Crosley Law Reviews, Ratings & Analysis

3303 Oakwell Ct #200, San Antonio, TX 78218

5
349 Google reviews
Verified Profile

Crosley Law is a personal injury attorney in San Antonio, Texas with a 5.0-star rating across 349 tracked Google reviews. The current build retrieved 349 reviews for this profile and analyzed 315 text reviews. The firm replies to 44% of public reviews, 71% of analyzed reviewers explicitly recommend it, and communication is mentioned in 24% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 98.1.

The most common review themes are explicit recommendation (71%), professionalism (34%), and communication (24%). Reviews in the sample mention matters involving car accident, truck accident, motorcycle, and medical malpractice. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Tracked Google reviews349Public review count currently visible on the profile.
Reviews retrieved349Review records stored in the current build.
Text reviews analyzed315Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate44%Share of retrieved reviews with an owner reply.
Explicit recommendation rate71%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions24%Share of analyzed reviews that mention communication.
Consistency index98.1Higher scores indicate a more consistently positive rating pattern.

Case Types Mentioned in Reviews

car accidenttruck accidentmotorcyclemedical malpracticedog bite

Quick Stats

Reviews/Month
2.2
Avg Review Length
317 chars
Local Guide %
20%

Practice Areas

Law firmAttorneyLegal servicesMedical lawyerTrial attorney

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 315 text reviews in the current build.

Owner Response Rate
44%
replies to reviews
Explicit Recommendation Rate
71%
of analyzed reviewers
Communication Mentions
24%
of analyzed reviews
Professionalism Mentions
34%
of analyzed reviews
Results Mentions
18%
of analyzed reviews
Compassion Mentions
11%
of analyzed reviews
Average response time: 130.5 days

Rating Distribution

5 star
340 (97%)
4 star
6 (1.7%)
3 star
1 (<1%)
2 star
1 (<1%)
1 star
1 (<1%)
99% positive reviews 1% negative reviews Consistency index: 98.1

What Clients Praise

explicit recommendation 70.8% of reviews
professionalism 33.7% of reviews
communication 23.8% of reviews
case results 18.1% of reviews
compassion and care 11.1% of reviews

Common Concerns (from negative reviews)

unprofessional (100%)

Recent Reviews

Artessia House Local Guide

If someone I love gets hurt, I am not crowdsourcing legal advice. I am calling Tom Crosley. Tom has built a personal injury team at Crosley Law that runs like a well-oiled machine. Organized. Strategic. Prepared. The kind of firm that does not “wing it” and definitely does not play about their cli...

a month ago
Cj Augustine

Mr. Crosley took the time to personally meet with me, get to know me, and sincerely help me! Additionally, his office was a pleasure to deal with; Ms. Martinez made sure to keep me updated with scheduling and she personally reached out to me to make sure we were all on the same page. I had a fantast...

2 months ago
Marisa Schycker Local Guide

I was injured in a wreck, and trusted Crosley Law to defend my case, and I was not disappointed! My attorney attentively listened to everything I had to say and did an amazing job representing me in my case. Everyone who worked on my case was not only professional but also very kind. I recommend Cro...

2 months ago
Jenna Wilson

Very rude receptionist, very argumentative and cut us off while we were trying to correct our email address on file multiple times just to say that’s what she originally repeated back to us when it wasn’t. We set an appt for tomorrow to speak with the attorneys, but that didn’t bode well for this fi...

2 months ago
McCoy Patterson

Andrew is a hard working intake coordinator with exceptional attention to potential new clients. I highly recommend the Crosley law firm!

3 months ago

Other Personal Injury in San Antonio

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 349 retrieved reviews and 315 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Recent review excerpts and business details rendered from the same exported firm dataset used by the city rankings.

Freshness

  • Profile last scraped: 2026-04-02 13:28:15.
  • Profile last exported into the current build: 2026-04-02 13:28:15.
  • 349 total Google reviews tracked; 349 reviews retrieved; 315 text reviews analyzed.
  • Methodology version: 2026.04.07. Exported at: 2026-04-06 22:46:09 UTC.
  • Latest source timestamps in scope — profiles: 2026-04-02 13:28:15, reviews: 2026-04-06 17:01:55, analysis: 2026-04-06 17:04:27.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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