1800 W Commerce St, San Antonio, TX 78207
Public profile and review data last refreshed Aug 12, 2026.
The Herrera Law Firm is a personal injury attorney in San Antonio, Texas with a 4.5-star rating across 69 tracked Google reviews. The current build retrieved 69 reviews for this profile and analyzed 50 text reviews. The firm has an owner reply on 8% of retrieved reviews, 76% of analyzed reviewers explicitly recommend it, and communication is mentioned in 24% of analyzed reviews. Its review pattern is fairly consistent based on a consistency index of 74.
The most common review themes are explicit recommendation (76%), professionalism (48%), and case results (28%). Reviews in the sample mention matters involving car accident and wrongful death. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.
Review verdict
These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.
The strongest recurring praise signals in the analyzed review sample are explicit recommendation (76%), professionalism (48%), and case results (28%). These percentages describe text labels in the captured sample, not independently verified service claims.
Law Leaderboard can confirm that this page represents a public Google Business listing for The Herrera Law Firm at 1800 W Commerce St, San Antonio, TX 78207. The listing has 69 tracked Google reviews and is marked as claimed on Google. This does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.
The Herrera Law Firm has a 4.5/5 public Google rating across 69 tracked reviews. Law Leaderboard retrieved 69 reviews and analyzed 50 review texts for this profile. In that sample, the firm has an owner reply on 8% of retrieved reviews, 76% of analyzed reviewers explicitly recommend it, and communication is mentioned in 24% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.
The recurring concern labels found in the analyzed negative-review sample are poor communication (14%) and unprofessional (14%). Percentages describe the relevant review sample and should be read with the rating distribution and coverage notes below.
Public review data shows an owner reply on 8% of the reviews retrieved for The Herrera Law Firm. This measures responses to public reviews, not communication with clients during a case. Communication appears in 24% of analyzed review texts.
Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.
| Metric | Value | What it means |
|---|---|---|
| Review Evidence Score | 61.7/100 | Minimum evidence; public-review evidence only. |
| Within-market score percentile | 3th percentile | Compared with the fixed San Antonio, TX cohort. |
| Tracked Google reviews | 69 | Public review count currently visible on the profile. |
| Reviews retrieved | 69 | Review records stored in the current build. |
| Text reviews analyzed | 50 | Review texts used for NLP-derived praise, complaint, and communication metrics. |
| Owner response rate | 8% | Share of retrieved reviews with an owner reply. |
| Explicit recommendation rate | 76% | Share of analyzed reviewers who explicitly recommend the firm. |
| Communication mentions | 24% | Share of analyzed reviews that mention communication. |
| Consistency index | 74 | Higher scores indicate a more consistently positive rating pattern. |
Identity-linked office intelligence
An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.
Evidence score
61.7/100
Score percentile
3th percentile
Rating percentile
3th percentile
Review-count percentile
6.1th percentile
Owner-reply percentile
Not scored
Minimum evidence from 50 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.
The nearest scored offices in the same fixed market by Review Evidence Score. Proximity is descriptive, not a recommendation.
The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.
No office-level theme result passed every current publication gate. This is not evidence that reviewers never mentioned these topics.
Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.
The Herrera Law Firm was founded in 1983 by attorney Frank Herrera, Jr. Our belief that one person could change the world has allowed us to successfully represent thousands of individuals involved in ...
The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.
Based on analysis of 50 text reviews in the current build.