600 Stewart St Ste 400, Seattle, WA 98101
Review evidence score
Compares public-review evidence only. Not a measure of legal ability or outcomes.
Craig Swapp & Associates is a personal injury attorney in Seattle, Washington with a 4.9-star rating across 266 tracked Google reviews. The current build retrieved 266 reviews for this profile and analyzed 221 text reviews. The firm has an owner reply on 96% of retrieved reviews, 40% of analyzed reviewers explicitly recommend it, and communication is mentioned in 16% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 97.3.
The most common review themes are explicit recommendation (40%), professionalism (17%), and communication (16%). Reviews in the sample mention matters involving car accident and medical malpractice. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.
Review verdict
These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.
Craig Swapp & Associates reviews most often praise explicit recommendation (40%), professionalism (17%), and communication (16%) in the analyzed sample. These percentages describe text labels in the captured sample, not independently verified service claims.
Craig Swapp & Associates is listed on Google as a public business profile at 600 Stewart St Ste 400, Seattle, WA 98101, with 266 tracked Google reviews, and the listing is marked as claimed on Google. A public listing does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.
Craig Swapp & Associates has a 4.9/5 public Google rating across 266 tracked reviews. Law Leaderboard retrieved 266 reviews and analyzed 221 review texts for this profile. In that sample, the firm has an owner reply on 96% of retrieved reviews, 40% of analyzed reviewers explicitly recommend it, and communication is mentioned in 16% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.
Craig Swapp & Associates reviews show no recurring complaint category in the current analyzed sample. That does not prove that no client has complained; review coverage is incomplete and changes over time.
Craig Swapp & Associates has replied to 96% of the reviews retrieved for this profile, according to public review data. This measures responses to public reviews, not communication with clients during a case. Communication appears in 16% of analyzed review texts.
Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.
| Metric | Value | What it means |
|---|---|---|
| Review Evidence Score | 72.5/100 | Moderate evidence; public-review evidence only. |
| Within-market score percentile | 57.7th percentile | Compared with the fixed Seattle, WA cohort. |
| Tracked Google reviews | 266 | Public review count currently visible on the profile. |
| Reviews retrieved | 266 | Review records stored in the current build. |
| Text reviews analyzed | 221 | Review texts used for NLP-derived praise, complaint, and communication metrics. |
| Owner response rate | 96% | Share of retrieved reviews with an owner reply. |
| Explicit recommendation rate | 40% | Share of analyzed reviewers who explicitly recommend the firm. |
| Communication mentions | 16% | Share of analyzed reviews that mention communication. |
| Professionalism mentions | 17% | Share of analyzed reviews that mention professionalism. |
| Case-results mentions | 15% | Share of analyzed reviews that mention case results. |
| Compassion mentions | 7% | Share of analyzed reviews that mention compassion or care. |
| Consistency index | 97.3 | Higher scores indicate a more consistently positive rating pattern. |
| Average owner response time | 101 days | Mean delay between a public review and the owner reply. |
Identity-linked office intelligence
An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.
Evidence score
72.5/100
Score percentile
57.7th percentile
Rating percentile
65.4th percentile
Review-count percentile
73.1th percentile
Owner-reply percentile
Not scored
Moderate evidence from 221 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.
The nearest scored offices in the same fixed market by Review Evidence Score. Proximity is descriptive, not a recommendation.
The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.
No office-level theme result passed every current publication gate. This is not evidence that reviewers never mentioned these topics.
Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.
One Call, That's All - The knowledgeable personal injury attorneys at Craig Swapp & Associates help victims in Seattle, WA get every dollar they deserve when they've been injured in an accident or fro...
The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.
Provenance