Pat Maloney: Accident & Injury Attorney Reviews, Ratings & Analysis

239 E Commerce St, San Antonio, TX 78205

4.7
112 Google reviews
Verified Profile

Pat Maloney: Accident & Injury Attorney is a personal injury attorney in San Antonio, Texas with a 4.7-star rating across 112 tracked Google reviews. The current build retrieved 112 reviews for this profile and analyzed 97 text reviews. The firm replies to 93% of public reviews, 72% of analyzed reviewers explicitly recommend it, and communication is mentioned in 10% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 92.8.

The most common review themes are explicit recommendation (72%), professionalism (30%), and expertise (27%). Reviews in the sample mention matters involving car accident, truck accident, motorcycle, and medical malpractice. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Tracked Google reviews112Public review count currently visible on the profile.
Reviews retrieved112Review records stored in the current build.
Text reviews analyzed97Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate93%Share of retrieved reviews with an owner reply.
Explicit recommendation rate72%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions10%Share of analyzed reviews that mention communication.
Consistency index92.8Higher scores indicate a more consistently positive rating pattern.

Case Types Mentioned in Reviews

car accidenttruck accidentmotorcyclemedical malpractice

Quick Stats

Reviews/Month
1.1
Avg Review Length
309 chars
Local Guide %
19%

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 97 text reviews in the current build.

Owner Response Rate
93%
replies to reviews
Explicit Recommendation Rate
72%
of analyzed reviewers
Communication Mentions
10%
of analyzed reviews
Professionalism Mentions
30%
of analyzed reviews
Results Mentions
26%
of analyzed reviews
Compassion Mentions
20%
of analyzed reviews
Average response time: 134.2 days

Rating Distribution

5 star
102 (91%)
4 star
2 (1.8%)
3 star
1 (<1%)
2 star
1 (<1%)
1 star
6 (5.4%)
96% positive reviews 3% negative reviews Consistency index: 92.8

What Clients Praise

explicit recommendation 72.2% of reviews
professionalism 29.9% of reviews
expertise 26.8% of reviews
case results 25.8% of reviews
compassion and care 19.6% of reviews

Common Concerns (from negative reviews)

poor communication (25%)

Recent Reviews

Ashley Estrada Local Guide

Pat Maloney and his team Steve and Josie all do a wonderful job on making sure you are in great hands and taken cared of. They go above and beyond as a law firm to make sure you get the justice you deserve. I wouldn’t recommend you go anywhere else but to them. They are very respectful, professional...

2 weeks ago
Marlen Kirby

I can’t say enough about the Law Offices of Pat Maloney. From the very beginning, I felt completely taken care of and supported. The entire team goes above and beyond to make sure their clients not only understand the legal process, but also feel heard, respected, and valued every step of the way. T...

6 months ago
Eric Dupre

Outstanding service for a law office that treats you like family. Pat Maloney went above and beyond to make sure everybody was informed and taken care of.

6 months ago
Scott Chaskin

If you are looking for the best law practice in town I highly recommend these guys.. they have helped me timeless times and they are also available to take my call.. High praise! Scott C

6 months ago
Jason Kindschuh

Over 70 years of experience speaks for itself. Pat Maloney is trustworthy, responsive, and truly one of the best personal injury lawyers in Texas.

6 months ago

Other Personal Injury in San Antonio

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 112 retrieved reviews and 97 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Recent review excerpts and business details rendered from the same exported firm dataset used by the city rankings.

Freshness

  • Profile last scraped: 2026-04-02 13:28:15.
  • Profile last exported into the current build: 2026-04-02 13:28:15.
  • 112 total Google reviews tracked; 112 reviews retrieved; 97 text reviews analyzed.
  • Methodology version: 2026.04.07. Exported at: 2026-04-06 22:46:09 UTC.
  • Latest source timestamps in scope — profiles: 2026-04-02 13:28:15, reviews: 2026-04-02 13:31:41, analysis: 2026-04-06 17:04:27.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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