Ballenger & Roche, LLC Reviews, Ratings & Complaints

World Trade Center Baltimore, 401 E Pratt St #2341, Baltimore, MD 21202

Public profile and review data last refreshed Aug 2, 2026.

4.9
33 Google reviews
Claimed Google Business Profile

Ballenger & Roche, LLC is a personal injury attorney in Baltimore, Maryland with a 4.9-star rating across 33 tracked Google reviews. The current build retrieved 33 reviews for this profile and analyzed 25 text reviews. The firm has an owner reply on 52% of retrieved reviews, 52% of analyzed reviewers explicitly recommend it, and communication is mentioned in 28% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 92.

The most common review themes are explicit recommendation (52%), professionalism (44%), and communication (28%). Reviews in the sample mention matters involving car accident and workplace injury. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Review verdict

Ballenger & Roche, LLC Review Summary and Due-Diligence Questions

These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.

What clients praise

The strongest recurring praise signals in the analyzed review sample are explicit recommendation (52%), professionalism (44%), and communication (28%). These percentages describe text labels in the captured sample, not independently verified service claims.

Is Ballenger & Roche, LLC legitimate?

Law Leaderboard can confirm that this page represents a public Google Business listing for Ballenger & Roche, LLC at World Trade Center Baltimore, 401 E Pratt St #2341, Baltimore, MD 21202. The listing has 33 tracked Google reviews and is marked as claimed on Google. This does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.

Is Ballenger & Roche, LLC a good law firm?

Ballenger & Roche, LLC has a 4.9/5 public Google rating across 33 tracked reviews. Law Leaderboard retrieved 33 reviews and analyzed 25 review texts for this profile. In that sample, the firm has an owner reply on 52% of retrieved reviews, 52% of analyzed reviewers explicitly recommend it, and communication is mentioned in 28% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.

What do Ballenger & Roche, LLC reviews complain about?

The recurring concern labels found in the analyzed negative-review sample are poor communication (100%) and unprofessional (100%). Percentages describe the relevant review sample and should be read with the rating distribution and coverage notes below.

Does Ballenger & Roche, LLC respond to reviews?

Public review data shows an owner reply on 52% of the reviews retrieved for Ballenger & Roche, LLC. This measures responses to public reviews, not communication with clients during a case. Communication appears in 28% of analyzed review texts.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Review Evidence ScoreNot scoredInsufficient evidence; public-review evidence only.
Within-market score percentileNot scoredCompared with the fixed Baltimore, MD cohort.
Tracked Google reviews33Public review count currently visible on the profile.
Reviews retrieved33Review records stored in the current build.
Text reviews analyzed25Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate52%Share of retrieved reviews with an owner reply.
Explicit recommendation rate52%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions28%Share of analyzed reviews that mention communication.
Consistency index92Higher scores indicate a more consistently positive rating pattern.

Identity-linked office intelligence

Where This Office Sits in Baltimore, MD

An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.

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Evidence score

Not scored

Score percentile

Not scored

Rating percentile

59.5th percentile

Review-count percentile

2.4th percentile

Owner-reply percentile

35.7th percentile

Evidence strength and entity relationship

Insufficient evidence from 25 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.

Law Leaderboard office ID
llb-office-bf08ed58ef5abe68
Law Leaderboard brand ID
llb-brand-4426ba79c396960d
Brand relationship
Ballenger & Roche, LLC

QA-published themes for this office

The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.

No office-level theme result passed every current publication gate. This is not evidence that reviewers never mentioned these topics.

Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.

Historical review data

Review Activity and Response Detail

Public-review aggregates captured through Apr 2, 2026. These figures describe the retrieved history, not a live feed.

Method: review-trends-v1.0.0

Retrieved history begins

Oct 23, 2019

Latest dated review

Mar 24, 2026

Retrieved coverage

100%

33 retrieved of 33 tracked

Recent 12-month reviews

4

Average rating: 5.00/5

Year-over-year comparison withheld

The retrieved history does not yet meet the full-window coverage and rating-count gate for a fair twelve-month comparison.

Comparison gates prevent thin or incomplete review history from being presented as a trend. Review text and reviewer identities are not published in these aggregates.

Case Types Mentioned in Reviews

car accidentworkplace injury

Quick Stats

Reviews/Month
0.3
Avg Review Length
291 chars
Local Guide %
40%

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 25 text reviews in the current build.

Owner Response Rate
52%
replies to reviews
Explicit Recommendation Rate
52%
of analyzed reviewers
Communication Mentions
28%
of analyzed reviews
Professionalism Mentions
44%
of analyzed reviews
Results Mentions
8%
of analyzed reviews
Compassion Mentions
16%
of analyzed reviews
Average response time: 203.5 days

Rating Distribution

5 star
32 (97%)
4 star
0 (0%)
3 star
0 (0%)
2 star
0 (0%)
1 star
1 (3%)
96% positive reviews 4% negative reviews Consistency index: 92

What Clients Praise

explicit recommendation 52% of reviews
professionalism 44% of reviews
communication 28% of reviews
transparency 20% of reviews
compassion and care 16% of reviews

Common Concerns (from negative reviews)

poor communication (100%)
unprofessional (100%)

Other Personal Injury in Baltimore

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 33 retrieved reviews and 25 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Consumer intelligence release llb-consumer-intelligence-2026-08-12-r4, derived from llb-depth50-research-2026-08-11-r1, supplies immutable office and brand IDs, market context, evidence-strength tier, and published practice/city memberships.
  • Historical review aggregates calculated from the retrieved public-review history captured through Apr 2, 2026.
  • Aggregate business and review-analysis fields rendered from the same exported firm record used by the city rankings; reviewer identities and review text are not republished.

Freshness

  • Business profile last collected: 2026-04-02 14:52:16.
  • Review records last collected: 2026-04-02 14:55:50; derived metrics last analyzed: 2026-08-02 20:36:26.
  • 33 total Google reviews tracked; 33 reviews retrieved; 25 text reviews analyzed.
  • Consumer intelligence release published 2026-08-12; that is a derived-release date, not a new profile or review observation.
  • Review-history snapshot: Apr 2, 2026; retrieved coverage: 100% of the tracked-review total.
  • Methodology version: 2026.04.07. Build packaging timestamp: 2026-08-03 08:34:48 UTC; this is not a source-refresh date.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Historical comparison tiles appear only when retrieved review history reaches both full twelve-month windows and each window meets the rating-count threshold.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • A within-market percentile is a relative position inside the fixed market cohort. It is not a probability, national rank, or legal-performance grade.
  • A theme appears only when that office result passes the published minimum sample, confidence, and external precision gates; absence is not proof that the topic never appears.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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