Herrman & Herrman, P.L.L.C. Reviews, Ratings & Analysis

8122 Datapoint Dr #816, San Antonio, TX 78229

4.8
1,339 Google reviews
Verified Profile

Herrman & Herrman, P.L.L.C. is a personal injury attorney in San Antonio, Texas with a 4.8-star rating across 1,339 tracked Google reviews. The current build retrieved 1,339 reviews for this profile and analyzed 1,286 text reviews. The firm replies to 100% of public reviews, 66% of analyzed reviewers explicitly recommend it, and communication is mentioned in 11% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 92.9.

The most common review themes are explicit recommendation (66%), professionalism (17%), and case results (12%). Reviews in the sample mention matters involving car accident, truck accident, motorcycle, and slip and fall. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Tracked Google reviews1,339Public review count currently visible on the profile.
Reviews retrieved1,339Review records stored in the current build.
Text reviews analyzed1,286Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate100%Share of retrieved reviews with an owner reply.
Explicit recommendation rate66%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions11%Share of analyzed reviews that mention communication.
Consistency index92.9Higher scores indicate a more consistently positive rating pattern.

Case Types Mentioned in Reviews

car accidenttruck accidentmotorcycleslip and fallmedical malpracticewrongful death

Quick Stats

Reviews/Month
13.6
Avg Review Length
201 chars
Local Guide %
12%

Practice Areas

Law firmAttorneyLegal servicesTrial attorney

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 1,286 text reviews in the current build.

Owner Response Rate
100%
replies to reviews
Explicit Recommendation Rate
66%
of analyzed reviewers
Communication Mentions
11%
of analyzed reviews
Professionalism Mentions
17%
of analyzed reviews
Results Mentions
12%
of analyzed reviews
Compassion Mentions
5%
of analyzed reviews
Average response time: 181.5 days

Rating Distribution

5 star
1278 (95%)
4 star
11 (<1%)
3 star
3 (<1%)
2 star
2 (<1%)
1 star
45 (3.4%)
97% positive reviews 3% negative reviews Consistency index: 92.9

What Clients Praise

explicit recommendation 65.8% of reviews
professionalism 16.9% of reviews
case results 12.1% of reviews
communication 11% of reviews
speed 7.2% of reviews

Common Concerns (from negative reviews)

unprofessional (31.8%)
poor communication (13.6%)
passed around (6.8%)

Recent Reviews

Kyle Steele

When I was injured in my auto accident I was stuck and didn't know what to do. I was suggested this law firm and I'm so happy I trusted them. From the moment I connected with my auto accident attorney, I was at ease. They truly care about their clients.

3 days ago
Julian Angulo

Very helpful personal injury attorneys. Everything was done in a timely manner and I was always updated on my case. For any case where you need a personal injury attorney I highly recommend Herrman and Herrman.

4 days ago
Kara Mueller

Best personal injury attorneys in town! Great communication and my case was resolved quickly. If you are involved in a car accident or slip and fall this is the place to go to. They were super helpful and were always giving me updates on my case.

5 days ago
Janice

Hired them for an accident and injury claim. They sent me to a crappy physical therapy place where there were tons of people in a gym-like setting and a couple people helping us all. They never did anything with my case and changed paralegals so often that each time I called they always said someone...

5 days ago
Zackarias Torres Local Guide

I hired Herman & Herman, including attorney Charles Regalado, and was overcharged and billed for services that were never performed. Their motto claims they are “always putting you first,” but my experience left me feeling like I was last. I was promised a favorable outcome, yet received little to n...

5 days ago

Other Personal Injury in San Antonio

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 1,339 retrieved reviews and 1,286 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Recent review excerpts and business details rendered from the same exported firm dataset used by the city rankings.

Freshness

  • Profile last scraped: 2026-04-02 13:28:15.
  • Profile last exported into the current build: 2026-04-02 13:28:15.
  • 1,339 total Google reviews tracked; 1,339 reviews retrieved; 1,286 text reviews analyzed.
  • Methodology version: 2026.04.07. Exported at: 2026-04-06 22:46:09 UTC.
  • Latest source timestamps in scope — profiles: 2026-04-02 13:28:15, reviews: 2026-04-06 16:59:46, analysis: 2026-04-06 17:04:27.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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