Morgan & Morgan Reviews, Ratings & Analysis

20 N Orange Ave Suite 1600, Orlando, FL 32801

4.4
18,571 Google reviews
Verified Profile

Morgan & Morgan is a personal injury attorney in Orlando, Florida with a 4.4-star rating across 18,571 tracked Google reviews. The current build retrieved 200 reviews for this profile and analyzed 200 text reviews. The firm replies to 93% of public reviews, 27% of analyzed reviewers explicitly recommend it, and communication is mentioned in 31% of analyzed reviews. Its review pattern is mixed based on a consistency index of 41.

The most common review themes are communication (31%), explicit recommendation (27%), and professionalism (24%). Reviews in the sample mention matters involving car accident, truck accident, motorcycle, and slip and fall. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Tracked Google reviews18,571Public review count currently visible on the profile.
Reviews retrieved200Review records stored in the current build.
Text reviews analyzed200Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate93%Share of retrieved reviews with an owner reply.
Explicit recommendation rate27%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions31%Share of analyzed reviews that mention communication.
Consistency index41Higher scores indicate a more consistently positive rating pattern.

Case Types Mentioned in Reviews

car accidenttruck accidentmotorcycleslip and fallmedical malpracticeproduct liability

Quick Stats

Reviews/Month
7.5
Avg Review Length
405 chars
Local Guide %
34%

Practice Areas

Business attorneyCivil law attorneyEmployment attorneyInsurance attorneyLaw firmLegal services

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 200 text reviews in the current build.

Owner Response Rate
93%
replies to reviews
Explicit Recommendation Rate
27%
of analyzed reviewers
Communication Mentions
31%
of analyzed reviews
Professionalism Mentions
24%
of analyzed reviews
Results Mentions
21%
of analyzed reviews
Compassion Mentions
11%
of analyzed reviews
Average response time: 17 days

Rating Distribution

5 star
13636 (73%)
4 star
2132 (11%)
3 star
763 (4.1%)
2 star
427 (2.3%)
1 star
1613 (8.7%)
70% positive reviews 30% negative reviews Consistency index: 41

What Clients Praise

communication 30.5% of reviews
explicit recommendation 26.5% of reviews
professionalism 23.5% of reviews
case results 21% of reviews
compassion and care 10.5% of reviews

Common Concerns (from negative reviews)

unprofessional (11.5%)
poor communication (8.2%)
passed around (4.9%)

Recent Reviews

KALI WYLD Local Guide

Always a positive experience, compared to other law firms. M&M is on point

3 weeks ago
Mark Muniz Local Guide

Morgan and Morgan is a highly reputable. I have worked with this firm, Harran Udell, and he and his staff were amazing. I wouldn't trust anyone else other than Harran and Morgan and Morgan for any legal representation. Rochelle was truly amazing to work with when I called for support. Thank you.

3 weeks ago
Wendy Haynes

Always shown me the utmost respect and always fine there best for me and are always honest with me.

3 weeks ago
Mary Janca Local Guide

Excellent lawyers and staff. I was treated with kind and patent people. They cared about my case and went to work for me. I would refer to other friends and family.

Edited 3 weeks ago
Beverly Holmes

Since contacting Morgan & Morgan, the team has shown me that they are committed to ensuring justice for their clients. Thank you! Beverly H.

3 weeks ago

Other Personal Injury in Orlando

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 200 retrieved reviews and 200 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Recent review excerpts and business details rendered from the same exported firm dataset used by the city rankings.

Freshness

  • Profile last scraped: 2026-04-02 13:08:29.
  • Profile last exported into the current build: 2026-04-02 13:08:29.
  • 18,571 total Google reviews tracked; 200 reviews retrieved; 200 text reviews analyzed.
  • Methodology version: 2026.04.07. Exported at: 2026-04-06 22:46:09 UTC.
  • Latest source timestamps in scope — profiles: 2026-04-02 13:08:29, reviews: 2026-04-02 13:11:28, analysis: 2026-04-06 17:04:26.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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