Lorenz & Lorenz PLLC Reviews, Ratings & Complaints

1515 S Capital of Texas Hwy #500, Austin, TX 78746

Public profile and review data last refreshed Aug 2, 2026.

4.6
1,360 Google reviews
Claimed Google Business Profile

Lorenz & Lorenz PLLC is a personal injury attorney in Austin, Texas with a 4.6-star rating across 1,360 tracked Google reviews. The current build retrieved 1,364 reviews for this profile and analyzed 1,123 text reviews. The firm has an owner reply on 87% of retrieved reviews, 41% of analyzed reviewers explicitly recommend it, and communication is mentioned in 12% of analyzed reviews. Its review pattern is fairly consistent based on a consistency index of 79.8.

The most common review themes are explicit recommendation (41%), professionalism (29%), and case results (14%). Reviews in the sample mention matters involving car accident, motorcycle, slip and fall, and medical malpractice. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Review verdict

Lorenz & Lorenz PLLC Review Summary and Due-Diligence Questions

These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.

What clients praise

The strongest recurring praise signals in the analyzed review sample are explicit recommendation (41%), professionalism (29%), and case results (14%). These percentages describe text labels in the captured sample, not independently verified service claims.

Is Lorenz & Lorenz PLLC legitimate?

Law Leaderboard can confirm that this page represents a public Google Business listing for Lorenz & Lorenz PLLC at 1515 S Capital of Texas Hwy #500, Austin, TX 78746. The listing has 1,360 tracked Google reviews and is marked as claimed on Google. This does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.

Is Lorenz & Lorenz PLLC a good law firm?

Lorenz & Lorenz PLLC has a 4.6/5 public Google rating across 1,360 tracked reviews. Law Leaderboard retrieved 1,364 reviews and analyzed 1,123 review texts for this profile. In that sample, the firm has an owner reply on 87% of retrieved reviews, 41% of analyzed reviewers explicitly recommend it, and communication is mentioned in 12% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.

What do Lorenz & Lorenz PLLC reviews complain about?

The recurring concern labels found in the analyzed negative-review sample are unprofessional (11%), passed around (5%), and poor communication (2%). Percentages describe the relevant review sample and should be read with the rating distribution and coverage notes below.

Does Lorenz & Lorenz PLLC respond to reviews?

Public review data shows an owner reply on 87% of the reviews retrieved for Lorenz & Lorenz PLLC. This measures responses to public reviews, not communication with clients during a case. Communication appears in 12% of analyzed review texts.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Review Evidence Score59.5/100Extensive evidence; public-review evidence only.
Within-market score percentile8th percentileCompared with the fixed Austin, TX cohort.
Tracked Google reviews1,360Public review count currently visible on the profile.
Reviews retrieved1,364Review records stored in the current build.
Text reviews analyzed1,123Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate87%Share of retrieved reviews with an owner reply.
Explicit recommendation rate41%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions12%Share of analyzed reviews that mention communication.
Consistency index79.8Higher scores indicate a more consistently positive rating pattern.

Identity-linked office intelligence

Where This Office Sits in Austin, TX

An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.

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Evidence score

59.5/100

Score percentile

8th percentile

Rating percentile

16th percentile

Review-count percentile

96th percentile

Owner-reply percentile

Not scored

Evidence strength and entity relationship

Extensive evidence from 1,123 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.

Law Leaderboard office ID
llb-office-b77c878f6a3a22be
Law Leaderboard brand ID
llb-brand-916357f59732d527
Brand relationship
Lorenz & Lorenz PLLC

QA-published themes for this office

The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.

communication

5.3%

60 matches: 55 positive, 5 negative. Precision in external QA: 96%.

Outcome language (unverified)

1.8%

20 matches: 13 positive, 1 negative, 6 neutral. Precision in external QA: 82%.

responsiveness delays

1.8%

20 matches: 18 positive, 2 negative. Precision in external QA: 95%.

Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.

Historical review data

Review Activity and Response Detail

Public-review aggregates captured through Aug 2, 2026. These figures describe the retrieved history, not a live feed.

Method: review-trends-v1.0.0

Retrieved history begins

Mar 6, 2015

Latest dated review

Jul 27, 2026

Retrieved coverage

100%

1,360 retrieved of 1,360 tracked

Recent 12-month reviews

117

Average rating: 4.25/5

Year-over-year review change

Average rating

-0.39 stars

4.25/5 in the recent period vs. 4.64/5 in the prior period

Review activity

-91 reviews

117 recent reviews vs. 208 in the prior period

Owner replies by rating group

Replies to 1–3-star reviews

62%

86 replies across 139 retrieved low-star reviews

Replies to 4–5-star reviews

86%

1,045 replies across 1,221 retrieved high-star reviews

Comparison gates prevent thin or incomplete review history from being presented as a trend. Review text and reviewer identities are not published in these aggregates.

Case Types Mentioned in Reviews

car accidentmotorcycleslip and fallmedical malpracticeworkplace injurywrongful death

Quick Stats

Reviews/Month
8.1
Avg Review Length
209 chars
Local Guide %
19%

Practice Areas

Insurance attorneyLaw firmAttorneyLegal servicesTrial attorney

About

At Lorenz & Lorenz Accident & Injury Lawyers PLLC, our team of experienced and compassionate Austin personal injury lawyers are dedicated to protecting the rights of our injured neighbors in Austin, W...

Source-Backed Website Signals

Details are shown only when captured from qualifying pages on the firm’s own website; they are self-reported website statements captured at a point in time and are not independent verification of service quality, attorney licensing, or suitability for a specific case.

Intake And Fee Signals

Free consultation stated Contingency fee mentioned No fee unless recovery stated 24/7 availability stated Contact form observed Phone intake observed

Languages And Practice Signals

Languages
Spanish
Practice Areas Mentioned On Site
bicycle accident brain injury car accident dog bite medical malpractice motorcycle accident pedestrian accident slip and fall truck accident wrongful death

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 1,123 text reviews in the current build.

Owner Response Rate
87%
replies to reviews
Explicit Recommendation Rate
41%
of analyzed reviewers
Communication Mentions
12%
of analyzed reviews
Professionalism Mentions
29%
of analyzed reviews
Results Mentions
14%
of analyzed reviews
Compassion Mentions
4%
of analyzed reviews
Average response time: 168 days

Rating Distribution

5 star
1180 (87%)
4 star
41 (3%)
3 star
9 (<1%)
2 star
12 (<1%)
1 star
118 (8.7%)
90% positive reviews 9% negative reviews Consistency index: 79.8

What Clients Praise

explicit recommendation 41.1% of reviews
professionalism 28.6% of reviews
case results 13.8% of reviews
communication 11.9% of reviews
speed 8.7% of reviews

Common Concerns (from negative reviews)

unprofessional (11.1%)
passed around (4.6%)
poor communication (1.9%)

Questions & Answers

Q: Do you offer a free consultation?

A: Yes, we offer a free consultation. Home and hospital visits are available. Please feel free to contact us 24/7.

— Lorenz & Lorenz

Q: Which accidents do you handle?

A: Our firm deals with vehicle accidents, slip & fall accidents, dog bites, wrongful death and more. Feel free to contact us for a free consultation to discuss the details of your case and to see if we can help.

— Lorenz & Lorenz

Q: How much does it cost you to investigate my claim?

A: We understand that money can be tight after an unexpected accident. Don’t let the fear of the cost of a personal injury lawyer stop you from asking for the legal help you deserve. At Lorenz & Lorenz, LLP, we work on a contingency fee basis, so you will owe no attorney's fees unless and until we su...

— Lorenz & Lorenz

Q: When should I speak with an attorney following an accident?

A: It's best to get in contact with an attorney as soon as possible. You might not need a personal injury lawyer to handle your injury case. However, you need to consult with an accident attorney before deciding how to proceed with your case. A personal injury lawyer reviews your claim and explains y...

— Lorenz & Lorenz

Q: How long does it take you to recover compensation from my personal injury lawsuit?

A: This really depends on the complexity of the case. We provide free consultations so please call our office to discuss the particulars of your case with an attorney.

— Lorenz & Lorenz

Q: Work place accident happened to my daughter some 5 yrears ago. A heavy object fell on her head, she passed out, brought to hospital, had scan, mri. Can she pursue case despite company's change of name?

A: Please contact our office to discuss the details. We offer free consultations 24/7.

— Lorenz & Lorenz

Q: My husband was in a bad wreck a man came across yellow lines an hit him head on he just got back from hospital but he has cracked ribs cuts an burn an bruised wrist , and the guys insurance is already being pushy trying to get statement from him

A: Please contact our office to discuss the details. We offer free consultations 24/7.

— Lorenz & Lorenz

Other Personal Injury in Austin

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 1,364 retrieved reviews and 1,123 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Consumer intelligence release llb-consumer-intelligence-2026-08-12-r4, derived from llb-depth50-research-2026-08-11-r1, supplies immutable office and brand IDs, market context, evidence-strength tier, and published practice/city memberships.
  • Historical review aggregates calculated from the retrieved public-review history captured through Aug 2, 2026.
  • 2 captured pages from the firm's website support the displayed self-reported intake signals, languages, and practice-area mentions.
  • Aggregate business and review-analysis fields rendered from the same exported firm record used by the city rankings; reviewer identities and review text are not republished.

Freshness

  • Business profile last collected: 2026-04-02 12:52:46.
  • Review records last collected: 2026-08-02 20:35:12; derived metrics last analyzed: 2026-08-02 20:36:23.
  • 1,360 total Google reviews tracked; 1,364 reviews retrieved; 1,123 text reviews analyzed.
  • Consumer intelligence release published 2026-08-12; that is a derived-release date, not a new profile or review observation.
  • Review-history snapshot: Aug 2, 2026; retrieved coverage: 100% of the tracked-review total.
  • Methodology version: 2026.04.07. Build packaging timestamp: 2026-08-03 08:34:48 UTC; this is not a source-refresh date.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Historical comparison tiles appear only when retrieved review history reaches both full twelve-month windows and each window meets the rating-count threshold.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • A within-market percentile is a relative position inside the fixed market cohort. It is not a probability, national rank, or legal-performance grade.
  • A theme appears only when that office result passes the published minimum sample, confidence, and external precision gates; absence is not proof that the topic never appears.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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