Phillips Law Firm is a personal injury attorney in Seattle, Washington with a 4.6-star rating across 101 tracked Google reviews. The current build retrieved 101 reviews for this profile and analyzed 79 text reviews. The firm has an owner reply on 79% of retrieved reviews, 18% of analyzed reviewers explicitly recommend it, and communication is mentioned in 6% of analyzed reviews. Its review pattern is fairly consistent based on a consistency index of 75.9.
The most common review themes are professionalism (28%), explicit recommendation (18%), and case results (14%). Reviews in the sample mention matters involving medical malpractice. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.
What Our Data Shows
The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency,
praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.
Performance Metrics
Based on analysis of 79 text reviews in the current build.
Owner Response Rate
79%
replies to reviews
Explicit Recommendation Rate
18%
of analyzed reviewers
Communication Mentions
6%
of analyzed reviews
Professionalism Mentions
28%
of analyzed reviews
Results Mentions
14%
of analyzed reviews
Compassion Mentions
6%
of analyzed reviews
Average response time: 78.4 days
Rating Distribution
87% positive reviews 11% negative reviews Consistency index: 75.9
What Clients Praise
professionalism 27.8% of reviews
explicit recommendation 17.7% of reviews
case results 13.9% of reviews
communication 6.3% of reviews
compassion and care 6.3% of reviews
Common Concerns (from negative reviews)
● poor communication (10%)