Craig Swapp & Associates Reviews, Ratings & Complaints

600 Stewart St Ste 400, Seattle, WA 98101

Public profile and review data last refreshed Aug 12, 2026.

4.9
266 Google reviews
Claimed Google Business Profile

Craig Swapp & Associates is a personal injury attorney in Seattle, Washington with a 4.9-star rating across 266 tracked Google reviews. The current build retrieved 266 reviews for this profile and analyzed 221 text reviews. The firm has an owner reply on 96% of retrieved reviews, 40% of analyzed reviewers explicitly recommend it, and communication is mentioned in 16% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 97.3.

The most common review themes are explicit recommendation (40%), professionalism (17%), and communication (16%). Reviews in the sample mention matters involving car accident and medical malpractice. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Review verdict

Craig Swapp & Associates Review Summary and Due-Diligence Questions

These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.

What clients praise

The strongest recurring praise signals in the analyzed review sample are explicit recommendation (40%), professionalism (17%), and communication (16%). These percentages describe text labels in the captured sample, not independently verified service claims.

Is Craig Swapp & Associates legitimate?

Law Leaderboard can confirm that this page represents a public Google Business listing for Craig Swapp & Associates at 600 Stewart St Ste 400, Seattle, WA 98101. The listing has 266 tracked Google reviews and is marked as claimed on Google. This does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.

Is Craig Swapp & Associates a good law firm?

Craig Swapp & Associates has a 4.9/5 public Google rating across 266 tracked reviews. Law Leaderboard retrieved 266 reviews and analyzed 221 review texts for this profile. In that sample, the firm has an owner reply on 96% of retrieved reviews, 40% of analyzed reviewers explicitly recommend it, and communication is mentioned in 16% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.

What do Craig Swapp & Associates reviews complain about?

The current analyzed sample does not contain a recurring complaint category for Craig Swapp & Associates. That does not prove that no client has complained; review coverage is incomplete and changes over time.

Does Craig Swapp & Associates respond to reviews?

Public review data shows an owner reply on 96% of the reviews retrieved for Craig Swapp & Associates. This measures responses to public reviews, not communication with clients during a case. Communication appears in 16% of analyzed review texts.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Review Evidence Score72.5/100Moderate evidence; public-review evidence only.
Within-market score percentile57.7th percentileCompared with the fixed Seattle, WA cohort.
Tracked Google reviews266Public review count currently visible on the profile.
Reviews retrieved266Review records stored in the current build.
Text reviews analyzed221Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate96%Share of retrieved reviews with an owner reply.
Explicit recommendation rate40%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions16%Share of analyzed reviews that mention communication.
Consistency index97.3Higher scores indicate a more consistently positive rating pattern.

Identity-linked office intelligence

Where This Office Sits in Seattle, WA

An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.

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Evidence score

72.5/100

Score percentile

57.7th percentile

Rating percentile

65.4th percentile

Review-count percentile

73.1th percentile

Owner-reply percentile

Not scored

Evidence strength and entity relationship

Moderate evidence from 221 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.

Law Leaderboard office ID
llb-office-e153dc6cd9ac5429
Law Leaderboard brand ID
llb-brand-e0e492e8337555f3
Brand relationship
Craig Swapp & Associates

QA-published themes for this office

The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.

No office-level theme result passed every current publication gate. This is not evidence that reviewers never mentioned these topics.

Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.

Case Types Mentioned in Reviews

car accidentmedical malpractice

Quick Stats

Reviews/Month
5.8
Avg Review Length
211 chars
Local Guide %
17%

Practice Areas

Law firmAttorneyTrial attorney

About

One Call, That's All - The knowledgeable personal injury attorneys at Craig Swapp & Associates help victims in Seattle, WA get every dollar they deserve when they've been injured in an accident or fro...

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 221 text reviews in the current build.

Owner Response Rate
96%
replies to reviews
Explicit Recommendation Rate
40%
of analyzed reviewers
Communication Mentions
16%
of analyzed reviews
Professionalism Mentions
17%
of analyzed reviews
Results Mentions
15%
of analyzed reviews
Compassion Mentions
7%
of analyzed reviews
Average response time: 101 days

Rating Distribution

5 star
259 (97%)
4 star
4 (1.5%)
3 star
1 (<1%)
2 star
0 (0%)
1 star
2 (<1%)
99% positive reviews 1% negative reviews Consistency index: 97.3

What Clients Praise

explicit recommendation 39.8% of reviews
professionalism 17.2% of reviews
communication 15.8% of reviews
case results 15.4% of reviews
speed 9.5% of reviews

Other Personal Injury in Seattle

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 266 retrieved reviews and 221 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Consumer intelligence release llb-consumer-intelligence-2026-08-12-r4, derived from llb-depth50-research-2026-08-11-r1, supplies immutable office and brand IDs, market context, evidence-strength tier, and published practice/city memberships.
  • Aggregate business and review-analysis fields rendered from the same exported firm record used by the city rankings; reviewer identities and review text are not republished.

Freshness

  • Business profile last collected: 2026-08-09 23:44:32Z.
  • Review records last collected: 2026-08-11 20:30:08Z; derived metrics last analyzed: 2026-08-12 08:09:58.
  • 266 total Google reviews tracked; 266 reviews retrieved; 221 text reviews analyzed.
  • Consumer intelligence release published 2026-08-12; that is a derived-release date, not a new profile or review observation.
  • Methodology version: review-evidence-v1.0.0. Build packaging timestamp: 2026-08-12 00:00:00Z; this is not a source-refresh date.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Historical comparison tiles appear only when retrieved review history reaches both full twelve-month windows and each window meets the rating-count threshold.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • A within-market percentile is a relative position inside the fixed market cohort. It is not a probability, national rank, or legal-performance grade.
  • A theme appears only when that office result passes the published minimum sample, confidence, and external precision gates; absence is not proof that the topic never appears.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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