4807 Spicewood Springs Rd Bldg. 2, STE 100, Austin, TX 78759
Public profile and review data last refreshed Aug 2, 2026.
Sandoval & James Car Accident & Personal Injury Lawyers Austin is a personal injury attorney in Austin, Texas with a 4.9-star rating across 2,708 tracked Google reviews. The current build retrieved 2,683 reviews for this profile and analyzed 2,467 text reviews. The firm has an owner reply on 0% of retrieved reviews, 63% of analyzed reviewers explicitly recommend it, and communication is mentioned in 13% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 94.4.
The most common review themes are explicit recommendation (63%), professionalism (20%), and case results (15%). Reviews in the sample mention matters involving car accident, truck accident, motorcycle, and medical malpractice. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.
Review verdict
These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.
The strongest recurring praise signals in the analyzed review sample are explicit recommendation (63%), professionalism (20%), and case results (15%). These percentages describe text labels in the captured sample, not independently verified service claims.
Law Leaderboard can confirm that this page represents a public Google Business listing for Sandoval & James Car Accident & Personal Injury Lawyers Austin at 4807 Spicewood Springs Rd Bldg. 2, STE 100, Austin, TX 78759. The listing has 2,708 tracked Google reviews and is marked as claimed on Google. This does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.
Sandoval & James Car Accident & Personal Injury Lawyers Austin has a 4.9/5 public Google rating across 2,708 tracked reviews. Law Leaderboard retrieved 2,683 reviews and analyzed 2,467 review texts for this profile. In that sample, the firm has an owner reply on 0% of retrieved reviews, 63% of analyzed reviewers explicitly recommend it, and communication is mentioned in 13% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.
The recurring concern labels found in the analyzed negative-review sample are unprofessional (15%), poor communication (3%), and slow process (2%). Percentages describe the relevant review sample and should be read with the rating distribution and coverage notes below.
Public review data shows an owner reply on 0% of the reviews retrieved for Sandoval & James Car Accident & Personal Injury Lawyers Austin. This measures responses to public reviews, not communication with clients during a case. Communication appears in 13% of analyzed review texts.
Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.
| Metric | Value | What it means |
|---|---|---|
| Review Evidence Score | 68.6/100 | Extensive evidence; public-review evidence only. |
| Within-market score percentile | 32th percentile | Compared with the fixed Austin, TX cohort. |
| Tracked Google reviews | 2,708 | Public review count currently visible on the profile. |
| Reviews retrieved | 2,683 | Review records stored in the current build. |
| Text reviews analyzed | 2,467 | Review texts used for NLP-derived praise, complaint, and communication metrics. |
| Owner response rate | 0% | Share of retrieved reviews with an owner reply. |
| Explicit recommendation rate | 63% | Share of analyzed reviewers who explicitly recommend the firm. |
| Communication mentions | 13% | Share of analyzed reviews that mention communication. |
| Consistency index | 94.4 | Higher scores indicate a more consistently positive rating pattern. |
Identity-linked office intelligence
An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.
Evidence score
68.6/100
Score percentile
32th percentile
Rating percentile
56th percentile
Review-count percentile
100th percentile
Owner-reply percentile
Not scored
Extensive evidence from 2,467 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.
The nearest scored offices in the same fixed market by Review Evidence Score. Proximity is descriptive, not a recommendation.
The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.
4.5%
112 matches: 109 positive, 3 negative. Precision in external QA: 96%.
3.2%
79 matches: 61 positive, 0 negative, 18 neutral. Precision in external QA: 82%.
1.1%
27 matches: 24 positive, 3 negative. Precision in external QA: 95%.
Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.
Historical review data
Public-review aggregates captured through Apr 6, 2026. These figures describe the retrieved history, not a live feed.
Retrieved history begins
Aug 2, 2017
Latest dated review
Apr 3, 2026
Retrieved coverage
99%
2,683 retrieved of 2,708 tracked
Recent 12-month reviews
648
Average rating: 4.96/5
Average rating
+0.09 stars
4.96/5 in the recent period vs. 4.87/5 in the prior period
Review activity
+172 reviews
648 recent reviews vs. 476 in the prior period
Replies to 1–3-star reviews
3%
2 replies across 69 retrieved low-star reviews
Replies to 4–5-star reviews
0%
9 replies across 2,614 retrieved high-star reviews
Comparison gates prevent thin or incomplete review history from being presented as a trend. Review text and reviewer identities are not published in these aggregates.
Sandoval & James Car Accident & Personal Injury Lawyers in Austin, TX provide legal representation for injury victims across Texas. Car accidents; motorcycle accidents; bicycle, pedestrian, distracted...
Details are shown only when captured from qualifying pages on the firm’s own website; they are self-reported website statements captured at a point in time and are not independent verification of service quality, attorney licensing, or suitability for a specific case.
The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.
Based on analysis of 2,467 text reviews in the current build.
Q: Which days of the week are the offices open?
A: We are open seven days a week.
— Sandoval & James Car Accident & Personal Injury Lawyers Austin