Claimed Google Business Profile Data refreshed Aug 12, 2026

Phillips, Hunt & Walker Reviews, Ratings & Complaints

660 Park St, Jacksonville, FL 32204

5 · 84 Google reviews

Review evidence score

LAW LEADERBOARD · REVIEW EVIDENCE SCORE · FIXED COHORT · 66.5 / 100
Within-market percentile
21.4th percentile
Evidence depth
Minimum evidence

Compares public-review evidence only. Not a measure of legal ability or outcomes.

Phillips, Hunt & Walker is a personal injury attorney in Jacksonville, Florida with a 5.0-star rating across 84 tracked Google reviews. The current build retrieved 84 reviews for this profile and analyzed 77 text reviews. The firm has an owner reply on 9% of retrieved reviews, 57% of analyzed reviewers explicitly recommend it, and communication is mentioned in 4% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 97.4.

The most common review themes are explicit recommendation (57%), case results (25%), and professionalism (23%). Reviews in the sample mention matters involving car accident, medical malpractice, and wrongful death. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Review verdict

Phillips, Hunt & Walker review summary, answered from data.

These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.

What clients praise

Phillips, Hunt & Walker reviews most often praise explicit recommendation (57%), case results (25%), and professionalism (23%) in the analyzed sample. These percentages describe text labels in the captured sample, not independently verified service claims.

Is Phillips, Hunt & Walker legitimate?

Phillips, Hunt & Walker is listed on Google as a public business profile at 660 Park St, Jacksonville, FL 32204, with 84 tracked Google reviews, and the listing is marked as claimed on Google. A public listing does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.

Is Phillips, Hunt & Walker a good law firm?

Phillips, Hunt & Walker has a 5.0/5 public Google rating across 84 tracked reviews. Law Leaderboard retrieved 84 reviews and analyzed 77 review texts for this profile. In that sample, the firm has an owner reply on 9% of retrieved reviews, 57% of analyzed reviewers explicitly recommend it, and communication is mentioned in 4% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.

What do Phillips, Hunt & Walker reviews complain about?

Phillips, Hunt & Walker reviews show no recurring complaint category in the current analyzed sample. That does not prove that no client has complained; review coverage is incomplete and changes over time.

Does Phillips, Hunt & Walker respond to reviews?

Phillips, Hunt & Walker has replied to 9% of the reviews retrieved for this profile, according to public review data. This measures responses to public reviews, not communication with clients during a case. Communication appears in 4% of analyzed review texts.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Review Evidence Score66.5/100Minimum evidence; public-review evidence only.
Within-market score percentile21.4th percentileCompared with the fixed Jacksonville, FL cohort.
Tracked Google reviews84Public review count currently visible on the profile.
Reviews retrieved84Review records stored in the current build.
Text reviews analyzed77Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate9%Share of retrieved reviews with an owner reply.
Explicit recommendation rate57%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions4%Share of analyzed reviews that mention communication.
Professionalism mentions23%Share of analyzed reviews that mention professionalism.
Case-results mentions25%Share of analyzed reviews that mention case results.
Compassion mentions7%Share of analyzed reviews that mention compassion or care.
Consistency index97.4Higher scores indicate a more consistently positive rating pattern.
Average owner response time152.1 daysMean delay between a public review and the owner reply.

Identity-linked office intelligence

Where This Office Sits in Jacksonville, FL

An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.

Compare offices side by side →

Evidence score

66.5/100

Score percentile

21.4th percentile

Rating percentile

100th percentile

Review-count percentile

10.7th percentile

Owner-reply percentile

Not scored

Evidence strength and entity relationship

Minimum evidence from 77 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.

Law Leaderboard office ID
llb-office-e82419a13aaa783d
Law Leaderboard brand ID
llb-brand-a6a41c55fbbc59cd
Brand relationship
Phillips, Hunt & Walker

QA-published themes for this office

The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.

No office-level theme result passed every current publication gate. This is not evidence that reviewers never mentioned these topics.

Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.

Case Types Mentioned in Reviews

car accidentmedical malpracticewrongful death

Quick Stats

Reviews/Month
0.4
Avg Review Length
336 chars
Local Guide %
35%

Practice Areas

Civil law attorneyCriminal justice attorneyFamily law attorneyLaw firmLegal servicesMedical lawyer

About

Phillips, Hunt & Walker is a compassion-driven law firm headquartered in Jacksonville, Florida, serving clients in Florida, New York, Georgia, Alabama, Texas, Oklahoma, Illinois, and Washington, D.C. ...

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.

Rating Distribution

5 star
83 (99%)
4 star
0 (0%)
3 star
0 (0%)
2 star
0 (0%)
1 star
1 (1.2%)
99% positive reviews 1% negative reviews Consistency index: 97.4

What Clients Praise

explicit recommendation 57.1% of reviews
case results 24.7% of reviews
professionalism 23.4% of reviews
transparency 15.6% of reviews
dedication 10.4% of reviews

Other Personal Injury in Jacksonville

Provenance

Sources, freshness, and limitations.

Sources

  • • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • • 84 retrieved reviews and 77 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • • Consumer intelligence release llb-consumer-intelligence-2026-08-12-r4, derived from llb-depth50-research-2026-08-11-r1, supplies immutable office and brand IDs, market context, evidence-strength tier, and published practice/city memberships.
  • • Aggregate business and review-analysis fields rendered from the same exported firm record used by the city rankings; reviewer identities and review text are not republished.

Freshness

  • • Business profile last collected: 2026-08-09 23:45:47Z.
  • • Review records last collected: 2026-08-11 20:27:47Z; derived metrics last analyzed: 2026-08-12 08:10:00.
  • • 84 total Google reviews tracked; 84 reviews retrieved; 77 text reviews analyzed.
  • • Consumer intelligence release published 2026-08-12; that is a derived-release date, not a new profile or review observation.
  • • Methodology version: review-evidence-v1.0.0. Build packaging timestamp: 2026-08-12 00:00:00Z; this is not a source-refresh date.

Limitations

  • • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • • Historical comparison tiles appear only when retrieved review history reaches both full twelve-month windows and each window meets the rating-count threshold.
  • • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • • A within-market percentile is a relative position inside the fixed market cohort. It is not a probability, national rank, or legal-performance grade.
  • • A theme appears only when that office result passes the published minimum sample, confidence, and external precision gates; absence is not proof that the topic never appears.
  • • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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