2211 Norfolk St Suite 803, Houston, TX 77098
The Alfred Firm is a personal injury attorney in Houston, Texas with a 4.9-star rating across 358 tracked Google reviews. The current build retrieved 358 reviews for this profile and analyzed 273 text reviews. The firm replies to 73% of public reviews, 38% of analyzed reviewers explicitly recommend it, and communication is mentioned in 11% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 96.7.
The most common review themes are explicit recommendation (38%), professionalism (36%), and communication (11%). Reviews in the sample mention matters involving car accident, truck accident, slip and fall, and medical malpractice. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.
Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.
| Metric | Value | What it means |
|---|---|---|
| Tracked Google reviews | 358 | Public review count currently visible on the profile. |
| Reviews retrieved | 358 | Review records stored in the current build. |
| Text reviews analyzed | 273 | Review texts used for NLP-derived praise, complaint, and communication metrics. |
| Owner response rate | 73% | Share of retrieved reviews with an owner reply. |
| Explicit recommendation rate | 38% | Share of analyzed reviewers who explicitly recommend the firm. |
| Communication mentions | 11% | Share of analyzed reviews that mention communication. |
| Consistency index | 96.7 | Higher scores indicate a more consistently positive rating pattern. |
The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.
Based on analysis of 273 text reviews in the current build.
I have tried calling back 5 times sent 4 urgent messages to lawyer and can’t get a response or can’t even get a lawyer on the phone from this law firm. Kari’s Menton tells client that she will call back by the end of day by 5 and two weeks later still no response on due to my conditions having to...
Jennifer was amazing and I truly enjoy working with this firm.
Jenifer was very helpful and I can say for a fact i highly recommended this firm.
Curtis Bickers is a board certified attorney who acts with professionalism and compassion. He is highly ethical and has received high praise for his pro-bono work. I would recommend The Alfred Firm to anyone that wants honest and outstanding representation.
Amanda has been absolutely amazing! She’s my main point of contact and has handled all of my needs with incredible care and professionalism. I truly couldn’t have asked for better service. Every request I’ve had, she’s taken care of promptly and thoroughly. She consistently goes above and beyond — a...