Jeff Roberts & Associates: Car Accident & Injury Lawyers - Nashville Office Reviews, Ratings & Analysis

213 Rep. John Lewis Way N STE 300, Nashville, TN 37219

5
178 Google reviews
Verified Profile

Jeff Roberts & Associates: Car Accident & Injury Lawyers - Nashville Office is a personal injury attorney in Nashville, Tennessee with a 5.0-star rating across 178 tracked Google reviews. The current build retrieved 178 reviews for this profile and analyzed 166 text reviews. The firm replies to 92% of public reviews, 81% of analyzed reviewers explicitly recommend it, and communication is mentioned in 19% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 98.2.

The most common review themes are explicit recommendation (81%), professionalism (36%), and speed (21%). Reviews in the sample mention matters involving car accident, truck accident, motorcycle, and medical malpractice. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Tracked Google reviews178Public review count currently visible on the profile.
Reviews retrieved178Review records stored in the current build.
Text reviews analyzed166Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate92%Share of retrieved reviews with an owner reply.
Explicit recommendation rate81%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions19%Share of analyzed reviews that mention communication.
Consistency index98.2Higher scores indicate a more consistently positive rating pattern.

Case Types Mentioned in Reviews

car accidenttruck accidentmotorcyclemedical malpracticeworkplace injurywrongful death

Quick Stats

Reviews/Month
1.4
Avg Review Length
367 chars
Local Guide %
16%

Practice Areas

Civil law attorneyLaw firmAttorneyTrial attorney

About

Seeking justice after a car accident? Jeff Roberts & Associates: Car Accident & Injury Lawyers are grounded here in Middle Tennessee and are here to help. We grew up here in the community we serve. Wi...

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 166 text reviews in the current build.

Owner Response Rate
92%
replies to reviews
Explicit Recommendation Rate
81%
of analyzed reviewers
Communication Mentions
19%
of analyzed reviews
Professionalism Mentions
36%
of analyzed reviews
Results Mentions
19%
of analyzed reviews
Compassion Mentions
11%
of analyzed reviews
Average response time: 134.3 days

Rating Distribution

5 star
176 (99%)
4 star
1 (<1%)
3 star
0 (0%)
2 star
0 (0%)
1 star
1 (<1%)
99% positive reviews 1% negative reviews Consistency index: 98.2

What Clients Praise

explicit recommendation 80.7% of reviews
professionalism 36.1% of reviews
speed 21.1% of reviews
communication 19.3% of reviews
case results 18.7% of reviews

Recent Reviews

natinati cinci Local Guide

This testimony has been very difficult to write, Mr. Casey exceeded my expectations. Mr. Casey and his team are true Advocates not just lawyers, they don't speak for you they speak as you. Progressive Insurance wanted to give me the run around and deny my claim. Mr. Casey fought for me, I was able ...

6 days ago
Joshua Markland

Glad I had got the reference to use Casey on my case. After talking one time with him I was at ease with the outcome and knew at that moment he had my best interest at hand. So if you're looking for great attorney contact these guys . They won't let you down. Amazing people with the highest regards ...

3 weeks ago
Chasity Brown

Let me say they did tremendous job with helping me on my accident. They worked with me and kept me in the loop with things asked all the questions that were needed for my case. I recommend them on anything dealing with these things. I truly appreciate everything they did to help me.

4 weeks ago
Shameka Hurst

I cannot say enough great things about Casey. From the very beginning, Casey was professional, knowledgeable, and genuinely compassionate about my situation. He took the time to clearly explain every step of the process, answered all of my questions promptly, and made sure I felt confident and infor...

a month ago
Vitas

Casey from Jeff Roberts & Associates was outstanding throughout the whole process. He went above and beyond, was extremely knowledgeable, fast, and efficient, and always kept us informed. We’re very happy with his services and would highly recommend him and the team!

Edited a month ago

Questions & Answers

Q: If I ever need a lawyer these guys will be the ones I call for anything! They did a fantastic job with my case kept me up to date. Helped me with everything I needed. I couldn’t have asked for a better lawyer an representatives. Thank you guys!

A: Guess that answers the question of how we can help if you're in need of a Nashville injury lawyer to represent you and handle your case. Thank you Mr Taylor!

— Jeff Roberts & Associates: Car Accident & Injury Lawyers - Nashville Office

Other Personal Injury in Nashville

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 178 retrieved reviews and 166 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Recent review excerpts and business details rendered from the same exported firm dataset used by the city rankings.

Freshness

  • Profile last scraped: 2026-04-02 14:17:59.
  • Profile last exported into the current build: 2026-04-02 14:23:47.
  • 178 total Google reviews tracked; 178 reviews retrieved; 166 text reviews analyzed.
  • Methodology version: 2026.04.07. Exported at: 2026-04-06 22:46:09 UTC.
  • Latest source timestamps in scope — profiles: 2026-04-02 14:17:59, reviews: 2026-04-02 14:21:17, analysis: 2026-04-06 17:04:28.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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