Morgan & Morgan Reviews, Ratings & Complaints

Brand aliases: Morgan and Morgan

1390 Market St #200, San Francisco, CA 94102

Public profile and review data last refreshed Aug 2, 2026.

4.8
691 Google reviews
Claimed Google Business Profile Compare all tracked Morgan & Morgan locations

Morgan & Morgan is a personal injury attorney in San Francisco, California with a 4.8-star rating across 691 tracked Google reviews. The current build retrieved 421 reviews for this profile and analyzed 180 text reviews. The firm has an owner reply on 85% of retrieved reviews, 8% of analyzed reviewers explicitly recommend it, and communication is mentioned in 6% of analyzed reviews. Its review pattern is fairly consistent based on a consistency index of 71.1.

The most common review themes are professionalism (15%), explicit recommendation (8%), and case results (7%). Reviews in the sample mention matters involving slip and fall. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Review verdict

Morgan & Morgan Review Summary and Due-Diligence Questions

These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.

What clients praise

The strongest recurring praise signals in the analyzed review sample are professionalism (15%), explicit recommendation (8%), and case results (7%). These percentages describe text labels in the captured sample, not independently verified service claims.

Is Morgan & Morgan legitimate?

Law Leaderboard can confirm that this page represents a public Google Business listing for Morgan & Morgan at 1390 Market St #200, San Francisco, CA 94102. The listing has 691 tracked Google reviews and is marked as claimed on Google. This does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.

Is Morgan & Morgan a good law firm?

Morgan & Morgan has a 4.8/5 public Google rating across 691 tracked reviews. Law Leaderboard retrieved 421 reviews and analyzed 180 review texts for this profile. In that sample, the firm has an owner reply on 85% of retrieved reviews, 8% of analyzed reviewers explicitly recommend it, and communication is mentioned in 6% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.

What do Morgan & Morgan reviews complain about?

The current analyzed sample does not contain a recurring complaint category for Morgan & Morgan. That does not prove that no client has complained; review coverage is incomplete and changes over time.

Does Morgan & Morgan respond to reviews?

Public review data shows an owner reply on 85% of the reviews retrieved for Morgan & Morgan. This measures responses to public reviews, not communication with clients during a case. Communication appears in 6% of analyzed review texts.

Could experiences vary by location?

Yes. This evidence covers the San Francisco, California office. Compare all tracked Morgan & Morgan offices before generalizing this location's rating, praise, or concern signals to the wider brand.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Review Evidence Score55.8/100Moderate evidence; public-review evidence only.
Within-market score percentile5.9th percentileCompared with the fixed San Francisco, CA cohort.
Tracked Google reviews691Public review count currently visible on the profile.
Reviews retrieved421Review records stored in the current build.
Text reviews analyzed180Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate85%Share of retrieved reviews with an owner reply.
Explicit recommendation rate8%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions6%Share of analyzed reviews that mention communication.
Consistency index71.1Higher scores indicate a more consistently positive rating pattern.

Identity-linked office intelligence

Where This Office Sits in San Francisco, CA

An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.

Compare offices side by side →

Evidence score

55.8/100

Score percentile

5.9th percentile

Rating percentile

29.4th percentile

Review-count percentile

100th percentile

Owner-reply percentile

Not scored

Evidence strength and entity relationship

Moderate evidence from 180 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.

Law Leaderboard office ID
llb-office-258303566dece280
Law Leaderboard brand ID
llb-brand-morgan-and-morgan

QA-published themes for this office

The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.

No office-level theme result passed every current publication gate. This is not evidence that reviewers never mentioned these topics.

Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.

Historical review data

Review Activity and Response Detail

Public-review aggregates captured through Apr 6, 2026. These figures describe the retrieved history, not a live feed.

Method: review-trends-v1.0.0

Retrieved history begins

Dec 1, 2022

Latest dated review

Mar 24, 2026

Retrieved coverage

61%

421 retrieved of 691 tracked

Recent 12-month reviews

149

Average rating: 4.66/5

Year-over-year review change

Average rating

-0.11 stars

4.66/5 in the recent period vs. 4.77/5 in the prior period

Review activity

-91 reviews

149 recent reviews vs. 240 in the prior period

Owner replies by rating group

Replies to 1–3-star reviews

89%

33 replies across 37 retrieved low-star reviews

Replies to 4–5-star reviews

94%

359 replies across 384 retrieved high-star reviews

Comparison gates prevent thin or incomplete review history from being presented as a trend. Review text and reviewer identities are not published in these aggregates.

Case Types Mentioned in Reviews

slip and fall

Quick Stats

Reviews/Month
4.5
Avg Review Length
129 chars
Local Guide %
26%

Practice Areas

Business attorneyEmployment attorneyLaw firm

About

As America's Largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to fight to get you the best results. For over 35 years, Morgan & Morgan has been fighting for the pe...

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 180 text reviews in the current build.

Owner Response Rate
85%
replies to reviews
Explicit Recommendation Rate
8%
of analyzed reviewers
Communication Mentions
6%
of analyzed reviews
Professionalism Mentions
15%
of analyzed reviews
Results Mentions
7%
of analyzed reviews
Compassion Mentions
4%
of analyzed reviews
Average response time: 103.1 days

Rating Distribution

5 star
616 (89%)
4 star
30 (4.3%)
3 star
18 (2.6%)
2 star
2 (<1%)
1 star
25 (3.6%)
85% positive reviews 13% negative reviews Consistency index: 71.1

What Clients Praise

professionalism 15% of reviews
explicit recommendation 7.8% of reviews
case results 6.7% of reviews
speed 6.7% of reviews
communication 5.6% of reviews

Other Personal Injury in San Francisco

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 421 retrieved reviews and 180 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Consumer intelligence release llb-consumer-intelligence-2026-08-12-r4, derived from llb-depth50-research-2026-08-11-r1, supplies immutable office and brand IDs, market context, evidence-strength tier, and published practice/city memberships.
  • Historical review aggregates calculated from the retrieved public-review history captured through Apr 6, 2026.
  • Aggregate business and review-analysis fields rendered from the same exported firm record used by the city rankings; reviewer identities and review text are not republished.

Freshness

  • Business profile last collected: 2026-04-02 13:46:50.
  • Review records last collected: 2026-04-06 17:00:27; derived metrics last analyzed: 2026-08-02 20:36:24.
  • 691 total Google reviews tracked; 421 reviews retrieved; 180 text reviews analyzed.
  • Consumer intelligence release published 2026-08-12; that is a derived-release date, not a new profile or review observation.
  • Review-history snapshot: Apr 6, 2026; retrieved coverage: 61% of the tracked-review total.
  • Methodology version: 2026.04.07. Build packaging timestamp: 2026-08-03 08:34:48 UTC; this is not a source-refresh date.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Historical comparison tiles appear only when retrieved review history reaches both full twelve-month windows and each window meets the rating-count threshold.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • A within-market percentile is a relative position inside the fixed market cohort. It is not a probability, national rank, or legal-performance grade.
  • A theme appears only when that office result passes the published minimum sample, confidence, and external precision gates; absence is not proof that the topic never appears.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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