Hirsch & Lyon Reviews, Ratings & Analysis

1212 E Osborn Rd #200, Phoenix, AZ 85014

4.9
335 Google reviews
Verified Profile

Hirsch & Lyon is a personal injury attorney in Phoenix, Arizona with a 4.9-star rating across 335 tracked Google reviews. The current build retrieved 335 reviews for this profile and analyzed 294 text reviews. The firm replies to 53% of public reviews, 86% of analyzed reviewers explicitly recommend it, and communication is mentioned in 25% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 96.3.

The most common review themes are explicit recommendation (86%), professionalism (32%), and case results (28%). Reviews in the sample mention matters involving car accident, motorcycle, medical malpractice, and wrongful death. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Tracked Google reviews335Public review count currently visible on the profile.
Reviews retrieved335Review records stored in the current build.
Text reviews analyzed294Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate53%Share of retrieved reviews with an owner reply.
Explicit recommendation rate86%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions25%Share of analyzed reviews that mention communication.
Consistency index96.3Higher scores indicate a more consistently positive rating pattern.

Case Types Mentioned in Reviews

car accidentmotorcyclemedical malpracticewrongful deathdog bite

Quick Stats

Reviews/Month
2.7
Avg Review Length
368 chars
Local Guide %
22%

Practice Areas

Law firmAttorney

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 294 text reviews in the current build.

Owner Response Rate
53%
replies to reviews
Explicit Recommendation Rate
86%
of analyzed reviewers
Communication Mentions
25%
of analyzed reviews
Professionalism Mentions
32%
of analyzed reviews
Results Mentions
28%
of analyzed reviews
Compassion Mentions
13%
of analyzed reviews
Average response time: 204.9 days

Rating Distribution

5 star
324 (97%)
4 star
8 (2.4%)
3 star
0 (0%)
2 star
0 (0%)
1 star
3 (<1%)
99% positive reviews 1% negative reviews Consistency index: 96.3

What Clients Praise

explicit recommendation 86.4% of reviews
professionalism 32.3% of reviews
case results 28.2% of reviews
communication 25.2% of reviews
speed 13.3% of reviews

Common Concerns (from negative reviews)

unprofessional (66.7%)

Recent Reviews

Hector Camacho

Last year I got hit multiple times and Chelsie and her team made sure I was well taken care of and took the headache out of the accidents while I could focus on recovery.

a month ago
Dez Fowler Local Guide

Great company I got referred here to Gilbert physical medicine and I’m just now writing a review I highly suggest using them during anything that you need. They honestly take care of things the right way compared to some other lawyers that I’ve had handle situation. I will be reaching out again if I...

6 months ago
David Shepard

I was hit by a car on my motorcycle it was a wreck, a devastating crash that knocked me into the dirt. But then, like a bright light cutting through the chaos, Jeleyka and Jack at Hirsch and Lyon stepped in. They didn’t just handle my case, they took me by the hand and walked me through the wreckage...

7 months ago
Celeste Cline

Jack Hirsch was the angel we needed during the hardest time of our lives. I couldn't recommend a better person to help you in your time of need. When my mom was hit by a truck in Phoenix, AZ, we didn't know what to do first, but Jack took our case and helped guide us through a very emotional and sca...

a year ago
Anahi Lazcano

Good experience, fast and safe

a year ago

Other Personal Injury in Phoenix

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 335 retrieved reviews and 294 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Recent review excerpts and business details rendered from the same exported firm dataset used by the city rankings.

Freshness

  • Profile last scraped: 2026-04-02 12:08:16.
  • Profile last exported into the current build: 2026-04-02 12:08:16.
  • 335 total Google reviews tracked; 335 reviews retrieved; 294 text reviews analyzed.
  • Methodology version: 2026.04.07. Exported at: 2026-04-06 22:46:09 UTC.
  • Latest source timestamps in scope — profiles: 2026-04-02 12:08:16, reviews: 2026-04-06 17:02:01, analysis: 2026-04-06 17:04:24.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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