Brand aliases: Morgan and Morgan
501 Riverside Ave #1200, Jacksonville, FL 32202
Public profile and review data last refreshed Aug 2, 2026.
Morgan & Morgan is a personal injury attorney in Jacksonville, Florida with a 4.6-star rating across 5,640 tracked Google reviews. The current build retrieved 2,646 reviews for this profile and analyzed 2,373 text reviews. The firm has an owner reply on 95% of retrieved reviews, 7% of analyzed reviewers explicitly recommend it, and communication is mentioned in 7% of analyzed reviews. Its review pattern is mixed based on a consistency index of 62.7.
The most common review themes are professionalism (14%), explicit recommendation (7%), and communication (7%). Reviews in the sample mention matters involving car accident, truck accident, motorcycle, and slip and fall. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.
Review verdict
These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.
The strongest recurring praise signals in the analyzed review sample are professionalism (14%), explicit recommendation (7%), and communication (7%). These percentages describe text labels in the captured sample, not independently verified service claims.
Law Leaderboard can confirm that this page represents a public Google Business listing for Morgan & Morgan at 501 Riverside Ave #1200, Jacksonville, FL 32202. The listing has 5,640 tracked Google reviews and is marked as claimed on Google. This does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.
Morgan & Morgan has a 4.6/5 public Google rating across 5,640 tracked reviews. Law Leaderboard retrieved 2,646 reviews and analyzed 2,373 review texts for this profile. In that sample, the firm has an owner reply on 95% of retrieved reviews, 7% of analyzed reviewers explicitly recommend it, and communication is mentioned in 7% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.
The recurring concern labels found in the analyzed negative-review sample are poor communication (3%), unprofessional (2%), and slow process (2%). Percentages describe the relevant review sample and should be read with the rating distribution and coverage notes below.
Public review data shows an owner reply on 95% of the reviews retrieved for Morgan & Morgan. This measures responses to public reviews, not communication with clients during a case. Communication appears in 7% of analyzed review texts.
Yes. This evidence covers the Jacksonville, Florida office. Compare all tracked Morgan & Morgan offices before generalizing this location's rating, praise, or concern signals to the wider brand.
Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.
| Metric | Value | What it means |
|---|---|---|
| Review Evidence Score | 47.2/100 | Extensive evidence; public-review evidence only. |
| Within-market score percentile | 3.6th percentile | Compared with the fixed Jacksonville, FL cohort. |
| Tracked Google reviews | 5,640 | Public review count currently visible on the profile. |
| Reviews retrieved | 2,646 | Review records stored in the current build. |
| Text reviews analyzed | 2,373 | Review texts used for NLP-derived praise, complaint, and communication metrics. |
| Owner response rate | 95% | Share of retrieved reviews with an owner reply. |
| Explicit recommendation rate | 7% | Share of analyzed reviewers who explicitly recommend the firm. |
| Communication mentions | 7% | Share of analyzed reviews that mention communication. |
| Consistency index | 62.7 | Higher scores indicate a more consistently positive rating pattern. |
Identity-linked office intelligence
An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.
Evidence score
47.2/100
Score percentile
3.6th percentile
Rating percentile
14.3th percentile
Review-count percentile
100th percentile
Owner-reply percentile
Not scored
Extensive evidence from 2,373 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.
The nearest scored offices in the same fixed market by Review Evidence Score. Proximity is descriptive, not a recommendation.
The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.
2.3%
55 matches: 26 positive, 29 negative. Precision in external QA: 96%.
1.3%
32 matches: 28 positive, 4 negative. Precision in external QA: 95%.
0.6%
15 matches: 6 positive, 0 negative, 9 neutral. Precision in external QA: 82%.
Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.
Historical review data
Public-review aggregates captured through Apr 6, 2026. These figures describe the retrieved history, not a live feed.
Retrieved history begins
Mar 2, 2017
Latest dated review
Apr 6, 2026
Retrieved coverage
47%
2,646 retrieved of 5,640 tracked
Recent 12-month reviews
196
Average rating: 4.66/5
Average rating
+0.61 stars
4.66/5 in the recent period vs. 4.05/5 in the prior period
Review activity
+69 reviews
196 recent reviews vs. 127 in the prior period
Replies to 1–3-star reviews
91%
437 replies across 481 retrieved low-star reviews
Replies to 4–5-star reviews
96%
2,067 replies across 2,165 retrieved high-star reviews
Comparison gates prevent thin or incomplete review history from being presented as a trend. Review text and reviewer identities are not published in these aggregates.
As America's Largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to fight to get you the best results. For over 35 years, Morgan & Morgan has been fighting for the pe...
The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.
Based on analysis of 2,373 text reviews in the current build.
Q: Do they always lie good Americans. This place is a lie and hoax
A: Louie Meant they lied to me who they were supposed to be helping. It's sad that they wasted my time and my hope of compensation. But it's America and this is how rich Americans do poor Americans, selling us dreams to help us get on our feet when we trusted the system paying taxes since the age of 14...
— CC fReEdOm Seeker & Constitutionalist
Q: What chance do a person haft to lose when a lawyer gives you the run around and not keeping you update with what's going on if I fired them will my cases be loss
A: Consult in another lawyer if your not happy but i got Morgan and Morgan they have done a great jot so far with my case ...sometimes we just have to be patient to get the right results
— Latoya Johnson
Q: I see that my doctor is on the oig most wanted site. I started to report him but one of the first questions asked is do i have an attorney? Do u think I need an attorney?
A: I am sorry but this is not my expertise it's not in my wheelhouse I would contact an attorney and get a consultation usually there free I'm sorry I couldn't help you more
— Michael Degraaf
Q: Who do I get in touch with if I think my kidneys were damaged due to metformin?
A: You can dial #LAW on your cell and connect with one of our intake specialists.
— Morgan & Morgan
Q: I'm a combat veteran who is seeking disability compensation for my conditions as a result of my time in service, even though the VA has denied my diagnosis, I have documentation that clearly came from my doctors in the VA system, what should I do
A: They helped me with my disability. I only wish I had gone there first.
— Joe Vinson
Q: Worst attorney ever they dint do Anything whit my case I got left whit injured and paying medical bill my self all they did was lie to me and ignored my calls for years my case was close whit Walmart since they never did anything I lost my claim
A: My cousin ms Beatty has not heard from Elizabeth them in months????
— Tina Boone
Q: Who do I talk to at M & M when the legal team I was assigned to won't answer my text or email's?
A: Call the office and ask to speak with their supervisor or call John directly, they are supposed to give you his number. Most importantly remember cases aren't solved over night and they have more then one client and may be in court.
— Rose Ciampo
Q: These are the worst ppl to me I been dealing with them a year and still don't have my disability and I'm going threw a depression and all they are no help I can beraly walk the are no help they don't call u let u know anything very sad
A: That's disability not Morgan and Morgan. You're on a list and 0 communication comes from disability. Also, don't be frustrated if you get denied your first time. It happens to everyone. To many people try to get it that truly don't need it. Good luck ma'am, keep in mind there is light at the end.
— It's Me
Q: I was involved in car accident two weeks ago. I was the passenger at the time. I am experiencing some from accident. I just need to know what I need to do now? Can you help me?
A: What is the problem if i was you i would defiantly contact morgan and morgan so that what ever goes on you are cover and tthey will help with everythingi was in one a month ago and they are representing me and hopefuly helping me get something to help with injuries cause im haven back problems
— amy gormley
Q: Do you handle divorce cases ?
A: No you would need a firm who handles family law
— Alison Franciscus
Q: do yall take on unwanted phone calls
A: Ask the actual business.
— Joe Vinson
Q: How long does it take to resolve a truck accident claim in Jacksonville?
A: The statute of limitations is a legally defined time limit within which someone must file a lawsuit, and this time frame varies depending on the type of case and state. For truck accident claims, the statute of limitations generally requires filing a claim within a certain period after the accident....
— Morgan & Morgan
Q: How long after a Jacksonville truck accident can I file a claim?
A: Laws set specific time limits for personal injury victims to file a lawsuit, known as the statute of limitations. For truck accident cases, these timeframes vary by state, typically ranging from one to four years from the accident date. Consulting with one of our Jacksonville attorneys as soon as po...
— Morgan & Morgan
Q: What should I do immediately after a truck accident in Jacksonville?
A: If possible, move your vehicle to a safe location away from traffic and call 911. Report the accident and request medical assistance for anyone who may be injured. Even if you feel unhurt, receiving professional care creates a medical record that can serve as valuable evidence if your case goes to c...
— Morgan & Morgan
Q: How do I know if I have a truck accident claim in Jacksonville?
A: There are a few elements that we look at to see if you might have a case. We check to see if: There were damages. Personal injury lawsuits aim to secure compensation for “damages,” such as medical bills, lost income, and pain and suffering. The injury must involve significant financial costs to purs...
— Morgan & Morgan
Q: What is the first stage of filing a claim
A: Getting your information would be the first step. They have a great website that can answer all your questions. I'm sure every case is different.
— Sandrea Forte
Q: What a joke you guys are I would never refer you to anybody!!! Lost my respect!!!!
A: Thanks for the good advice !
— Al Goldwire
Q: Can you hire a lawyer to go after another lawyer who already settled a case but you feel wronged by first lawyer???
A: It would be difficult unless you have documents sharing that you were wrong and you're suffering
— Francis Edward Faunce
Q: If a person has a felony thats 53 years old is there something to do to have it taken off his record
A: Hi Karl! Please give us a call so we can assist. You can reach us 24/7 by dialing #LAW from your cell phone.
— Morgan & Morgan
Q: Employees rights. Had a stroke in Sept. Was told when I came to work they would give me light work or a helper. Tow truck all day lifting big tk tires put on pellets then load on trailer. New manager doesn't like me
A: Hi Ida! I am sorry to hear you're going through this. Please reach out to us so we can further evaluate your situation. We do handle employee rights and looking forward to hearing from you. You can reach us from your cell phone by dialing #LAW.
— Morgan & Morgan