Luat Su Son, P.S. Reviews, Ratings & Complaints

1229 Madison St Ste 1410, Seattle, WA 98104

Public profile and review data last refreshed Aug 12, 2026.

4.9
157 Google reviews
Claimed Google Business Profile

Luat Su Son, P.S. is a personal injury attorney in Seattle, Washington with a 4.9-star rating across 157 tracked Google reviews. The current build retrieved 157 reviews for this profile and analyzed 144 text reviews. The firm has an owner reply on 19% of retrieved reviews, 54% of analyzed reviewers explicitly recommend it, and communication is mentioned in 20% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 94.4.

The most common review themes are explicit recommendation (54%), professionalism (26%), and speed (26%). Reviews in the sample mention matters involving car accident. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Review verdict

Luat Su Son, P.S. Review Summary and Due-Diligence Questions

These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.

What clients praise

The strongest recurring praise signals in the analyzed review sample are explicit recommendation (54%), professionalism (26%), and speed (26%). These percentages describe text labels in the captured sample, not independently verified service claims.

Is Luat Su Son, P.S. legitimate?

Law Leaderboard can confirm that this page represents a public Google Business listing for Luat Su Son, P.S. at 1229 Madison St Ste 1410, Seattle, WA 98104. The listing has 157 tracked Google reviews and is marked as claimed on Google. This does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.

Is Luat Su Son, P.S. a good law firm?

Luat Su Son, P.S. has a 4.9/5 public Google rating across 157 tracked reviews. Law Leaderboard retrieved 157 reviews and analyzed 144 review texts for this profile. In that sample, the firm has an owner reply on 19% of retrieved reviews, 54% of analyzed reviewers explicitly recommend it, and communication is mentioned in 20% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.

What do Luat Su Son, P.S. reviews complain about?

The recurring concern labels found in the analyzed negative-review sample are poor communication (67%). Percentages describe the relevant review sample and should be read with the rating distribution and coverage notes below.

Does Luat Su Son, P.S. respond to reviews?

Public review data shows an owner reply on 19% of the reviews retrieved for Luat Su Son, P.S.. This measures responses to public reviews, not communication with clients during a case. Communication appears in 20% of analyzed review texts.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Review Evidence Score68.5/100Moderate evidence; public-review evidence only.
Within-market score percentile26.9th percentileCompared with the fixed Seattle, WA cohort.
Tracked Google reviews157Public review count currently visible on the profile.
Reviews retrieved157Review records stored in the current build.
Text reviews analyzed144Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate19%Share of retrieved reviews with an owner reply.
Explicit recommendation rate54%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions20%Share of analyzed reviews that mention communication.
Consistency index94.4Higher scores indicate a more consistently positive rating pattern.

Identity-linked office intelligence

Where This Office Sits in Seattle, WA

An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.

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Evidence score

68.5/100

Score percentile

26.9th percentile

Rating percentile

65.4th percentile

Review-count percentile

50th percentile

Owner-reply percentile

Not scored

Evidence strength and entity relationship

Moderate evidence from 144 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.

Law Leaderboard office ID
llb-office-2ff2c3f66e3358ae
Law Leaderboard brand ID
llb-brand-d7d2b7ead7cc6c63
Brand relationship
Luat Su Son, P.S.

QA-published themes for this office

The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.

No office-level theme result passed every current publication gate. This is not evidence that reviewers never mentioned these topics.

Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.

Case Types Mentioned in Reviews

car accident

Quick Stats

Reviews/Month
5.3
Avg Review Length
203 chars
Local Guide %
7%

About

We specialize in personal injury, insurance law, and auto accident cases. We’ve been known for our unquestionable integrity to our clients and transparency to our adversaries. We do not want to take m...

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 144 text reviews in the current build.

Owner Response Rate
19%
replies to reviews
Explicit Recommendation Rate
54%
of analyzed reviewers
Communication Mentions
20%
of analyzed reviews
Professionalism Mentions
26%
of analyzed reviews
Results Mentions
16%
of analyzed reviews
Compassion Mentions
6%
of analyzed reviews
Average response time: 145.1 days

Rating Distribution

5 star
152 (97%)
4 star
2 (1.3%)
3 star
0 (0%)
2 star
0 (0%)
1 star
3 (1.9%)
98% positive reviews 2% negative reviews Consistency index: 94.4

What Clients Praise

explicit recommendation 53.5% of reviews
professionalism 25.7% of reviews
speed 25.7% of reviews
communication 20.1% of reviews
case results 16% of reviews

Common Concerns (from negative reviews)

poor communication (66.7%)

Other Personal Injury in Seattle

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 157 retrieved reviews and 144 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Consumer intelligence release llb-consumer-intelligence-2026-08-12-r4, derived from llb-depth50-research-2026-08-11-r1, supplies immutable office and brand IDs, market context, evidence-strength tier, and published practice/city memberships.
  • Aggregate business and review-analysis fields rendered from the same exported firm record used by the city rankings; reviewer identities and review text are not republished.

Freshness

  • Business profile last collected: 2026-08-09 23:44:52Z.
  • Review records last collected: 2026-08-11 20:30:18Z; derived metrics last analyzed: 2026-08-12 08:10:00.
  • 157 total Google reviews tracked; 157 reviews retrieved; 144 text reviews analyzed.
  • Consumer intelligence release published 2026-08-12; that is a derived-release date, not a new profile or review observation.
  • Methodology version: review-evidence-v1.0.0. Build packaging timestamp: 2026-08-12 00:00:00Z; this is not a source-refresh date.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Historical comparison tiles appear only when retrieved review history reaches both full twelve-month windows and each window meets the rating-count threshold.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • A within-market percentile is a relative position inside the fixed market cohort. It is not a probability, national rank, or legal-performance grade.
  • A theme appears only when that office result passes the published minimum sample, confidence, and external precision gates; absence is not proof that the topic never appears.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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