i recover which is why im reluctant to get the needed care/what can i do??????

— Ricardo Holloway

Q: My dad has fell out of bed three times in the last week..on his own in nursing home first time no injuries 2nd bloody elbow..third messed up nose and face lump on head...do I have a case???

A: I would definitely call Morgan & Morgan. And see what they can do about it. Take pictures of your father's injuries. Document the time and don't wait. They'll direct you.

— Jack Piccininni

Q: I dont know if its a scam or not. But I received info on a class action lawsuit against Tik Tok & peoples info being stolen . it said Morgan & Morgan was handling it . is it a scam ?

A: I contacted the firm. I'm waiting on a reply.

— Thomas Kaye

Q: Do you have any offices in South Jersey?

A: Hi Eugene! Thank you for reaching out to us! Morgan & Morgan serves clients Nationwide with 50 offices in 14 states. You can see the entire list of our offices here: https://www.forthepeople.com/office-locations/  Even if you don’t live near one of our locations, we may still be able to assist with...

— Morgan & Morgan

Q: Do you handle accidents with no personal injury? Apparently my mother's insurance (which I was under) lapsed and she didn't tell me. My trunk is smashed in and the bumper and tail lights are ruined. I'm not sure what to do.

A: Hi Aimee! I'm sorry to hear what you're going through. We do handle insurance disputes. Please give us a call at #LAW to assist. We're available 24/7.

— Morgan & Morgan

Q: I was assaulted on a septa bus this past Saturday. Do I have a case against Septa?

A: There are a lot of factors that must be considered...please dial #LAW on your cell for a free consultation.

— Morgan & Morgan

Q: I,m looking to resolve an issue with an insurance company.

A: Hi Gary! Please give us a call so we can further assist. You can call us 24/7 from your cell phone by dialing #LAW. Looking forward to hearing from you!

— Morgan & Morgan

Q: I am not getting communication from my lawyer I do not really know if I have a case or not I had a case I do not get any communication I'm going to call again and see what the updates are currently!

A: I would not ever go to Morgan & Morgan for anything they dropped me after breaking my hip without any investigation listening to the lie from the apartment manager.

— karen shultz

Q: After moving into a rental house in Philadelphia I became ill. I later discovered mold in the home. I am on on oxygen 24/7. My medical bills are increasing. Can you help me?

A: Hi Bettye! I am sorry to hear what is happening. Please reach out to us so we can further discuss your case. You can reach us 24/7 by dialing #LAW from your cell phone. All the best.

— Morgan & Morgan

Q: Do you do ssi cases?

A: Hi Sonia! We do. Please give us a call from your cell phone by dialing #LAW from your cell phone. You can also fill out a case evaluation form from our website www.forthepeople.com

— Morgan & Morgan

Q: Do your law firm take on slip and fall cases in Wilmington Delaware. Even though you live in Philadelphia

A: Hi Timothy! We handle cases nationwide. Please give us a call with your details so we can further assist. You can reach us directly 24/7 by dialing #LAW from your cell phone.

— Morgan & Morgan

Q: May I sue a New Jersey municipal utilities authority for an unwarranted and excessively high water bill, which I have been trying to resolve for three months, but have been denied any resolution?

A: Hi! Thank you for reaching out. Apologies for the confusion but the managers of this page are not attorneys and cannot give legal advice or provide consultations. To see if you have a case, fill this form out and someone will better be able to assist you: https://www.forthepeople.com/free-case-evalu...

— Morgan & Morgan

Q: Do you handle roundup cases for someone recently diagnosed with nodal marginal zone lymphoma and splenic lymphoma?

A: Hi Tee! Thank you for reaching out. Please give us a call so we can further assist. The managers of this page are attorneys and cannot get into specifics. You can reach us 24/7 by dialing #LAW from your cell phone. Looking forward to hearing from you!

— Morgan & Morgan

Q: I went to the hospital with a broken toe, hospital miss diagnosed told me to walk on, boke two tongue sticks on my toe, wrap it, gave me Tylenol, discharged me to physical therapy. Can I file against hospital?

A: Hi Gloria! Thank you for reaching out. I am sorry to hear what happened. Please give us a call so we can further assist. You can reach our case center 24/7 by dialing #LAW from your cell phone. Looking forward to hearing from you!

— Morgan & Morgan

Q: Do they practice in nj

A: Hi Terry! Thank you for reaching out to us! Morgan & Morgan serves clients Nationwide with 50 offices in 14 states. You can see the entire list of our offices here: https://www.forthepeople.com/office-locations/  Even if you don’t live near one of our locations, we may still be able to assist with...

— Morgan & Morgan

Q: I was working under the table at one of the Markets here in Philly and I slipped and fell on turkey juice in front of another vendor's cage where they cook in the basement. Will that be a problem if I go through with a lawsuit?

A: Hi Nicole! We're sorry to hear you went through that. There are a few ways we can tackle a case. Please call us at #LAW from your cell phone so we can evaluate your specific situation and see how we can help. We look forward to hearing from you!

— Morgan & Morgan

Q: can you help with finding a lawyer that handles discrimination cases?

A: Hi Ted. Please give us a call with your specifics so we can try to help. You can reach us 24/7 by dialing #LAW. We look forward to hearing from you!

— Morgan & Morgan

Q: does this attorney handle discrimination cases?

A: Hi Ted! We handle labor cases. Please give us a call with your specific information so we can further assist. We're available 24/7 by calling #LAW.

— Morgan & Morgan

Q: My daughter was assaulted on a septa bus Friday do she have a case.

A: I think so they will be so nice and will do everything to help you

— Shelley Parker

Other Personal Injury in Philadelphia

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 2,167 retrieved reviews and 1,910 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Consumer intelligence release llb-consumer-intelligence-2026-08-12-r4, derived from llb-depth50-research-2026-08-11-r1, supplies immutable office and brand IDs, market context, evidence-strength tier, and published practice/city memberships.
  • Historical review aggregates calculated from the retrieved public-review history captured through Apr 6, 2026.
  • Aggregate business and review-analysis fields rendered from the same exported firm record used by the city rankings; reviewer identities and review text are not republished.

Freshness

  • Business profile last collected: 2026-04-02 12:17:37.
  • Review records last collected: 2026-04-06 16:54:42; derived metrics last analyzed: 2026-08-02 20:36:22.
  • 6,621 total Google reviews tracked; 2,167 reviews retrieved; 1,910 text reviews analyzed.
  • Consumer intelligence release published 2026-08-12; that is a derived-release date, not a new profile or review observation.
  • Review-history snapshot: Apr 6, 2026; retrieved coverage: 33% of the tracked-review total.
  • Methodology version: 2026.04.07. Build packaging timestamp: 2026-08-03 08:34:48 UTC; this is not a source-refresh date.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Historical comparison tiles appear only when retrieved review history reaches both full twelve-month windows and each window meets the rating-count threshold.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • A within-market percentile is a relative position inside the fixed market cohort. It is not a probability, national rank, or legal-performance grade.
  • A theme appears only when that office result passes the published minimum sample, confidence, and external precision gates; absence is not proof that the topic never appears.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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