Crosley Law is a personal injury attorney in San Antonio, Texas with a 5.0-star rating across 349 tracked Google reviews. The current build retrieved 349 reviews for this profile and analyzed 315 text reviews. The firm replies to 44% of public reviews, 71% of analyzed reviewers explicitly recommend it, and communication is mentioned in 24% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 98.1.
The most common review themes are explicit recommendation (71%), professionalism (34%), and communication (24%). Reviews in the sample mention matters involving car accident, truck accident, motorcycle, and medical malpractice. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.
What Our Data Shows
The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency,
praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.
Performance Metrics
Based on analysis of 315 text reviews in the current build.
Owner Response Rate
44%
replies to reviews
Explicit Recommendation Rate
71%
of analyzed reviewers
Communication Mentions
24%
of analyzed reviews
Professionalism Mentions
34%
of analyzed reviews
Results Mentions
18%
of analyzed reviews
Compassion Mentions
11%
of analyzed reviews
Average response time: 130.5 days
Rating Distribution
99% positive reviews 1% negative reviews Consistency index: 98.1
What Clients Praise
explicit recommendation 70.8% of reviews
professionalism 33.7% of reviews
communication 23.8% of reviews
case results 18.1% of reviews
compassion and care 11.1% of reviews
Common Concerns (from negative reviews)
Recent Reviews
Artessia House Local Guide
★★★★★
If someone I love gets hurt, I am not crowdsourcing legal advice. I am calling Tom Crosley.
Tom has built a personal injury team at Crosley Law that runs like a well-oiled machine.
Organized. Strategic. Prepared. The kind of firm that does not “wing it” and definitely does not play about their cli...
a month ago
Mr. Crosley took the time to personally meet with me, get to know me, and sincerely help me! Additionally, his office was a pleasure to deal with; Ms. Martinez made sure to keep me updated with scheduling and she personally reached out to me to make sure we were all on the same page. I had a fantast...
2 months ago
Marisa Schycker Local Guide
★★★★★
I was injured in a wreck, and trusted Crosley Law to defend my case, and I was not disappointed! My attorney attentively listened to everything I had to say and did an amazing job representing me in my case. Everyone who worked on my case was not only professional but also very kind. I recommend Cro...
2 months ago
Very rude receptionist, very argumentative and cut us off while we were trying to correct our email address on file multiple times just to say that’s what she originally repeated back to us when it wasn’t. We set an appt for tomorrow to speak with the attorneys, but that didn’t bode well for this fi...
2 months ago
Andrew is a hard working intake coordinator with exceptional attention to potential new clients. I highly recommend the Crosley law firm!
3 months ago