Thompson Law Reviews, Ratings & Complaints

3300 Oak Lawn Ave Unit 300, Dallas, TX 75219

Public profile and review data last refreshed Aug 2, 2026.

4.9
1,958 Google reviews
Claimed Google Business Profile

Thompson Law is a personal injury attorney in Dallas, Texas with a 4.9-star rating across 1,958 tracked Google reviews. The current build retrieved 1,968 reviews for this profile and analyzed 1,569 text reviews. The firm has an owner reply on 99% of retrieved reviews, 45% of analyzed reviewers explicitly recommend it, and communication is mentioned in 12% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 93.9.

The most common review themes are explicit recommendation (45%), professionalism (16%), and case results (16%). Reviews in the sample mention matters involving car accident, truck accident, motorcycle, and slip and fall. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Review verdict

Thompson Law Review Summary and Due-Diligence Questions

These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.

What clients praise

The strongest recurring praise signals in the analyzed review sample are explicit recommendation (45%), professionalism (16%), and case results (16%). These percentages describe text labels in the captured sample, not independently verified service claims.

Is Thompson Law legitimate?

Law Leaderboard can confirm that this page represents a public Google Business listing for Thompson Law at 3300 Oak Lawn Ave Unit 300, Dallas, TX 75219. The listing has 1,958 tracked Google reviews and is marked as claimed on Google. This does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.

Is Thompson Law a good law firm?

Thompson Law has a 4.9/5 public Google rating across 1,958 tracked reviews. Law Leaderboard retrieved 1,968 reviews and analyzed 1,569 review texts for this profile. In that sample, the firm has an owner reply on 99% of retrieved reviews, 45% of analyzed reviewers explicitly recommend it, and communication is mentioned in 12% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.

What do Thompson Law reviews complain about?

The recurring concern labels found in the analyzed negative-review sample are poor communication (12%), unprofessional (12%), and slow process (2%). Percentages describe the relevant review sample and should be read with the rating distribution and coverage notes below.

Does Thompson Law respond to reviews?

Public review data shows an owner reply on 99% of the reviews retrieved for Thompson Law. This measures responses to public reviews, not communication with clients during a case. Communication appears in 12% of analyzed review texts.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Review Evidence Score73.9/100Extensive evidence; public-review evidence only.
Within-market score percentile57.6th percentileCompared with the fixed Dallas, TX cohort.
Tracked Google reviews1,958Public review count currently visible on the profile.
Reviews retrieved1,968Review records stored in the current build.
Text reviews analyzed1,569Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate99%Share of retrieved reviews with an owner reply.
Explicit recommendation rate45%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions12%Share of analyzed reviews that mention communication.
Consistency index93.9Higher scores indicate a more consistently positive rating pattern.

Identity-linked office intelligence

Where This Office Sits in Dallas, TX

An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.

Compare offices side by side →

Evidence score

73.9/100

Score percentile

57.6th percentile

Rating percentile

72.7th percentile

Review-count percentile

97th percentile

Owner-reply percentile

Not scored

Evidence strength and entity relationship

Extensive evidence from 1,569 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.

Law Leaderboard office ID
llb-office-7c1a495e5edcd2bd
Law Leaderboard brand ID
llb-brand-5e01e8d7eeba651f
Brand relationship
Thompson Law

QA-published themes for this office

The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.

communication

5.2%

81 matches: 73 positive, 8 negative. Precision in external QA: 96%.

Outcome language (unverified)

4.0%

62 matches: 42 positive, 0 negative, 20 neutral. Precision in external QA: 82%.

responsiveness delays

1.6%

25 matches: 24 positive, 1 negative. Precision in external QA: 95%.

Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.

Historical review data

Review Activity and Response Detail

Public-review aggregates captured through Aug 2, 2026. These figures describe the retrieved history, not a live feed.

Method: review-trends-v1.0.0

Retrieved history begins

Sep 22, 2017

Latest dated review

Jul 31, 2026

Retrieved coverage

100%

1,958 retrieved of 1,958 tracked

Recent 12-month reviews

193

Average rating: 4.82/5

Year-over-year review change

Average rating

-0.14 stars

4.82/5 in the recent period vs. 4.96/5 in the prior period

Review activity

-14 reviews

193 recent reviews vs. 207 in the prior period

Owner replies by rating group

Replies to 1–3-star reviews

98%

47 replies across 48 retrieved low-star reviews

Replies to 4–5-star reviews

99%

1,883 replies across 1,910 retrieved high-star reviews

Comparison gates prevent thin or incomplete review history from being presented as a trend. Review text and reviewer identities are not published in these aggregates.

Case Types Mentioned in Reviews

car accidenttruck accidentmotorcycleslip and fallmedical malpracticeworkplace injurywrongful death

Quick Stats

Reviews/Month
14.6
Avg Review Length
206 chars
Local Guide %
20%

About

DallasAccident & Injury Lawyers. FREE CONSULTATIONS. NO FEE unless we win. Hablamos Español. Personal injury attorney Ryan Thompson helps injury victims across Texas through the Thompson Law offices ...

Source-Backed Website Signals

Details are shown only when captured from qualifying pages on the firm’s own website; they are self-reported website statements captured at a point in time and are not independent verification of service quality, attorney licensing, or suitability for a specific case.

Intake And Fee Signals

Free consultation stated Contingency fee mentioned No fee unless recovery stated 24/7 availability stated Contact form observed Phone intake observed

Languages And Practice Signals

Languages
Spanish
Practice Areas Mentioned On Site
brain injury car accident dog bite medical malpractice motorcycle accident product liability slip and fall truck accident workers compensation

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 1,569 text reviews in the current build.

Owner Response Rate
99%
replies to reviews
Explicit Recommendation Rate
45%
of analyzed reviewers
Communication Mentions
12%
of analyzed reviews
Professionalism Mentions
16%
of analyzed reviews
Results Mentions
16%
of analyzed reviews
Compassion Mentions
4%
of analyzed reviews
Average response time: 158 days

Rating Distribution

5 star
1881 (96%)
4 star
29 (1.5%)
3 star
10 (<1%)
2 star
1 (<1%)
1 star
37 (1.9%)
97% positive reviews 2% negative reviews Consistency index: 93.9

What Clients Praise

explicit recommendation 45% of reviews
professionalism 16.1% of reviews
case results 15.7% of reviews
communication 12.4% of reviews
speed 8.5% of reviews

Common Concerns (from negative reviews)

poor communication (12.2%)
unprofessional (12.2%)
slow process (2.4%)

Questions & Answers

Q: If I have trouble reaching my case manager or am unhappy with the answers they’re providing, what’s the best way to get that resolved with your firm? I used another law firm years ago & they wouldn’t return calls for months sometimes.

A: The easiest way is to use our client service email address, which can always be found on our website. That will go to the attorney handling your case, his or her paralegal, and be added into your case file. Furthermore, you can call our reception line at (214) 755-7777 and ask to speak to or leav...

— Thompson Law

Q: Can I still use your services even if I don't live close to your offices?

A: Yes, we directly handle cases for clients all across North Texas, as well as San Antonio, presently. Even if you do not live close to one of our offices, we can either sign you up electronically while on the phone, or in most instances come to your home. We also have referral networks across much ...

— Thompson Law

Q: Are y’all available for weekend consultations?

A: Absolutely. Call us anytime at 1-800-546-6529. We are available and ready to answer any questions you have 24/7.

— Thompson Law

Q: Is the phone number for existing clients of the firm different than the phone number for prospective clients of Thompson Law?

A: Yes. The phone number for existing clients - as well as other non-clients, such as insurance companies, marketers, etc. - in the Dallas office for Thompson Law Injury Lawyers is (214) 755-7777. We have various marketing phone numbers for prospective new personal injury clients, such as (214) 444...

— Thompson Law

Q: Do you handle only car wrecks? Or what other types of personal injury cases does your law firm handle? Also, do you take cases outside of Dallas?

A: Hi Robert, Thompson Law accepts almost any kind of personal injury case, such as: car wrecks, truck wrecks, motorcycle wrecks, boating wrecks and other boating accidents, bicycle wrecks, other motorized vehicle wrecks, accidents in the workplace, premises liability cases (such as slip & falls and d...

— Thompson Law

Q: Do y’all help with property damage in auto accidents, or do you ONLY work on injuries in car or truck wrecks? I’ve called a couple personal injury lawyers in the DFW area, and they seem unwilling to help with property damage.

A: All accident lawyers are injury lawyers, but Thompson Law did guide me thru the property damage portion of my injury accident claim. They got me a lot more for the property damage from my wreck than the insurance company was offering originally, and didn’t charge for it. If you’re not injured, you...

— Tyler Mason

Q: What are negligent actions by drivers of 18 wheelers and commercial vehicles?

A: Drivers of 18 wheelers and other commercial vehicles are held to a higher standard of driving. If they neglect to turn on their flashing lights when they’re on the side of the road, don’t move over far enough onto the shoulder, don’t properly secure their cargo, or don’t leave enough clearance when ...

— Thompson Law

Q: I was a pedestrian hurt in an accident. Can I still claim damages?

A: Some of the most devastating injuries caused by careless driving happen to pedestrians. As a pedestrian, you have the same right to be free from injury and harm caused by the irresponsibility, error, or negligence of others as any motorist on the road. In is important to obtain the services of an ex...

— Thompson Law

Q: I was a passenger in an accident. Can I still claim damages?

A: Yes! Passengers in auto accidents are entitled to make claims for their damages and injuries too. As a negligence-free passenger, who you make a claim against (one or both drivers and their insurance companies), and what coverages are available (third-party liability, first-party coverages, and/or ...

— Thompson Law

Q: The insurance company representing an at-fault driver after a car accident is trying to contact me. Should I speak to them?

A: You're under no obligation to speak to the at-fault party's insurance carrier after a car accident. They may say they just want to speak to you about damage to your car, but in reality they'll also likely end up asking questions about how the accident occurred or how injured you are from the auto a...

— Kevin

Q: What is a "Contingency Fee" and how does it affect me?

A: We like to be very clear and upfront about our fees. A contingency basis means that you don’t owe us a dime until we successfully resolve your case for you. Our fee is 35% unless we have to take your case into litigation, in which case the fee is 40%. We handle over 98% of our cases outside of the l...

— Thompson Law

Q: What is Comparative Negligence?

A: Knowing how comparative negligence works is vital if you live in a state that uses it. In simple terms, comparative negligence implies both drivers can share fault for an accident, but one driver can be more at fault than the other. For example, you are texting while driving when another driver runs...

— Thompson Law

Q: If I’m partly to blame for the accident, can I still file a case?

A: Even if you are partially to blame for a car accident, you may be able to recover some of your damages from the other party. Under Texas’s proportionate responsibility system (also known as comparative negligence), unless you as the claimant/plaintiff are determined more than 51% at fault, you may r...

— Thompson Law

Q: After an accident, how do my medical expenses and other damages get paid?

A: An insurance company will not pay medical expenses or other damages as they come due; rather, after they have accepted liability, the insurance company will make a one-time, lump-sum final payment only at the end of your case. Dealing with medical expenses, and obtaining the proper medical care, af...

— Thompson Law

Q: A family member was injured in an accident. Can I file a lawsuit?

A: An insurance company will not pay medical expenses or other damages as they come due; rather, after they have accepted liability, the insurance company will make a one-time, lump-sum final payment only at the end of your case. Dealing with medical expenses, and obtaining the proper medical care, af...

— Thompson Law

Q: How long is the case process?

A: Let’s be honest: this isn’t a legal show on TV and your case will not settle in the next hour – or even tomorrow. The true answer is: it depends. We find that most cases settle within 7-10 months from date of incident; but the time frame in your case could be shorter or longer depending on: the fa...

— Thompson Law

Q: I was hit by a car while riding my bike. What do I need to do?

A: First, stay at the scene. If safe, assess the situation and call 9-1-1 to report the incident. Second, when help arrives, receive emergency medical attention. Get “checked out” even if you think you are okay—the trauma and shock of the collision can cause your body to block out pain and injury. T...

— Thompson Law

Q: I’m in the hospital or unable to travel. How do I meet with a lawyer?

A: Thompson Law is available 24/7 to provide free consultations and to sign up new clients. We can sign you up over the phone or we can send one of our experienced licensed investigators to meet you at the hospital or at your home if you prefer. Whether you live in Arlington, Ft. Worth, El Paso, McAlle...

— Thompson Law

Q: What is Uninsured Motorist (UM) Coverage?

A: Uninsured Motorist (UM) Coverage can help save the day if you are hit by an uninsured driver or if you are the victim in a hit-and-run collision. In short, UM coverage is an add-on coverage that drivers can add to their auto insurance policies that will protect them in the event that they are in an ...

— Thompson Law

Q: What damages can I recover?

A: If you are injured in an accident, the robust team of attorneys, paralegals and investigators at Thompson Law is ready to fight to help you get the money you deserve. Damages can include doctor and hospital bills, lost wages, property damage, and can include pain and suffering and even punitive dama...

— Thompson Law

Other Personal Injury in Dallas

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 1,968 retrieved reviews and 1,569 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Consumer intelligence release llb-consumer-intelligence-2026-08-12-r4, derived from llb-depth50-research-2026-08-11-r1, supplies immutable office and brand IDs, market context, evidence-strength tier, and published practice/city memberships.
  • Historical review aggregates calculated from the retrieved public-review history captured through Aug 2, 2026.
  • 4 captured pages from the firm's website support the displayed self-reported intake signals, languages, and practice-area mentions.
  • Aggregate business and review-analysis fields rendered from the same exported firm record used by the city rankings; reviewer identities and review text are not republished.

Freshness

  • Business profile last collected: 2026-04-02 12:34:45.
  • Review records last collected: 2026-08-02 20:35:13; derived metrics last analyzed: 2026-08-02 20:36:22.
  • 1,958 total Google reviews tracked; 1,968 reviews retrieved; 1,569 text reviews analyzed.
  • Consumer intelligence release published 2026-08-12; that is a derived-release date, not a new profile or review observation.
  • Review-history snapshot: Aug 2, 2026; retrieved coverage: 100% of the tracked-review total.
  • Methodology version: 2026.04.07. Build packaging timestamp: 2026-08-03 08:34:48 UTC; this is not a source-refresh date.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Historical comparison tiles appear only when retrieved review history reaches both full twelve-month windows and each window meets the rating-count threshold.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • A within-market percentile is a relative position inside the fixed market cohort. It is not a probability, national rank, or legal-performance grade.
  • A theme appears only when that office result passes the published minimum sample, confidence, and external precision gates; absence is not proof that the topic never appears.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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