Lerner and Rowe Injury Attorneys Reviews, Ratings & Complaints

2701 E Camelback Rd Ste 140, Phoenix, AZ 85016

Public profile and review data last refreshed Aug 12, 2026.

4.7
1,005 Google reviews
Claimed Google Business Profile

Lerner and Rowe Injury Attorneys is a personal injury attorney in Phoenix, Arizona with a 4.7-star rating across 1,005 tracked Google reviews. The current build retrieved 1,000 reviews for this profile and analyzed 811 text reviews. The firm has an owner reply on 95% of retrieved reviews, 40% of analyzed reviewers explicitly recommend it, and communication is mentioned in 19% of analyzed reviews. Its review pattern is fairly consistent based on a consistency index of 86.7.

The most common review themes are explicit recommendation (40%), communication (19%), and professionalism (19%). Reviews in the sample mention matters involving car accident, truck accident, motorcycle, and slip and fall. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Review verdict

Lerner and Rowe Injury Attorneys Review Summary and Due-Diligence Questions

These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.

What clients praise

The strongest recurring praise signals in the analyzed review sample are explicit recommendation (40%), communication (19%), and professionalism (19%). These percentages describe text labels in the captured sample, not independently verified service claims.

Is Lerner and Rowe Injury Attorneys legitimate?

Law Leaderboard can confirm that this page represents a public Google Business listing for Lerner and Rowe Injury Attorneys at 2701 E Camelback Rd Ste 140, Phoenix, AZ 85016. The listing has 1,005 tracked Google reviews and is marked as claimed on Google. This does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.

Is Lerner and Rowe Injury Attorneys a good law firm?

Lerner and Rowe Injury Attorneys has a 4.7/5 public Google rating across 1,005 tracked reviews. Law Leaderboard retrieved 1,000 reviews and analyzed 811 review texts for this profile. In that sample, the firm has an owner reply on 95% of retrieved reviews, 40% of analyzed reviewers explicitly recommend it, and communication is mentioned in 19% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.

What do Lerner and Rowe Injury Attorneys reviews complain about?

The recurring concern labels found in the analyzed negative-review sample are unprofessional (15%), slow process (4%), and passed around (4%). Percentages describe the relevant review sample and should be read with the rating distribution and coverage notes below.

Does Lerner and Rowe Injury Attorneys respond to reviews?

Public review data shows an owner reply on 95% of the reviews retrieved for Lerner and Rowe Injury Attorneys. This measures responses to public reviews, not communication with clients during a case. Communication appears in 19% of analyzed review texts.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Review Evidence Score67.4/100Strong evidence; public-review evidence only.
Within-market score percentile30th percentileCompared with the fixed Phoenix, AZ cohort.
Tracked Google reviews1,005Public review count currently visible on the profile.
Reviews retrieved1,000Review records stored in the current build.
Text reviews analyzed811Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate95%Share of retrieved reviews with an owner reply.
Explicit recommendation rate40%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions19%Share of analyzed reviews that mention communication.
Consistency index86.7Higher scores indicate a more consistently positive rating pattern.

Identity-linked office intelligence

Where This Office Sits in Phoenix, AZ

An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.

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Evidence score

67.4/100

Score percentile

30th percentile

Rating percentile

17.5th percentile

Review-count percentile

92.5th percentile

Owner-reply percentile

Not scored

Evidence strength and entity relationship

Strong evidence from 811 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.

Law Leaderboard office ID
llb-office-df152423f60bf2c3
Law Leaderboard brand ID
llb-brand-39aacb941432e6d4
Brand relationship
Lerner and Rowe Injury Attorneys

QA-published themes for this office

The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.

No office-level theme result passed every current publication gate. This is not evidence that reviewers never mentioned these topics.

Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.

Case Types Mentioned in Reviews

car accidenttruck accidentmotorcycleslip and fallmedical malpracticewrongful death

Quick Stats

Reviews/Month
16.1
Avg Review Length
237 chars
Local Guide %
22%

Practice Areas

General practice attorneyLaw firmAttorneyLegal servicesMedical lawyerTrial attorney

About

Lerner and Rowe Injury Attorneys is Arizona's most trusted personal injury law firm. Voted Best Personal Injury Law Firm year after year, our award-winning attorneys have recovered over $1 billion for...

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 811 text reviews in the current build.

Owner Response Rate
95%
replies to reviews
Explicit Recommendation Rate
40%
of analyzed reviewers
Communication Mentions
19%
of analyzed reviews
Professionalism Mentions
19%
of analyzed reviews
Results Mentions
16%
of analyzed reviews
Compassion Mentions
6%
of analyzed reviews
Average response time: 130.1 days

Rating Distribution

5 star
917 (91%)
4 star
20 (2%)
3 star
12 (1.2%)
2 star
6 (<1%)
1 star
50 (5%)
94% positive reviews 5% negative reviews Consistency index: 86.7

What Clients Praise

explicit recommendation 39.7% of reviews
communication 19.2% of reviews
professionalism 18.9% of reviews
case results 15.7% of reviews
speed 8.4% of reviews

Common Concerns (from negative reviews)

unprofessional (15.4%)
slow process (3.8%)
passed around (3.8%)

Other Car Accident in Phoenix

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 1,000 retrieved reviews and 811 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Consumer intelligence release llb-consumer-intelligence-2026-08-12-r4, derived from llb-depth50-research-2026-08-11-r1, supplies immutable office and brand IDs, market context, evidence-strength tier, and published practice/city memberships.
  • Aggregate business and review-analysis fields rendered from the same exported firm record used by the city rankings; reviewer identities and review text are not republished.

Freshness

  • Business profile last collected: 2026-08-09 23:44:49Z.
  • Review records last collected: 2026-08-11 20:36:08Z; derived metrics last analyzed: 2026-08-12 08:09:56.
  • 1,005 total Google reviews tracked; 1,000 reviews retrieved; 811 text reviews analyzed.
  • Consumer intelligence release published 2026-08-12; that is a derived-release date, not a new profile or review observation.
  • Methodology version: review-evidence-v1.0.0. Build packaging timestamp: 2026-08-12 00:00:00Z; this is not a source-refresh date.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Historical comparison tiles appear only when retrieved review history reaches both full twelve-month windows and each window meets the rating-count threshold.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • A within-market percentile is a relative position inside the fixed market cohort. It is not a probability, national rank, or legal-performance grade.
  • A theme appears only when that office result passes the published minimum sample, confidence, and external precision gates; absence is not proof that the topic never appears.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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