The Pendas Law Firm Reviews, Ratings & Complaints

625 E Colonial Dr, Orlando, FL 32803

Public profile and review data last refreshed Aug 12, 2026.

4.3
784 Google reviews
Claimed Google Business Profile

The Pendas Law Firm is a personal injury attorney in Orlando, Florida with a 4.3-star rating across 784 tracked Google reviews. The current build retrieved 784 reviews for this profile and analyzed 711 text reviews. The firm has an owner reply on 7% of retrieved reviews, 44% of analyzed reviewers explicitly recommend it, and communication is mentioned in 10% of analyzed reviews. Its review pattern is mixed based on a consistency index of 65.

The most common review themes are explicit recommendation (44%), professionalism (26%), and communication (10%). Reviews in the sample mention matters involving car accident, motorcycle, slip and fall, and medical malpractice. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Review verdict

The Pendas Law Firm Review Summary and Due-Diligence Questions

These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.

What clients praise

The strongest recurring praise signals in the analyzed review sample are explicit recommendation (44%), professionalism (26%), and communication (10%). These percentages describe text labels in the captured sample, not independently verified service claims.

Is The Pendas Law Firm legitimate?

Law Leaderboard can confirm that this page represents a public Google Business listing for The Pendas Law Firm at 625 E Colonial Dr, Orlando, FL 32803. The listing has 784 tracked Google reviews and is marked as claimed on Google. This does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.

Is The Pendas Law Firm a good law firm?

The Pendas Law Firm has a 4.3/5 public Google rating across 784 tracked reviews. Law Leaderboard retrieved 784 reviews and analyzed 711 review texts for this profile. In that sample, the firm has an owner reply on 7% of retrieved reviews, 44% of analyzed reviewers explicitly recommend it, and communication is mentioned in 10% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.

What do The Pendas Law Firm reviews complain about?

The recurring concern labels found in the analyzed negative-review sample are unprofessional (17%), slow process (4%), and poor communication (3%). Percentages describe the relevant review sample and should be read with the rating distribution and coverage notes below.

Does The Pendas Law Firm respond to reviews?

Public review data shows an owner reply on 7% of the reviews retrieved for The Pendas Law Firm. This measures responses to public reviews, not communication with clients during a case. Communication appears in 10% of analyzed review texts.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Review Evidence Score40.1/100Strong evidence; public-review evidence only.
Within-market score percentile3.1th percentileCompared with the fixed Orlando, FL cohort.
Tracked Google reviews784Public review count currently visible on the profile.
Reviews retrieved784Review records stored in the current build.
Text reviews analyzed711Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate7%Share of retrieved reviews with an owner reply.
Explicit recommendation rate44%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions10%Share of analyzed reviews that mention communication.
Consistency index65Higher scores indicate a more consistently positive rating pattern.

Identity-linked office intelligence

Where This Office Sits in Orlando, FL

An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.

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Evidence score

40.1/100

Score percentile

3.1th percentile

Rating percentile

3.1th percentile

Review-count percentile

87.5th percentile

Owner-reply percentile

Not scored

Evidence strength and entity relationship

Strong evidence from 711 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.

Law Leaderboard office ID
llb-office-13041c6096fd047a
Law Leaderboard brand ID
llb-brand-f984f7cacce3e8e7
Brand relationship
The Pendas Law Firm

QA-published themes for this office

The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.

No office-level theme result passed every current publication gate. This is not evidence that reviewers never mentioned these topics.

Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.

Case Types Mentioned in Reviews

car accidentmotorcycleslip and fallmedical malpracticeworkplace injurywrongful deathdog bite

Quick Stats

Reviews/Month
4.4
Avg Review Length
194 chars
Local Guide %
24%

About

The Pendas Law Firm is focused on the pursuit of justice for our clients and strives to achieve results that exceed expectations. Our experienced Orlando personal injury lawyers at The Pendas Law Firm...

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 711 text reviews in the current build.

Owner Response Rate
7%
replies to reviews
Explicit Recommendation Rate
44%
of analyzed reviewers
Communication Mentions
10%
of analyzed reviews
Professionalism Mentions
26%
of analyzed reviews
Results Mentions
7%
of analyzed reviews
Compassion Mentions
4%
of analyzed reviews
Average response time: 87.3 days

Rating Distribution

5 star
621 (79%)
4 star
25 (3.2%)
3 star
10 (1.3%)
2 star
9 (1.1%)
1 star
119 (15%)
83% positive reviews 16% negative reviews Consistency index: 65

What Clients Praise

explicit recommendation 43.9% of reviews
professionalism 25.5% of reviews
communication 10.1% of reviews
case results 6.6% of reviews
speed 5.6% of reviews

Common Concerns (from negative reviews)

unprofessional (16.5%)
slow process (4.1%)
poor communication (2.5%)

Other Personal Injury in Orlando

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 784 retrieved reviews and 711 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Consumer intelligence release llb-consumer-intelligence-2026-08-12-r4, derived from llb-depth50-research-2026-08-11-r1, supplies immutable office and brand IDs, market context, evidence-strength tier, and published practice/city memberships.
  • Aggregate business and review-analysis fields rendered from the same exported firm record used by the city rankings; reviewer identities and review text are not republished.

Freshness

  • Business profile last collected: 2026-08-09 23:44:33Z.
  • Review records last collected: 2026-08-11 20:36:07Z; derived metrics last analyzed: 2026-08-12 08:10:01.
  • 784 total Google reviews tracked; 784 reviews retrieved; 711 text reviews analyzed.
  • Consumer intelligence release published 2026-08-12; that is a derived-release date, not a new profile or review observation.
  • Methodology version: review-evidence-v1.0.0. Build packaging timestamp: 2026-08-12 00:00:00Z; this is not a source-refresh date.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Historical comparison tiles appear only when retrieved review history reaches both full twelve-month windows and each window meets the rating-count threshold.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • A within-market percentile is a relative position inside the fixed market cohort. It is not a probability, national rank, or legal-performance grade.
  • A theme appears only when that office result passes the published minimum sample, confidence, and external precision gates; absence is not proof that the topic never appears.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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