World Trade Center Baltimore, 401 E Pratt St #2341, Baltimore, MD 21202
Ballenger & Roche, LLC is a personal injury attorney in Baltimore, Maryland with a 4.9-star rating across 33 tracked Google reviews. The current build retrieved 33 reviews for this profile and analyzed 25 text reviews. The firm replies to 52% of public reviews, 52% of analyzed reviewers explicitly recommend it, and communication is mentioned in 28% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 92.
The most common review themes are explicit recommendation (52%), professionalism (44%), and communication (28%). Reviews in the sample mention matters involving car accident and workplace injury. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.
Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.
| Metric | Value | What it means |
|---|---|---|
| Tracked Google reviews | 33 | Public review count currently visible on the profile. |
| Reviews retrieved | 33 | Review records stored in the current build. |
| Text reviews analyzed | 25 | Review texts used for NLP-derived praise, complaint, and communication metrics. |
| Owner response rate | 52% | Share of retrieved reviews with an owner reply. |
| Explicit recommendation rate | 52% | Share of analyzed reviewers who explicitly recommend the firm. |
| Communication mentions | 28% | Share of analyzed reviews that mention communication. |
| Consistency index | 92 | Higher scores indicate a more consistently positive rating pattern. |
The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.
Based on analysis of 25 text reviews in the current build.
Ballenger & Roche, LLC Handled my auto accident with love and care. They moved very fast. The staff was very professional and pleasant to work with.
Attorney Aarron Johnson is awesome to work with; very patient, understanding; and gives prompt communication. Thanks again for your precise assistance and win with another case!
Very positive and Professional. Thanks
"I'm compelled to return and express my heartfelt appreciation for the exceptional service I received from Ballenger & Roche, LLC. Specifically, I want to acknowledge the outstanding professionalism and beauty of Daniela Sánchez, their Paralegal & Office Manager. Daniela, you are not only talented ...
I was visiting Baltimore Maryland and had an accident. I called Ballenger & Roche for help and understanding of my case. Jennifer was very informative and helpful. Kept in contact with me, took care of all paperwork and close my case quickly and I am happy with the results. They truly care