Claimed Google Business Profile Data refreshed Aug 2, 2026

Morgan & Morgan Reviews, Ratings & Complaints

Brand aliases: Morgan and Morgan

16225 Park Ten Pl # 500, Houston, TX 77084

4.7 · 3,043 Google reviews
Compare all tracked Morgan & Morgan locations

Review evidence score

LAW LEADERBOARD · REVIEW EVIDENCE SCORE · FIXED COHORT · 50.9 / 100
Within-market percentile
2.4th percentile
Evidence depth
Strong evidence

Compares public-review evidence only. Not a measure of legal ability or outcomes.

Morgan & Morgan is a personal injury attorney in Houston, Texas with a 4.7-star rating across 3,043 tracked Google reviews. The current build retrieved 917 reviews for this profile and analyzed 670 text reviews. The firm has an owner reply on 95% of retrieved reviews, 9% of analyzed reviewers explicitly recommend it, and communication is mentioned in 3% of analyzed reviews. Its review pattern is mixed based on a consistency index of 65.4.

The most common review themes are professionalism (11%), explicit recommendation (9%), and speed (7%). Reviews in the sample mention matters involving car accident and medical malpractice. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Review verdict

Morgan & Morgan review summary, answered from data.

These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.

What clients praise

Morgan & Morgan reviews most often praise professionalism (11%), explicit recommendation (9%), and speed (7%) in the analyzed sample. These percentages describe text labels in the captured sample, not independently verified service claims.

Is Morgan & Morgan legitimate?

Morgan & Morgan is listed on Google as a public business profile at 16225 Park Ten Pl # 500, Houston, TX 77084, with 3,043 tracked Google reviews, and the listing is marked as claimed on Google. A public listing does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.

Is Morgan & Morgan a good law firm?

Morgan & Morgan has a 4.7/5 public Google rating across 3,043 tracked reviews. Law Leaderboard retrieved 917 reviews and analyzed 670 review texts for this profile. In that sample, the firm has an owner reply on 95% of retrieved reviews, 9% of analyzed reviewers explicitly recommend it, and communication is mentioned in 3% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.

What do Morgan & Morgan reviews complain about?

Morgan & Morgan reviews in the analyzed negative sample carry the recurring concern labels unprofessional (9%), slow process (0.9%), and passed around (0.9%). Percentages describe the relevant review sample and should be read with the rating distribution and coverage notes below.

Does Morgan & Morgan respond to reviews?

Morgan & Morgan has replied to 95% of the reviews retrieved for this profile, according to public review data. This measures responses to public reviews, not communication with clients during a case. Communication appears in 3% of analyzed review texts.

Could experiences vary by location?

Yes. This evidence covers the Houston, Texas office. Compare all tracked Morgan & Morgan offices before generalizing this location's rating, praise, or concern signals to the wider brand.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Review Evidence Score50.9/100Strong evidence; public-review evidence only.
Within-market score percentile2.4th percentileCompared with the fixed Houston, TX cohort.
Tracked Google reviews3,043Public review count currently visible on the profile.
Reviews retrieved917Review records stored in the current build.
Text reviews analyzed670Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate95%Share of retrieved reviews with an owner reply.
Explicit recommendation rate9%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions3%Share of analyzed reviews that mention communication.
Professionalism mentions11%Share of analyzed reviews that mention professionalism.
Case-results mentions4%Share of analyzed reviews that mention case results.
Compassion mentions3%Share of analyzed reviews that mention compassion or care.
Consistency index65.4Higher scores indicate a more consistently positive rating pattern.
Average owner response time112 daysMean delay between a public review and the owner reply.

Identity-linked office intelligence

Where This Office Sits in Houston, TX

An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.

Compare offices side by side →

Evidence score

50.9/100

Score percentile

2.4th percentile

Rating percentile

14.3th percentile

Review-count percentile

88.1th percentile

Owner-reply percentile

73.8th percentile

Evidence strength and entity relationship

Strong evidence from 670 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.

Law Leaderboard office ID
llb-office-3a05c416a03bc1a3
Law Leaderboard brand ID
llb-brand-morgan-and-morgan

QA-published themes for this office

The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.

communication

1.3%

9 matches: 9 positive, 0 negative. Precision in external QA: 96%.

responsiveness delays

0.9%

6 matches: 6 positive, 0 negative. Precision in external QA: 95%.

Outcome language (unverified)

0.6%

4 matches: 1 positive, 0 negative, 3 neutral. Precision in external QA: 82%.

Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.

Historical review data

Review Activity and Response Detail

Public-review aggregates captured through Apr 6, 2026. These figures describe the retrieved history, not a live feed.

Method: review-trends-v1.0.0

Retrieved history begins

Mar 4, 2021

Latest dated review

Apr 3, 2026

Retrieved coverage

30%

917 retrieved of 3,043 tracked

Recent 12-month reviews

424

Average rating: 4.66/5

Year-over-year review change

Average rating

+0.15 stars

4.66/5 in the recent period vs. 4.51/5 in the prior period

Review activity

+111 reviews

424 recent reviews vs. 313 in the prior period

Owner replies by rating group

Replies to 1–3-star reviews

89%

102 replies across 115 retrieved low-star reviews

Replies to 4–5-star reviews

97%

775 replies across 802 retrieved high-star reviews

Comparison gates prevent thin or incomplete review history from being presented as a trend. Review text and reviewer identities are not published in these aggregates.

Case Types Mentioned in Reviews

car accidentmedical malpractice

Quick Stats

Reviews/Month
10.8
Avg Review Length
100 chars
Local Guide %
36%

Practice Areas

Business attorneyEmployment attorneyLaw firm

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.

Rating Distribution

5 star
2587 (85%)
4 star
245 (8.1%)
3 star
77 (2.5%)
2 star
22 (<1%)
1 star
112 (3.7%)
84% positive reviews 14% negative reviews Consistency index: 65.4

What Clients Praise

professionalism 10.9% of reviews
explicit recommendation 8.7% of reviews
speed 7% of reviews
case results 3.7% of reviews
communication 3.3% of reviews

Common Concerns (from negative reviews)

● unprofessional (9.2%)
● slow process (0.9%)
● passed around (0.9%)

Other Personal Injury in Houston

Provenance

Sources, freshness, and limitations.

Sources

  • • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • • 917 retrieved reviews and 670 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • • Consumer intelligence release llb-consumer-intelligence-2026-08-12-r4, derived from llb-depth50-research-2026-08-11-r1, supplies immutable office and brand IDs, market context, evidence-strength tier, and published practice/city memberships.
  • • Historical review aggregates calculated from the retrieved public-review history captured through Apr 6, 2026.
  • • Aggregate business and review-analysis fields rendered from the same exported firm record used by the city rankings; reviewer identities and review text are not republished.

Freshness

  • • Business profile last collected: 2026-04-02 00:10:07.
  • • Review records last collected: 2026-04-06 16:59:16; derived metrics last analyzed: 2026-08-02 20:36:20.
  • • 3,043 total Google reviews tracked; 917 reviews retrieved; 670 text reviews analyzed.
  • • Consumer intelligence release published 2026-08-12; that is a derived-release date, not a new profile or review observation.
  • • Review-history snapshot: Apr 6, 2026; retrieved coverage: 30% of the tracked-review total.
  • • Methodology version: 2026.04.07. Build packaging timestamp: 2026-08-03 08:34:48 UTC; this is not a source-refresh date.

Limitations

  • • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • • Historical comparison tiles appear only when retrieved review history reaches both full twelve-month windows and each window meets the rating-count threshold.
  • • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • • A within-market percentile is a relative position inside the fixed market cohort. It is not a probability, national rank, or legal-performance grade.
  • • A theme appears only when that office result passes the published minimum sample, confidence, and external precision gates; absence is not proof that the topic never appears.
  • • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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