Kelly Law Team Phoenix Reviews, Ratings & Complaints

1 E Washington St #1520, Phoenix, AZ 85004

Public profile and review data last refreshed Aug 2, 2026.

5
334 Google reviews
Claimed Google Business Profile

Kelly Law Team Phoenix is a personal injury attorney in Phoenix, Arizona with a 5.0-star rating across 334 tracked Google reviews. The current build retrieved 334 reviews for this profile and analyzed 319 text reviews. The firm has an owner reply on 52% of retrieved reviews, 76% of analyzed reviewers explicitly recommend it, and communication is mentioned in 36% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 98.1.

The most common review themes are explicit recommendation (76%), case results (39%), and professionalism (37%). Reviews in the sample mention matters involving car accident, medical malpractice, and wrongful death. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Review verdict

Kelly Law Team Phoenix Review Summary and Due-Diligence Questions

These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.

What clients praise

The strongest recurring praise signals in the analyzed review sample are explicit recommendation (76%), case results (39%), and professionalism (37%). These percentages describe text labels in the captured sample, not independently verified service claims.

Is Kelly Law Team Phoenix legitimate?

Law Leaderboard can confirm that this page represents a public Google Business listing for Kelly Law Team Phoenix at 1 E Washington St #1520, Phoenix, AZ 85004. The listing has 334 tracked Google reviews and is marked as claimed on Google. This does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.

Is Kelly Law Team Phoenix a good law firm?

Kelly Law Team Phoenix has a 5.0/5 public Google rating across 334 tracked reviews. Law Leaderboard retrieved 334 reviews and analyzed 319 review texts for this profile. In that sample, the firm has an owner reply on 52% of retrieved reviews, 76% of analyzed reviewers explicitly recommend it, and communication is mentioned in 36% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.

What do Kelly Law Team Phoenix reviews complain about?

The recurring concern labels found in the analyzed negative-review sample are unprofessional (50%). Percentages describe the relevant review sample and should be read with the rating distribution and coverage notes below.

Does Kelly Law Team Phoenix respond to reviews?

Public review data shows an owner reply on 52% of the reviews retrieved for Kelly Law Team Phoenix. This measures responses to public reviews, not communication with clients during a case. Communication appears in 36% of analyzed review texts.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Review Evidence Score84.1/100Strong evidence; public-review evidence only.
Within-market score percentile97.1th percentileCompared with the fixed Phoenix, AZ cohort.
Tracked Google reviews334Public review count currently visible on the profile.
Reviews retrieved334Review records stored in the current build.
Text reviews analyzed319Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate52%Share of retrieved reviews with an owner reply.
Explicit recommendation rate76%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions36%Share of analyzed reviews that mention communication.
Consistency index98.1Higher scores indicate a more consistently positive rating pattern.

Identity-linked office intelligence

Where This Office Sits in Phoenix, AZ

An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.

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Evidence score

84.1/100

Score percentile

97.1th percentile

Rating percentile

100th percentile

Review-count percentile

58.8th percentile

Owner-reply percentile

Not scored

Evidence strength and entity relationship

Strong evidence from 319 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.

Law Leaderboard office ID
llb-office-eeaf1ff8e1096b46
Law Leaderboard brand ID
llb-brand-0a7a5fc7e88d3f3b
Brand relationship
Kelly Law Team Phoenix

QA-published themes for this office

The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.

communication

13.8%

44 matches: 44 positive, 0 negative. Precision in external QA: 96%.

Outcome language (unverified)

6.6%

21 matches: 17 positive, 0 negative, 4 neutral. Precision in external QA: 82%.

responsiveness delays

4.4%

14 matches: 14 positive, 0 negative. Precision in external QA: 95%.

Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.

Historical review data

Review Activity and Response Detail

Public-review aggregates captured through Apr 6, 2026. These figures describe the retrieved history, not a live feed.

Method: review-trends-v1.0.0

Retrieved history begins

May 29, 2014

Latest dated review

Apr 3, 2026

Retrieved coverage

100%

334 retrieved of 334 tracked

Recent 12-month reviews

82

Average rating: 4.95/5

Year-over-year review change

Average rating

-0.01 stars

4.95/5 in the recent period vs. 4.96/5 in the prior period

Review activity

+3 reviews

82 recent reviews vs. 79 in the prior period

Comparison gates prevent thin or incomplete review history from being presented as a trend. Review text and reviewer identities are not published in these aggregates.

Case Types Mentioned in Reviews

car accidentmedical malpracticewrongful death

Quick Stats

Reviews/Month
2.2
Avg Review Length
482 chars
Local Guide %
21%

Practice Areas

Law firmAttorney

About

Personal injury and car accident lawyer located in Phoenix, Arizona. If you or a loved one has been injured in accident, the accident attorneys at Kelly Law Team are here to help. We offer a free cons...

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 319 text reviews in the current build.

Owner Response Rate
52%
replies to reviews
Explicit Recommendation Rate
76%
of analyzed reviewers
Communication Mentions
36%
of analyzed reviews
Professionalism Mentions
37%
of analyzed reviews
Results Mentions
39%
of analyzed reviews
Compassion Mentions
17%
of analyzed reviews
Average response time: 215.9 days

Rating Distribution

5 star
328 (98%)
4 star
4 (1.2%)
3 star
0 (0%)
2 star
1 (<1%)
1 star
1 (<1%)
99% positive reviews 1% negative reviews Consistency index: 98.1

What Clients Praise

explicit recommendation 75.5% of reviews
case results 38.6% of reviews
professionalism 37% of reviews
communication 36.4% of reviews
dedication 20.4% of reviews

Common Concerns (from negative reviews)

unprofessional (50%)

Other Personal Injury in Phoenix

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 334 retrieved reviews and 319 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Consumer intelligence release llb-consumer-intelligence-2026-08-12-r4, derived from llb-depth50-research-2026-08-11-r1, supplies immutable office and brand IDs, market context, evidence-strength tier, and published practice/city memberships.
  • Historical review aggregates calculated from the retrieved public-review history captured through Apr 6, 2026.
  • Aggregate business and review-analysis fields rendered from the same exported firm record used by the city rankings; reviewer identities and review text are not republished.

Freshness

  • Business profile last collected: 2026-04-02 12:08:16.
  • Review records last collected: 2026-04-06 17:02:01; derived metrics last analyzed: 2026-08-02 20:36:21.
  • 334 total Google reviews tracked; 334 reviews retrieved; 319 text reviews analyzed.
  • Consumer intelligence release published 2026-08-12; that is a derived-release date, not a new profile or review observation.
  • Review-history snapshot: Apr 6, 2026; retrieved coverage: 100% of the tracked-review total.
  • Methodology version: 2026.04.07. Build packaging timestamp: 2026-08-03 08:34:48 UTC; this is not a source-refresh date.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Historical comparison tiles appear only when retrieved review history reaches both full twelve-month windows and each window meets the rating-count threshold.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • A within-market percentile is a relative position inside the fixed market cohort. It is not a probability, national rank, or legal-performance grade.
  • A theme appears only when that office result passes the published minimum sample, confidence, and external precision gates; absence is not proof that the topic never appears.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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