1390 Market St #200, San Francisco, CA 94102
Morgan & Morgan is a personal injury attorney in San Francisco, California with a 4.8-star rating across 691 tracked Google reviews. The current build retrieved 421 reviews for this profile and analyzed 180 text reviews. The firm replies to 85% of public reviews, 8% of analyzed reviewers explicitly recommend it, and communication is mentioned in 6% of analyzed reviews. Its review pattern is fairly consistent based on a consistency index of 71.1.
The most common review themes are professionalism (15%), explicit recommendation (8%), and case results (7%). Reviews in the sample mention matters involving slip and fall. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.
Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.
| Metric | Value | What it means |
|---|---|---|
| Tracked Google reviews | 691 | Public review count currently visible on the profile. |
| Reviews retrieved | 421 | Review records stored in the current build. |
| Text reviews analyzed | 180 | Review texts used for NLP-derived praise, complaint, and communication metrics. |
| Owner response rate | 85% | Share of retrieved reviews with an owner reply. |
| Explicit recommendation rate | 8% | Share of analyzed reviewers who explicitly recommend the firm. |
| Communication mentions | 6% | Share of analyzed reviews that mention communication. |
| Consistency index | 71.1 | Higher scores indicate a more consistently positive rating pattern. |
As America's Largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to fight to get you the best results. For over 35 years, Morgan & Morgan has been fighting for the pe...
The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.
Based on analysis of 180 text reviews in the current build.
I had a very frustrating experience with my accident case. My case manager was extremely unresponsive. It often took a long time to get replies to emails and text messages, and there was no proactive communication at all. I constantly had to follow up just to get basic updates. What really surpris...
I can't believe I trusted these people with my personal information I was hit by a bus and they're saying the police report doesn't side with me this is unbelievable the bus ran the light and hit me and I have nothing and I'm out here trying to work while I'm still hurt ...... They said they would g...