Claimed Google Business Profile Data refreshed Aug 2, 2026

Houston Car Accident and Personal Injury Lawyers – Sutliff & Stout Reviews, Ratings & Complaints

550 Post Oak Blvd #530, Houston, TX 77027

4.9 · 247 Google reviews

Review evidence score

LAW LEADERBOARD · REVIEW EVIDENCE SCORE · FIXED COHORT · 61.9 / 100
Within-market percentile
15.4th percentile
Evidence depth
Moderate evidence

Compares public-review evidence only. Not a measure of legal ability or outcomes.

Houston Car Accident and Personal Injury Lawyers – Sutliff & Stout is a personal injury attorney in Houston, Texas with a 4.9-star rating across 247 tracked Google reviews. The current build retrieved 260 reviews for this profile and analyzed 203 text reviews. The firm has an owner reply on 18% of retrieved reviews, 28% of analyzed reviewers explicitly recommend it, and communication is mentioned in 9% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 96.6.

The most common review themes are explicit recommendation (28%), case results (12%), and communication (9%). Reviews in the sample mention matters involving car accident, truck accident, medical malpractice, and workplace injury. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Review verdict

Houston Car Accident and Personal Injury Lawyers – Sutliff & Stout review summary, answered from data.

These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.

What clients praise

Houston Car Accident and Personal Injury Lawyers – Sutliff & Stout reviews most often praise explicit recommendation (28%), case results (12%), and communication (9%) in the analyzed sample. These percentages describe text labels in the captured sample, not independently verified service claims.

Is Houston Car Accident and Personal Injury Lawyers – Sutliff & Stout legitimate?

Houston Car Accident and Personal Injury Lawyers – Sutliff & Stout is listed on Google as a public business profile at 550 Post Oak Blvd #530, Houston, TX 77027, with 247 tracked Google reviews, and the listing is marked as claimed on Google. A public listing does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.

Is Houston Car Accident and Personal Injury Lawyers – Sutliff & Stout a good law firm?

Houston Car Accident and Personal Injury Lawyers – Sutliff & Stout has a 4.9/5 public Google rating across 247 tracked reviews. Law Leaderboard retrieved 260 reviews and analyzed 203 review texts for this profile. In that sample, the firm has an owner reply on 18% of retrieved reviews, 28% of analyzed reviewers explicitly recommend it, and communication is mentioned in 9% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.

What do Houston Car Accident and Personal Injury Lawyers – Sutliff & Stout reviews complain about?

Houston Car Accident and Personal Injury Lawyers – Sutliff & Stout reviews in the analyzed negative sample carry the recurring concern labels unprofessional (67%). Percentages describe the relevant review sample and should be read with the rating distribution and coverage notes below.

Does Houston Car Accident and Personal Injury Lawyers – Sutliff & Stout respond to reviews?

Houston Car Accident and Personal Injury Lawyers – Sutliff & Stout has replied to 18% of the reviews retrieved for this profile, according to public review data. This measures responses to public reviews, not communication with clients during a case. Communication appears in 9% of analyzed review texts.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Review Evidence Score61.9/100Moderate evidence; public-review evidence only.
Within-market score percentile15.4th percentileCompared with the fixed Houston, TX cohort.
Tracked Google reviews247Public review count currently visible on the profile.
Reviews retrieved260Review records stored in the current build.
Text reviews analyzed203Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate18%Share of retrieved reviews with an owner reply.
Explicit recommendation rate28%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions9%Share of analyzed reviews that mention communication.
Professionalism mentions8%Share of analyzed reviews that mention professionalism.
Case-results mentions12%Share of analyzed reviews that mention case results.
Compassion mentions4%Share of analyzed reviews that mention compassion or care.
Consistency index96.6Higher scores indicate a more consistently positive rating pattern.
Average owner response time229.9 daysMean delay between a public review and the owner reply.

Identity-linked office intelligence

Where This Office Sits in Houston, TX

An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.

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Evidence score

61.9/100

Score percentile

15.4th percentile

Rating percentile

64.1th percentile

Review-count percentile

51.3th percentile

Owner-reply percentile

Not scored

Evidence strength and entity relationship

Moderate evidence from 203 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.

Law Leaderboard office ID
llb-office-2bb248f11d360aa6
Law Leaderboard brand ID
llb-brand-29624751cf421e99
Brand relationship
Houston Car Accident and Personal Injury Lawyers – Sutliff & Stout

QA-published themes for this office

The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.

communication

2.5%

5 matches: 5 positive, 0 negative. Precision in external QA: 96%.

responsiveness delays

1.5%

3 matches: 3 positive, 0 negative. Precision in external QA: 95%.

Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.

Historical review data

Review Activity and Response Detail

Public-review aggregates captured through Apr 6, 2026. These figures describe the retrieved history, not a live feed.

Method: review-trends-v1.0.0

Retrieved history begins

Jul 13, 2012

Latest dated review

Apr 6, 2026

Retrieved coverage

105%

260 retrieved of 247 tracked

Recent 12-month reviews

41

Average rating: 4.85/5

Year-over-year review change

Average rating

-0.13 stars

4.85/5 in the recent period vs. 4.98/5 in the prior period

Review activity

-78 reviews

41 recent reviews vs. 119 in the prior period

Owner replies by rating group

Replies to 1–3-star reviews

0%

0 replies across 6 retrieved low-star reviews

Replies to 4–5-star reviews

17%

43 replies across 254 retrieved high-star reviews

Comparison gates prevent thin or incomplete review history from being presented as a trend. Review text and reviewer identities are not published in these aggregates.

Case Types Mentioned in Reviews

car accidenttruck accidentmedical malpracticeworkplace injurywrongful death

Quick Stats

Reviews/Month
1.2
Avg Review Length
179 chars
Local Guide %
25%

Practice Areas

Insurance attorneyLaw firmAttorneyTrial attorney

About

At Sutliff & Stout - Houston, our experienced car accident attorneys are dedicated to providing top-tier legal representation for personal injury claims. With board-certified expertise and a client-ce...

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.

Rating Distribution

5 star
238 (96%)
4 star
3 (1.2%)
3 star
1 (<1%)
2 star
1 (<1%)
1 star
4 (1.6%)
99% positive reviews 1% negative reviews Consistency index: 96.6

What Clients Praise

explicit recommendation 27.6% of reviews
case results 11.8% of reviews
communication 8.9% of reviews
professionalism 8.4% of reviews
expertise 4.9% of reviews

Common Concerns (from negative reviews)

● unprofessional (66.7%)

Other Personal Injury in Houston

Provenance

Sources, freshness, and limitations.

Sources

  • • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • • 260 retrieved reviews and 203 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • • Consumer intelligence release llb-consumer-intelligence-2026-08-12-r4, derived from llb-depth50-research-2026-08-11-r1, supplies immutable office and brand IDs, market context, evidence-strength tier, and published practice/city memberships.
  • • Historical review aggregates calculated from the retrieved public-review history captured through Apr 6, 2026.
  • • Aggregate business and review-analysis fields rendered from the same exported firm record used by the city rankings; reviewer identities and review text are not republished.

Freshness

  • • Business profile last collected: 2026-04-02 00:10:07.
  • • Review records last collected: 2026-04-06 17:02:43; derived metrics last analyzed: 2026-08-02 20:36:20.
  • • 247 total Google reviews tracked; 260 reviews retrieved; 203 text reviews analyzed.
  • • Consumer intelligence release published 2026-08-12; that is a derived-release date, not a new profile or review observation.
  • • Review-history snapshot: Apr 6, 2026; retrieved coverage: 105% of the tracked-review total.
  • • Methodology version: 2026.04.07. Build packaging timestamp: 2026-08-03 08:34:48 UTC; this is not a source-refresh date.

Limitations

  • • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • • Historical comparison tiles appear only when retrieved review history reaches both full twelve-month windows and each window meets the rating-count threshold.
  • • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • • A within-market percentile is a relative position inside the fixed market cohort. It is not a probability, national rank, or legal-performance grade.
  • • A theme appears only when that office result passes the published minimum sample, confidence, and external precision gates; absence is not proof that the topic never appears.
  • • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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