Phoenix Car Accident Lawyer Matt Hartley Reviews, Ratings & Complaints

200 E Van Buren St Fl 3, Phoenix, AZ 85004

Public profile and review data last refreshed Aug 12, 2026.

5
210 Google reviews
Claimed Google Business Profile

Phoenix Car Accident Lawyer Matt Hartley is a personal injury attorney in Phoenix, Arizona with a 5.0-star rating across 210 tracked Google reviews. The current build retrieved 210 reviews for this profile and analyzed 122 text reviews. The firm has an owner reply on 93% of retrieved reviews, 11% of analyzed reviewers explicitly recommend it, and communication is mentioned in 17% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 97.5.

The most common review themes are case results (21%), professionalism (20%), and communication (17%). Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Review verdict

Phoenix Car Accident Lawyer Matt Hartley Review Summary and Due-Diligence Questions

These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.

What clients praise

The strongest recurring praise signals in the analyzed review sample are case results (21%), professionalism (20%), and communication (17%). These percentages describe text labels in the captured sample, not independently verified service claims.

Is Phoenix Car Accident Lawyer Matt Hartley legitimate?

Law Leaderboard can confirm that this page represents a public Google Business listing for Phoenix Car Accident Lawyer Matt Hartley at 200 E Van Buren St Fl 3, Phoenix, AZ 85004. The listing has 210 tracked Google reviews and is marked as claimed on Google. This does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.

Is Phoenix Car Accident Lawyer Matt Hartley a good law firm?

Phoenix Car Accident Lawyer Matt Hartley has a 5.0/5 public Google rating across 210 tracked reviews. Law Leaderboard retrieved 210 reviews and analyzed 122 review texts for this profile. In that sample, the firm has an owner reply on 93% of retrieved reviews, 11% of analyzed reviewers explicitly recommend it, and communication is mentioned in 17% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.

What do Phoenix Car Accident Lawyer Matt Hartley reviews complain about?

The current analyzed sample does not contain a recurring complaint category for Phoenix Car Accident Lawyer Matt Hartley. That does not prove that no client has complained; review coverage is incomplete and changes over time.

Does Phoenix Car Accident Lawyer Matt Hartley respond to reviews?

Public review data shows an owner reply on 93% of the reviews retrieved for Phoenix Car Accident Lawyer Matt Hartley. This measures responses to public reviews, not communication with clients during a case. Communication appears in 17% of analyzed review texts.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Review Evidence Score70.2/100Moderate evidence; public-review evidence only.
Within-market score percentile50th percentileCompared with the fixed Phoenix, AZ cohort.
Tracked Google reviews210Public review count currently visible on the profile.
Reviews retrieved210Review records stored in the current build.
Text reviews analyzed122Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate93%Share of retrieved reviews with an owner reply.
Explicit recommendation rate11%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions17%Share of analyzed reviews that mention communication.
Consistency index97.5Higher scores indicate a more consistently positive rating pattern.

Identity-linked office intelligence

Where This Office Sits in Phoenix, AZ

An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.

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Evidence score

70.2/100

Score percentile

50th percentile

Rating percentile

100th percentile

Review-count percentile

44.1th percentile

Owner-reply percentile

Not scored

Evidence strength and entity relationship

Moderate evidence from 122 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.

Law Leaderboard office ID
llb-office-c807b0cbc272752b
Law Leaderboard brand ID
llb-brand-8978e5d536b9c7af
Brand relationship
Phoenix Car Accident Lawyer Matt Hartley

QA-published themes for this office

The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.

No office-level theme result passed every current publication gate. This is not evidence that reviewers never mentioned these topics.

Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.

Quick Stats

Reviews/Month
4.8
Avg Review Length
103 chars
Local Guide %
32%

Practice Areas

Law firmAttorneyLegal servicesMedical lawyerTrial attorney

About

Matt Hartley is one of the most successful Phoenix personal injury attorneys in Arizona having represented over 40,000 clients involving more than $1 Billion. Matt is relentless in pursuing justice, w...

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 122 text reviews in the current build.

Owner Response Rate
93%
replies to reviews
Explicit Recommendation Rate
11%
of analyzed reviewers
Communication Mentions
17%
of analyzed reviews
Professionalism Mentions
20%
of analyzed reviews
Results Mentions
21%
of analyzed reviews
Compassion Mentions
80%
of analyzed reviews
Average response time: 30.4 days

Rating Distribution

5 star
208 (99%)
4 star
1 (<1%)
3 star
0 (0%)
2 star
0 (0%)
1 star
1 (<1%)
99% positive reviews 1% negative reviews Consistency index: 97.5

What Clients Praise

case results 20.5% of reviews
professionalism 19.7% of reviews
communication 17.2% of reviews
speed 17.2% of reviews
explicit recommendation 10.7% of reviews

Other Personal Injury in Phoenix

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 210 retrieved reviews and 122 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Consumer intelligence release llb-consumer-intelligence-2026-08-12-r4, derived from llb-depth50-research-2026-08-11-r1, supplies immutable office and brand IDs, market context, evidence-strength tier, and published practice/city memberships.
  • Aggregate business and review-analysis fields rendered from the same exported firm record used by the city rankings; reviewer identities and review text are not republished.

Freshness

  • Business profile last collected: 2026-08-09 23:44:35Z.
  • Review records last collected: 2026-08-11 20:30:11Z; derived metrics last analyzed: 2026-08-12 08:09:56.
  • 210 total Google reviews tracked; 210 reviews retrieved; 122 text reviews analyzed.
  • Consumer intelligence release published 2026-08-12; that is a derived-release date, not a new profile or review observation.
  • Methodology version: review-evidence-v1.0.0. Build packaging timestamp: 2026-08-12 00:00:00Z; this is not a source-refresh date.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Historical comparison tiles appear only when retrieved review history reaches both full twelve-month windows and each window meets the rating-count threshold.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • A within-market percentile is a relative position inside the fixed market cohort. It is not a probability, national rank, or legal-performance grade.
  • A theme appears only when that office result passes the published minimum sample, confidence, and external precision gates; absence is not proof that the topic never appears.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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