Hughes & Coleman Injury Lawyers Reviews, Ratings & Complaints

446 James Robertson Pkwy #100, Nashville, TN 37219

4.7
902 Google reviews
Claimed Google Business Profile

Hughes & Coleman Injury Lawyers is a personal injury attorney in Nashville, Tennessee with a 4.7-star rating across 902 tracked Google reviews. The current build retrieved 836 reviews for this profile and analyzed 581 text reviews. The firm has an owner reply on 89% of retrieved reviews, 39% of analyzed reviewers explicitly recommend it, and communication is mentioned in 14% of analyzed reviews. Its review pattern is fairly consistent based on a consistency index of 83.8.

The most common review themes are explicit recommendation (39%), professionalism (25%), and case results (15%). Reviews in the sample mention matters involving car accident, motorcycle, slip and fall, and medical malpractice. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Review verdict

Hughes & Coleman Injury Lawyers Review Summary and Due-Diligence Questions

These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.

What clients praise

The strongest recurring praise signals in the analyzed review sample are explicit recommendation (39%), professionalism (25%), and case results (15%). These percentages describe text labels in the captured sample, not independently verified service claims.

Is Hughes & Coleman Injury Lawyers legitimate?

Law Leaderboard can confirm that this page represents a public Google Business listing for Hughes & Coleman Injury Lawyers at 446 James Robertson Pkwy #100, Nashville, TN 37219. The listing has 902 tracked Google reviews and is marked as claimed on Google. This does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.

Is Hughes & Coleman Injury Lawyers a good law firm?

Hughes & Coleman Injury Lawyers has a 4.7/5 public Google rating across 902 tracked reviews. Law Leaderboard retrieved 836 reviews and analyzed 581 review texts for this profile. In that sample, the firm has an owner reply on 89% of retrieved reviews, 39% of analyzed reviewers explicitly recommend it, and communication is mentioned in 14% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.

What do Hughes & Coleman Injury Lawyers reviews complain about?

The recurring concern labels found in the analyzed negative-review sample are unprofessional (13%) and slow process (2%). Percentages describe the relevant review sample and should be read with the rating distribution and coverage notes below.

Does Hughes & Coleman Injury Lawyers respond to reviews?

Public review data shows an owner reply on 89% of the reviews retrieved for Hughes & Coleman Injury Lawyers. This measures responses to public reviews, not communication with clients during a case. Communication appears in 14% of analyzed review texts.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Tracked Google reviews902Public review count currently visible on the profile.
Reviews retrieved836Review records stored in the current build.
Text reviews analyzed581Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate89%Share of retrieved reviews with an owner reply.
Explicit recommendation rate39%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions14%Share of analyzed reviews that mention communication.
Consistency index83.8Higher scores indicate a more consistently positive rating pattern.

Historical review data

Review Activity and Response Detail

Public-review aggregates captured through Apr 6, 2026. These figures describe the retrieved history, not a live feed.

Method: review-trends-v1.0.0

Retrieved history begins

Oct 10, 2012

Latest dated review

Mar 30, 2026

Retrieved coverage

93%

836 retrieved of 902 tracked

Recent 12-month reviews

126

Average rating: 4.77/5

Year-over-year review change

Average rating

-0.01 stars

4.77/5 in the recent period vs. 4.78/5 in the prior period

Review activity

+12 reviews

126 recent reviews vs. 114 in the prior period

Owner replies by rating group

Replies to 1–3-star reviews

74%

45 replies across 61 retrieved low-star reviews

Replies to 4–5-star reviews

76%

587 replies across 775 retrieved high-star reviews

Comparison gates prevent thin or incomplete review history from being presented as a trend. Review text and reviewer identities are not published in these aggregates.

Case Types Mentioned in Reviews

car accidentmotorcycleslip and fallmedical malpracticeworkplace injury

Quick Stats

Reviews/Month
3.5
Avg Review Length
231 chars
Local Guide %
23%

About

Hughes & Coleman Injury Lawyers has worked with a wide variety of injury cases in and around Nashville. In fact, we’re proud of the fact that we don’t just help a few Nashville victims per year, we he...

Source-Backed Website Signals

Details are shown only when captured from qualifying pages on the firm’s own website; they are self-reported website statements captured at a point in time and are not independent verification of service quality, attorney licensing, or suitability for a specific case.

Intake And Fee Signals

Free consultation stated Contingency fee mentioned No fee unless recovery stated Live chat observed Contact form observed Phone intake observed

Languages And Practice Signals

Languages
No source-backed language list captured yet.
Practice Areas Mentioned On Site
brain injury car accident dog bite medical malpractice motorcycle accident pedestrian accident slip and fall truck accident workers compensation wrongful death

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 581 text reviews in the current build.

Owner Response Rate
89%
replies to reviews
Explicit Recommendation Rate
39%
of analyzed reviewers
Communication Mentions
14%
of analyzed reviews
Professionalism Mentions
25%
of analyzed reviews
Results Mentions
15%
of analyzed reviews
Compassion Mentions
9%
of analyzed reviews
Average response time: 160.2 days

Rating Distribution

5 star
812 (90%)
4 star
27 (3%)
3 star
9 (<1%)
2 star
9 (<1%)
1 star
45 (5%)
92% positive reviews 8% negative reviews Consistency index: 83.8

What Clients Praise

explicit recommendation 39.2% of reviews
professionalism 24.8% of reviews
case results 15% of reviews
communication 13.8% of reviews
compassion and care 8.8% of reviews

Common Concerns (from negative reviews)

unprofessional (12.8%)
slow process (2.1%)

Questions & Answers

Q: I was involved in a serious motor vehicle accident on 5/24/21 and sustained very serious injuries I was in the hospital from May 24th 2021 until this Thursday y/17/21 2021 what I'm asking is the airbags did not deploy

A: Cindy - We are so sorry to hear that you in were involved in automobile collision and hope that you are on the road to recovery from your injuries. Airbags deploy once they are signaled by crash sensors in the vehicle. If you were in a serious car wreck and your airbags failed to deploy, we suggest ...

— Hughes & Coleman Injury Lawyers

Q: I had a rear end accident on the 31st of December didnt have no pain until yesterday I am going to the doctors tomorrow any advise on how to approach this matter?

A: Just call Hughes and Colman, I'm josh

— Kerrie Whitaker

Q: Do these attorneys take disability cases?

A: Yes and they are great even if denied they will reapply and get it

— Renee Hooper

Q: do you file disability cases

A: Do not do it. Call someone else

— Scottylee1 Dallas1

Q: What can be expected when Hughes & Coleman Injury Lawyers start working on your car accident case?

A: Knowing what to expect ahead of time can make it easier to start the process of speaking with a personal injury lawyer in Nashville, TN about your personal injury case. Our legal staff is ready to help you step by step, including a free consultation, gathering of paperwork, working through medical t...

— Hughes & Coleman Injury Lawyers

Q: Do they take cases were an employee needed emergency surgery and while he was off the company called and said he would need to reapply? The employee is a disabled veteran and they lied on his employee record said he never returned to work.

A: Darlis - We are sorry to hear about your situation and would love to speak with you in greater detail. You can call our office at 800-800-4600.

— Hughes & Coleman Injury Lawyers

Q: How can I tell if I need to hire a personal injury lawyer?

A: Mikey - We suggest that you always consult with a personal injury lawyer. They can review the details of your case and let you know how they can help!

— Hughes & Coleman Injury Lawyers

Q: How long does it take to settle a personal injury case at Hughes & Coleman?

A: There are several variables in every case, therefore resulting in different case lengths.

— Hughes & Coleman Injury Lawyers

Q: How much does a lawyer at Hughes & Coleman Injury Lawyers charge for a lawsuit?

A: The lawyers at Hughes & Coleman work on a contingency fee basis. This means, there is no upfront cost and you don't pay anything unless we recover for you!

— Hughes & Coleman Injury Lawyers

Q: What falls under personal injury?

A: Anything that causes harm to you or your property due to someone else's negligence. Such as an Auto accident, slip & fall etc

— Latoya Valentine

Q: What does a personal injury lawyer at Hughes & Coleman do?

A: We worry about taking care of all aspects of the case so that you don't have to! The work of personal injury lawyers may but not limited to: obtaining police reports and police statements, interviewing witnesses, engage experts to help with accident reconstruction, collect and analyze medical record...

— Hughes & Coleman Injury Lawyers

Q: I got hurt at work. My shoulder has sugary and been out of work since11-27-18. With no pay or workmans ins. What can I do

A: A workers compensation attorney will be able to review your information and provide assistance. You may contact our office at 800-800-4600 for a free consultation.

— Hughes & Coleman Injury Lawyers

Q: Do y'all still pay if you know Someone who may be faking hurt for disability

A: No you have to have your medical history and proof.

— Kimberly Cratty

Q: Do i have to pay a deposit before you take a case

A: No

— Seven Market

Other Personal Injury in Nashville

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 836 retrieved reviews and 581 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Historical review aggregates calculated from the retrieved public-review history captured through Apr 6, 2026.
  • 1 captured pages from the firm's website support the displayed self-reported intake signals, languages, and practice-area mentions.
  • Aggregate business and review-analysis fields rendered from the same exported firm record used by the city rankings; reviewer identities and review text are not republished.

Freshness

  • Business profile last collected: 2026-04-02 14:17:59.
  • Review records last collected: 2026-04-06 17:00:05; derived metrics last analyzed: 2026-08-02 20:36:25.
  • 902 total Google reviews tracked; 836 reviews retrieved; 581 text reviews analyzed.
  • Review-history snapshot: Apr 6, 2026; retrieved coverage: 93% of the tracked-review total.
  • Methodology version: 2026.04.07. Build packaging timestamp: 2026-08-03 08:34:48 UTC; this is not a source-refresh date.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Historical comparison tiles appear only when retrieved review history reaches both full twelve-month windows and each window meets the rating-count threshold.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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