Phillips Law Firm Reviews, Ratings & Complaints

1420 5th Ave #2200, Seattle, WA 98101

Public profile and review data last refreshed Aug 12, 2026.

4.6
101 Google reviews
Claimed Google Business Profile

Phillips Law Firm is a personal injury attorney in Seattle, Washington with a 4.6-star rating across 101 tracked Google reviews. The current build retrieved 101 reviews for this profile and analyzed 79 text reviews. The firm has an owner reply on 79% of retrieved reviews, 18% of analyzed reviewers explicitly recommend it, and communication is mentioned in 6% of analyzed reviews. Its review pattern is fairly consistent based on a consistency index of 75.9.

The most common review themes are professionalism (28%), explicit recommendation (18%), and case results (14%). Reviews in the sample mention matters involving medical malpractice. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Review verdict

Phillips Law Firm Review Summary and Due-Diligence Questions

These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.

What clients praise

The strongest recurring praise signals in the analyzed review sample are professionalism (28%), explicit recommendation (18%), and case results (14%). These percentages describe text labels in the captured sample, not independently verified service claims.

Is Phillips Law Firm legitimate?

Law Leaderboard can confirm that this page represents a public Google Business listing for Phillips Law Firm at 1420 5th Ave #2200, Seattle, WA 98101. The listing has 101 tracked Google reviews and is marked as claimed on Google. This does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.

Is Phillips Law Firm a good law firm?

Phillips Law Firm has a 4.6/5 public Google rating across 101 tracked reviews. Law Leaderboard retrieved 101 reviews and analyzed 79 review texts for this profile. In that sample, the firm has an owner reply on 79% of retrieved reviews, 18% of analyzed reviewers explicitly recommend it, and communication is mentioned in 6% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.

What do Phillips Law Firm reviews complain about?

The recurring concern labels found in the analyzed negative-review sample are poor communication (10%). Percentages describe the relevant review sample and should be read with the rating distribution and coverage notes below.

Does Phillips Law Firm respond to reviews?

Public review data shows an owner reply on 79% of the reviews retrieved for Phillips Law Firm. This measures responses to public reviews, not communication with clients during a case. Communication appears in 6% of analyzed review texts.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Review Evidence Score55.6/100Minimum evidence; public-review evidence only.
Within-market score percentile7.7th percentileCompared with the fixed Seattle, WA cohort.
Tracked Google reviews101Public review count currently visible on the profile.
Reviews retrieved101Review records stored in the current build.
Text reviews analyzed79Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate79%Share of retrieved reviews with an owner reply.
Explicit recommendation rate18%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions6%Share of analyzed reviews that mention communication.
Consistency index75.9Higher scores indicate a more consistently positive rating pattern.

Identity-linked office intelligence

Where This Office Sits in Seattle, WA

An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.

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Evidence score

55.6/100

Score percentile

7.7th percentile

Rating percentile

7.7th percentile

Review-count percentile

30.8th percentile

Owner-reply percentile

Not scored

Evidence strength and entity relationship

Minimum evidence from 79 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.

Law Leaderboard office ID
llb-office-b49aecbf38d2141b
Law Leaderboard brand ID
llb-brand-db52cc58a21aa7fc
Brand relationship
Phillips Law Firm

QA-published themes for this office

The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.

No office-level theme result passed every current publication gate. This is not evidence that reviewers never mentioned these topics.

Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.

Case Types Mentioned in Reviews

medical malpractice

Quick Stats

Reviews/Month
1.6
Avg Review Length
198 chars
Local Guide %
20%

About

At Phillips Law Firm, we’ve seen too many people be taken advantage of by insurance companies and large corporations. It’s not fair, and our mission is to provide access to justice for those who need ...

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 79 text reviews in the current build.

Owner Response Rate
79%
replies to reviews
Explicit Recommendation Rate
18%
of analyzed reviewers
Communication Mentions
6%
of analyzed reviews
Professionalism Mentions
28%
of analyzed reviews
Results Mentions
14%
of analyzed reviews
Compassion Mentions
6%
of analyzed reviews
Average response time: 78.4 days

Rating Distribution

5 star
90 (89%)
4 star
1 (<1%)
3 star
1 (<1%)
2 star
1 (<1%)
1 star
8 (7.9%)
87% positive reviews 11% negative reviews Consistency index: 75.9

What Clients Praise

professionalism 27.8% of reviews
explicit recommendation 17.7% of reviews
case results 13.9% of reviews
communication 6.3% of reviews
compassion and care 6.3% of reviews

Common Concerns (from negative reviews)

poor communication (10%)

Other Personal Injury in Seattle

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 101 retrieved reviews and 79 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Consumer intelligence release llb-consumer-intelligence-2026-08-12-r4, derived from llb-depth50-research-2026-08-11-r1, supplies immutable office and brand IDs, market context, evidence-strength tier, and published practice/city memberships.
  • Aggregate business and review-analysis fields rendered from the same exported firm record used by the city rankings; reviewer identities and review text are not republished.

Freshness

  • Business profile last collected: 2026-08-09 23:44:33Z.
  • Review records last collected: 2026-08-11 20:30:09Z; derived metrics last analyzed: 2026-08-12 08:09:59.
  • 101 total Google reviews tracked; 101 reviews retrieved; 79 text reviews analyzed.
  • Consumer intelligence release published 2026-08-12; that is a derived-release date, not a new profile or review observation.
  • Methodology version: review-evidence-v1.0.0. Build packaging timestamp: 2026-08-12 00:00:00Z; this is not a source-refresh date.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Historical comparison tiles appear only when retrieved review history reaches both full twelve-month windows and each window meets the rating-count threshold.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • A within-market percentile is a relative position inside the fixed market cohort. It is not a probability, national rank, or legal-performance grade.
  • A theme appears only when that office result passes the published minimum sample, confidence, and external precision gates; absence is not proof that the topic never appears.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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