Morgan & Morgan Reviews, Ratings & Complaints

Brand aliases: Morgan and Morgan

191 Peachtree Rd NE Suite 4200, Atlanta, GA 30303

Public profile and review data last refreshed Aug 2, 2026.

4.5
11,631 Google reviews
Claimed Google Business Profile Compare all tracked Morgan & Morgan locations

Morgan & Morgan is a personal injury attorney in Atlanta, Georgia with a 4.5-star rating across 11,631 tracked Google reviews. The current build retrieved 200 reviews for this profile and analyzed 200 text reviews. The firm has an owner reply on 89% of retrieved reviews, 22% of analyzed reviewers explicitly recommend it, and communication is mentioned in 17% of analyzed reviews. Its review pattern is mixed based on a consistency index of 31.

The most common review themes are professionalism (26%), explicit recommendation (22%), and case results (21%). Reviews in the sample mention matters involving car accident, slip and fall, medical malpractice, and workplace injury. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Review verdict

Morgan & Morgan Review Summary and Due-Diligence Questions

These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.

What clients praise

The strongest recurring praise signals in the analyzed review sample are professionalism (26%), explicit recommendation (22%), and case results (21%). These percentages describe text labels in the captured sample, not independently verified service claims.

Is Morgan & Morgan legitimate?

Law Leaderboard can confirm that this page represents a public Google Business listing for Morgan & Morgan at 191 Peachtree Rd NE Suite 4200, Atlanta, GA 30303. The listing has 11,631 tracked Google reviews and is marked as claimed on Google. This does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.

Is Morgan & Morgan a good law firm?

Morgan & Morgan has a 4.5/5 public Google rating across 11,631 tracked reviews. Law Leaderboard retrieved 200 reviews and analyzed 200 review texts for this profile. In that sample, the firm has an owner reply on 89% of retrieved reviews, 22% of analyzed reviewers explicitly recommend it, and communication is mentioned in 17% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.

What do Morgan & Morgan reviews complain about?

The recurring concern labels found in the analyzed negative-review sample are unprofessional (26%), poor communication (7%), and passed around (6%). Percentages describe the relevant review sample and should be read with the rating distribution and coverage notes below.

Does Morgan & Morgan respond to reviews?

Public review data shows an owner reply on 89% of the reviews retrieved for Morgan & Morgan. This measures responses to public reviews, not communication with clients during a case. Communication appears in 17% of analyzed review texts.

Could experiences vary by location?

Yes. This evidence covers the Atlanta, Georgia office. Compare all tracked Morgan & Morgan offices before generalizing this location's rating, praise, or concern signals to the wider brand.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Review Evidence Score47.7/100Moderate evidence; public-review evidence only.
Within-market score percentile7.3th percentileCompared with the fixed Atlanta, GA cohort.
Tracked Google reviews11,631Public review count currently visible on the profile.
Reviews retrieved200Review records stored in the current build.
Text reviews analyzed200Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate89%Share of retrieved reviews with an owner reply.
Explicit recommendation rate22%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions17%Share of analyzed reviews that mention communication.
Consistency index31Higher scores indicate a more consistently positive rating pattern.

Identity-linked office intelligence

Where This Office Sits in Atlanta, GA

An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.

Compare offices side by side →

Evidence score

47.7/100

Score percentile

7.3th percentile

Rating percentile

14.6th percentile

Review-count percentile

100th percentile

Owner-reply percentile

Not scored

Evidence strength and entity relationship

Moderate evidence from 200 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.

Law Leaderboard office ID
llb-office-6c4f4ece2a0c96ba
Law Leaderboard brand ID
llb-brand-morgan-and-morgan

QA-published themes for this office

The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.

communication

6.5%

13 matches: 9 positive, 4 negative. Precision in external QA: 96%.

Outcome language (unverified)

3.0%

6 matches: 4 positive, 0 negative, 2 neutral. Precision in external QA: 82%.

responsiveness delays

1.5%

3 matches: 3 positive, 0 negative. Precision in external QA: 95%.

Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.

Historical review data

Review Activity and Response Detail

Public-review aggregates captured through Apr 2, 2026. These figures describe the retrieved history, not a live feed.

Method: review-trends-v1.0.0

Retrieved history begins

Nov 12, 2023

Latest dated review

Mar 10, 2026

Retrieved coverage

2%

200 retrieved of 11,631 tracked

Recent 12-month reviews

187

Average rating: 3.63/5

Year-over-year review change

Average rating

+0.71 stars

3.63/5 in the recent period vs. 2.92/5 in the prior period

Review activity

+175 reviews

187 recent reviews vs. 12 in the prior period

Owner replies by rating group

Replies to 1–3-star reviews

97%

71 replies across 73 retrieved low-star reviews

Replies to 4–5-star reviews

84%

106 replies across 127 retrieved high-star reviews

Comparison gates prevent thin or incomplete review history from being presented as a trend. Review text and reviewer identities are not published in these aggregates.

Case Types Mentioned in Reviews

car accidentslip and fallmedical malpracticeworkplace injurywrongful death

Quick Stats

Reviews/Month
7.1
Avg Review Length
356 chars
Local Guide %
35%

Practice Areas

Civil law attorneyEmployment attorneyInsurance attorneyLaw firmLegal servicesTrial attorney

About

As America's Largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to fight to get you the best results. For over 35 years, Morgan & Morgan has been fighting for the pe...

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 200 text reviews in the current build.

Owner Response Rate
89%
replies to reviews
Explicit Recommendation Rate
22%
of analyzed reviewers
Communication Mentions
17%
of analyzed reviews
Professionalism Mentions
26%
of analyzed reviews
Results Mentions
21%
of analyzed reviews
Compassion Mentions
5%
of analyzed reviews
Average response time: 19.2 days

Rating Distribution

5 star
9343 (80%)
4 star
926 (8%)
3 star
324 (2.8%)
2 star
191 (1.6%)
1 star
847 (7.3%)
64% positive reviews 35% negative reviews Consistency index: 31

What Clients Praise

professionalism 26% of reviews
explicit recommendation 22% of reviews
case results 21% of reviews
communication 17% of reviews
speed 10% of reviews

Common Concerns (from negative reviews)

unprofessional (26%)
poor communication (6.8%)
passed around (5.5%)

Questions & Answers

Q: We have already filed a claim with the insurance company but it seems as if they are trying to get over on us because in the beginning we filed a claim sent the police report sent pictures she said he got the citation lcitation

A: They are very good great in fact they are taking care of me

— Henry Land

Q: Is it typical for me not to meet with the attorney that is handling my case? Everytime I call never get a call back, then email takes 3days to respond if not longer...very dissatisfied with this company. Being that they advertise everywhere.

A: Yes it is typical. In my case I never met with my lawyer, I had no idea what she looked like until the end when she sent me her personal business card. I kind of remember having that kind of problem in the beginning. Sometime during your case they will send you an automated review email, to tell th...

— George Rogers

Q: They say for the people but I guess that's the people where they can win big bucks because they couldn't help my little matter..

A: Hi Andre, We're very sorry to hear about your experience. Unfortunately, there are many reasons why we may be unable to take a case. If you feel you did not receive sufficient feedback from our team, please send us a private message with your phone number and we will look into this for you! Thank yo...

— Morgan & Morgan

Q: Would like to know more about atterny fred Morgan

A: Ok company very helpful but couldn't help me

— Latasha Taylor

Q: I have a problemI really don't know who to ask this my first time doing this I need to sue a family member

A: This company will guide you in the right direction. They may be able to help resolve this issue without going to court. I highly recommend this Law Firm. Good luck with you issue and God Bless.

— GIG Terry J Sayles Sr.

Q: If you are in a car accident, and yoir vehicle does not substain any damage. Does that lower the balie of my settlement. And is thete a site to visit to vompate other settlements.

A: I used M&M, I was very impressed when we started, but it went downhill quickly, my car didn't sustain much damage however, my body did. Attorneys kept bailing out and no one told me, end result M&M received more than I did, if you can deal with the insurance do so, some firms don't really look out f...

— Fay Walker

Q: How do I send all the documents pertaining to the case to my attorney?

A: They are a joke

— Howard Rider

Q: Your Atlanta office has been working on my son's case for over a year. Simple at-fault. Driver admits he was in the wrong. What's taking so long? This was before COVID. Others received compensation. Where is his?

A: That was rude

— Asterisk Antwan RICKS

Q: If I am in litigation with a law firm...can I fire them without having to go back to the very beginning of my case.?

A: Hi Dorothy. Usually we are able to pick up where it's left off. Please give us a call so we can further discuss with your particular details. If you dial #LAW from your cell phone, you will get connected directly to our case center that's available 24/7 to assist. Looking forward to hearing from you...

— Morgan & Morgan

Q: Does this law firm handle retired military divorce ?

A: Hi Bejay! Thank you for reaching out. While we do practice in many areas and growing, we currently do not handle family law. You may want to try reaching out to the state bar for further assistance. Thank you for considering us and wish you the best of luck. Take care!

— Morgan & Morgan

Q: Does Morgan and Morgan take small cases?

A: I don't know, but what I know is that they are excellent lawyers

— Freddy Llanes

Q: do this law firm handle malpractice medical issuses

A: Yes they do.

— Sharele Youngblood

Q: How or who can I report a doctor that is and has ruined life's and families with bogus pain pill prescriptions

A: Hello Kevin. Below find a link to medical malpractice page. Hope it helps in your search https://www.forthepeople.com/medical-malpractice-attorney/

— Team Morgan

Q: Do you handle civil litigation cases? And do you handle possible countersuits?

A: Their Commercials claimed they do? Please check reviews? Decide for yourself?

— Larry “Scrap Iron” Jones

Q: How can a Morgan & Morgan car accident lawyer help me in Atlanta?

A: We provide legal guidance, explain rights, and investigate your case thoroughly (collecting reports, medical records, witnesses, photos). We handle insurers, calculate damages, prove liability, and take your case to court if needed. You pay nothing unless we win.

— Jay M

Q: What are the common causes of car accidents in Atlanta?

A: Common causes include: distracted driving, speeding, impaired driving, reckless driving, poor weather, running lights/signs, and driver fatigue. Even if you drive carefully, other negligent drivers pose risks. Morgan & Morgan can help victims recover compensation after these crashes.

— Jay M

Q: What should I do if the other driver leaves the scene (hit and run) in Atlanta, GA?

A: Call 911 if anyone is injured. Document the fleeing vehicle’s details if possible. Get witness contacts. File a police report immediately. See a doctor, even if injuries aren’t obvious. Notify your insurer — UM coverage may apply. A lawyer can help explore compensation options even if the driver is ...

— Jay M

Q: How do I handle a car accident involving a rideshare or delivery driver in Atlanta?

A: Gather driver/company info, witness statements, and photos. Report the accident to police, your insurer, and the rideshare/delivery company (Uber, Lyft, DoorDash, etc.). Multiple insurance policies may apply. A lawyer helps navigate overlapping coverages and pursue compensation.

— Jay M

Q: What if the other driver is uninsured or underinsured in Atlanta, GA?

A: Your UM/UIM coverage can cover damages if the other driver lacks insurance. A lawyer can help negotiate with your insurer and explore legal options. Morgan & Morgan can ensure you’re not left paying out of pocket.

— Jay M

Q: How do I prove fault in a car accident case in Atlanta, GA?

A: Evidence includes: police reports, witness statements, photos/videos of the scene, traffic citations, and possibly accident reconstruction experts. Georgia law looks at negligence and violations. A Morgan & Morgan lawyer can gather and present this evidence to establish fault.

— Jay M

Other Personal Injury in Atlanta

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 200 retrieved reviews and 200 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Consumer intelligence release llb-consumer-intelligence-2026-08-12-r4, derived from llb-depth50-research-2026-08-11-r1, supplies immutable office and brand IDs, market context, evidence-strength tier, and published practice/city memberships.
  • Historical review aggregates calculated from the retrieved public-review history captured through Apr 2, 2026.
  • Aggregate business and review-analysis fields rendered from the same exported firm record used by the city rankings; reviewer identities and review text are not republished.

Freshness

  • Business profile last collected: 2026-04-02 11:25:22.
  • Review records last collected: 2026-04-02 11:26:27; derived metrics last analyzed: 2026-08-02 20:36:20.
  • 11,631 total Google reviews tracked; 200 reviews retrieved; 200 text reviews analyzed.
  • Consumer intelligence release published 2026-08-12; that is a derived-release date, not a new profile or review observation.
  • Review-history snapshot: Apr 2, 2026; retrieved coverage: 2% of the tracked-review total.
  • Methodology version: 2026.04.07. Build packaging timestamp: 2026-08-03 08:34:48 UTC; this is not a source-refresh date.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Historical comparison tiles appear only when retrieved review history reaches both full twelve-month windows and each window meets the rating-count threshold.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • A within-market percentile is a relative position inside the fixed market cohort. It is not a probability, national rank, or legal-performance grade.
  • A theme appears only when that office result passes the published minimum sample, confidence, and external precision gates; absence is not proof that the topic never appears.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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