Phoenix Car Accident Lawyer Matt Hartley is a personal injury attorney in Phoenix, Arizona with a 5.0-star rating across 210 tracked Google reviews. The current build retrieved 210 reviews for this profile and analyzed 122 text reviews. The firm has an owner reply on 93% of retrieved reviews, 11% of analyzed reviewers explicitly recommend it, and communication is mentioned in 17% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 97.5.
The most common review themes are case results (21%), professionalism (20%), and communication (17%). Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.
What Our Data Shows
The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency,
praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.
Performance Metrics
Based on analysis of 122 text reviews in the current build.
Owner Response Rate
93%
replies to reviews
Explicit Recommendation Rate
11%
of analyzed reviewers
Communication Mentions
17%
of analyzed reviews
Professionalism Mentions
20%
of analyzed reviews
Results Mentions
21%
of analyzed reviews
Compassion Mentions
80%
of analyzed reviews
Average response time: 30.4 days
Rating Distribution
99% positive reviews 1% negative reviews Consistency index: 97.5
What Clients Praise
case results 20.5% of reviews
professionalism 19.7% of reviews
communication 17.2% of reviews
explicit recommendation 10.7% of reviews