Herrman & Herrman, P.L.L.C. is a personal injury attorney in San Antonio, Texas with a 4.8-star rating across 1,339 tracked Google reviews. The current build retrieved 1,339 reviews for this profile and analyzed 1,286 text reviews. The firm replies to 100% of public reviews, 66% of analyzed reviewers explicitly recommend it, and communication is mentioned in 11% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 92.9.
The most common review themes are explicit recommendation (66%), professionalism (17%), and case results (12%). Reviews in the sample mention matters involving car accident, truck accident, motorcycle, and slip and fall. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.
What Our Data Shows
The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency,
praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.
Performance Metrics
Based on analysis of 1,286 text reviews in the current build.
Owner Response Rate
100%
replies to reviews
Explicit Recommendation Rate
66%
of analyzed reviewers
Communication Mentions
11%
of analyzed reviews
Professionalism Mentions
17%
of analyzed reviews
Results Mentions
12%
of analyzed reviews
Compassion Mentions
5%
of analyzed reviews
Average response time: 181.5 days
Rating Distribution
97% positive reviews 3% negative reviews Consistency index: 92.9
What Clients Praise
explicit recommendation 65.8% of reviews
professionalism 16.9% of reviews
case results 12.1% of reviews
communication 11% of reviews
Common Concerns (from negative reviews)
● unprofessional (31.8%)
● poor communication (13.6%)
● passed around (6.8%)
Recent Reviews
When I was injured in my auto accident I was stuck and didn't know what to do. I was suggested this law firm and I'm so happy I trusted them. From the moment I connected with my auto accident attorney, I was at ease. They truly care about their clients.
3 days ago
Very helpful personal injury attorneys. Everything was done in a timely manner and I was always updated on my case. For any case where you need a personal injury attorney I highly recommend Herrman and Herrman.
4 days ago
Best personal injury attorneys in town! Great communication and my case was resolved quickly. If you are involved in a car accident or slip and fall this is the place to go to. They were super helpful and were always giving me updates on my case.
5 days ago
Hired them for an accident and injury claim. They sent me to a crappy physical therapy place where there were tons of people in a gym-like setting and a couple people helping us all. They never did anything with my case and changed paralegals so often that each time I called they always said someone...
5 days ago
Zackarias Torres Local Guide
★
I hired Herman & Herman, including attorney Charles Regalado, and was overcharged and billed for services that were never performed. Their motto claims they are “always putting you first,” but my experience left me feeling like I was last.
I was promised a favorable outcome, yet received little to n...
5 days ago