2211 Norfolk St Ste 803, Houston, TX 77098
Public profile and review data last refreshed Aug 2, 2026.
The Alfred Firm is a personal injury attorney in Houston, Texas with a 4.9-star rating across 367 tracked Google reviews. The current build retrieved 370 reviews for this profile and analyzed 284 text reviews. The firm has an owner reply on 74% of retrieved reviews, 39% of analyzed reviewers explicitly recommend it, and communication is mentioned in 11% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 96.1.
The most common review themes are explicit recommendation (39%), professionalism (36%), and communication (11%). Reviews in the sample mention matters involving car accident, truck accident, slip and fall, and medical malpractice. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.
Review verdict
These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.
The strongest recurring praise signals in the analyzed review sample are explicit recommendation (39%), professionalism (36%), and communication (11%). These percentages describe text labels in the captured sample, not independently verified service claims.
Law Leaderboard can confirm that this page represents a public Google Business listing for The Alfred Firm at 2211 Norfolk St Ste 803, Houston, TX 77098. The listing has 367 tracked Google reviews and is marked as claimed on Google. This does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.
The Alfred Firm has a 4.9/5 public Google rating across 367 tracked reviews. Law Leaderboard retrieved 370 reviews and analyzed 284 review texts for this profile. In that sample, the firm has an owner reply on 74% of retrieved reviews, 39% of analyzed reviewers explicitly recommend it, and communication is mentioned in 11% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.
The recurring concern labels found in the analyzed negative-review sample are slow process (17%). Percentages describe the relevant review sample and should be read with the rating distribution and coverage notes below.
Public review data shows an owner reply on 74% of the reviews retrieved for The Alfred Firm. This measures responses to public reviews, not communication with clients during a case. Communication appears in 11% of analyzed review texts.
Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.
| Metric | Value | What it means |
|---|---|---|
| Review Evidence Score | 68.8/100 | Strong evidence; public-review evidence only. |
| Within-market score percentile | 30.8th percentile | Compared with the fixed Houston, TX cohort. |
| Tracked Google reviews | 367 | Public review count currently visible on the profile. |
| Reviews retrieved | 370 | Review records stored in the current build. |
| Text reviews analyzed | 284 | Review texts used for NLP-derived praise, complaint, and communication metrics. |
| Owner response rate | 74% | Share of retrieved reviews with an owner reply. |
| Explicit recommendation rate | 39% | Share of analyzed reviewers who explicitly recommend the firm. |
| Communication mentions | 11% | Share of analyzed reviews that mention communication. |
| Consistency index | 96.1 | Higher scores indicate a more consistently positive rating pattern. |
Identity-linked office intelligence
An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.
Evidence score
68.8/100
Score percentile
30.8th percentile
Rating percentile
64.1th percentile
Review-count percentile
69.2th percentile
Owner-reply percentile
Not scored
Strong evidence from 284 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.
The nearest scored offices in the same fixed market by Review Evidence Score. Proximity is descriptive, not a recommendation.
The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.
1.8%
5 matches: 4 positive, 0 negative, 1 neutral. Precision in external QA: 82%.
1.4%
4 matches: 4 positive, 0 negative. Precision in external QA: 96%.
Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.
Historical review data
Public-review aggregates captured through Aug 2, 2026. These figures describe the retrieved history, not a live feed.
Retrieved history begins
May 8, 2021
Latest dated review
Jul 25, 2026
Retrieved coverage
100%
367 retrieved of 367 tracked
Recent 12-month reviews
293
Average rating: 4.93/5
The retrieved history does not yet meet the full-window coverage and rating-count gate for a fair twelve-month comparison.
Replies to 1–3-star reviews
0%
0 replies across 8 retrieved low-star reviews
Replies to 4–5-star reviews
60%
216 replies across 359 retrieved high-star reviews
Comparison gates prevent thin or incomplete review history from being presented as a trend. Review text and reviewer identities are not published in these aggregates.
The Alfred Firm is a premier, results-driven law firm located in Houston, Texas, focusing on personal injury, catastrophic injury, and wrongful death. Founding attorney Byron C. Alfred is a Board Cert...
The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.
Based on analysis of 284 text reviews in the current build.