Morgan & Morgan Reviews, Ratings & Analysis

400 E Pratt St 8th Floor, Suites 801 & 833, Baltimore, MD 21202

4.8
1,465 Google reviews
Verified Profile

Morgan & Morgan is a personal injury attorney in Baltimore, Maryland with a 4.8-star rating across 1,465 tracked Google reviews. The current build retrieved 539 reviews for this profile and analyzed 282 text reviews. The firm replies to 98% of public reviews, 6% of analyzed reviewers explicitly recommend it, and communication is mentioned in 5% of analyzed reviews. Its review pattern is fairly consistent based on a consistency index of 74.5.

The most common review themes are professionalism (17%), speed (7%), and case results (7%). Reviews in the sample mention matters involving car accident, medical malpractice, and workplace injury. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Tracked Google reviews1,465Public review count currently visible on the profile.
Reviews retrieved539Review records stored in the current build.
Text reviews analyzed282Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate98%Share of retrieved reviews with an owner reply.
Explicit recommendation rate6%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions5%Share of analyzed reviews that mention communication.
Consistency index74.5Higher scores indicate a more consistently positive rating pattern.

Case Types Mentioned in Reviews

car accidentmedical malpracticeworkplace injury

Quick Stats

Reviews/Month
4.9
Avg Review Length
102 chars
Local Guide %
24%

Practice Areas

Employment attorneyLaw firm

About

As America's Largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to fight to get you the best results. For over 35 years, Morgan & Morgan has been fighting for the pe...

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 282 text reviews in the current build.

Owner Response Rate
98%
replies to reviews
Explicit Recommendation Rate
6%
of analyzed reviewers
Communication Mentions
5%
of analyzed reviews
Professionalism Mentions
17%
of analyzed reviews
Results Mentions
7%
of analyzed reviews
Compassion Mentions
5%
of analyzed reviews
Average response time: 110.5 days

Rating Distribution

5 star
1282 (88%)
4 star
98 (6.7%)
3 star
33 (2.3%)
2 star
10 (<1%)
1 star
42 (2.9%)
89% positive reviews 10% negative reviews Consistency index: 74.5

What Clients Praise

professionalism 16.7% of reviews
speed 7.4% of reviews
case results 6.7% of reviews
explicit recommendation 5.7% of reviews
communication 5.3% of reviews

Common Concerns (from negative reviews)

unprofessional (19.4%)
slow process (3.2%)
passed around (3.2%)

Recent Reviews

Dj Eric L. Washington DC

Great initial impression

a day ago
Myracle Mimes
6 days ago
Peggy Barkley

Wondeful contact with Kendra and process was easy

6 days ago
Janice Ortiz

Great communication answered all my questions very helpful friendly

a week ago
Robbyn Hart

They listen and very informative

a week ago

Other Personal Injury in Baltimore

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 539 retrieved reviews and 282 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Recent review excerpts and business details rendered from the same exported firm dataset used by the city rankings.

Freshness

  • Profile last scraped: 2026-04-02 14:52:16.
  • Profile last exported into the current build: 2026-04-02 14:56:42.
  • 1,465 total Google reviews tracked; 539 reviews retrieved; 282 text reviews analyzed.
  • Methodology version: 2026.04.07. Exported at: 2026-04-06 22:46:09 UTC.
  • Latest source timestamps in scope — profiles: 2026-04-02 14:52:16, reviews: 2026-04-06 16:59:43, analysis: 2026-04-06 17:04:28.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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