Herrman & Herrman, P.L.L.C. Reviews, Ratings & Complaints

8122 Datapoint Dr #816, San Antonio, TX 78229

Public profile and review data last refreshed Aug 2, 2026.

4.8
1,339 Google reviews
Claimed Google Business Profile Compare all tracked Herrman & Herrman locations

Herrman & Herrman, P.L.L.C. is a personal injury attorney in San Antonio, Texas with a 4.8-star rating across 1,339 tracked Google reviews. The current build retrieved 1,339 reviews for this profile and analyzed 1,286 text reviews. The firm has an owner reply on 100% of retrieved reviews, 66% of analyzed reviewers explicitly recommend it, and communication is mentioned in 11% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 92.9.

The most common review themes are explicit recommendation (66%), professionalism (17%), and case results (12%). Reviews in the sample mention matters involving car accident, truck accident, motorcycle, and slip and fall. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Review verdict

Herrman & Herrman, P.L.L.C. Review Summary and Due-Diligence Questions

These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.

What clients praise

The strongest recurring praise signals in the analyzed review sample are explicit recommendation (66%), professionalism (17%), and case results (12%). These percentages describe text labels in the captured sample, not independently verified service claims.

Is Herrman & Herrman, P.L.L.C. legitimate?

Law Leaderboard can confirm that this page represents a public Google Business listing for Herrman & Herrman, P.L.L.C. at 8122 Datapoint Dr #816, San Antonio, TX 78229. The listing has 1,339 tracked Google reviews and is marked as claimed on Google. This does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.

Is Herrman & Herrman, P.L.L.C. a good law firm?

Herrman & Herrman, P.L.L.C. has a 4.8/5 public Google rating across 1,339 tracked reviews. Law Leaderboard retrieved 1,339 reviews and analyzed 1,286 review texts for this profile. In that sample, the firm has an owner reply on 100% of retrieved reviews, 66% of analyzed reviewers explicitly recommend it, and communication is mentioned in 11% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.

What do Herrman & Herrman, P.L.L.C. reviews complain about?

The recurring concern labels found in the analyzed negative-review sample are unprofessional (32%), poor communication (14%), and passed around (7%). Percentages describe the relevant review sample and should be read with the rating distribution and coverage notes below.

Does Herrman & Herrman, P.L.L.C. respond to reviews?

Public review data shows an owner reply on 100% of the reviews retrieved for Herrman & Herrman, P.L.L.C.. This measures responses to public reviews, not communication with clients during a case. Communication appears in 11% of analyzed review texts.

Could experiences vary by location?

Yes. This evidence covers the San Antonio, Texas office. Compare all tracked Herrman & Herrman offices before generalizing this location's rating, praise, or concern signals to the wider brand.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Review Evidence Score74.1/100Extensive evidence; public-review evidence only.
Within-market score percentile51.5th percentileCompared with the fixed San Antonio, TX cohort.
Tracked Google reviews1,339Public review count currently visible on the profile.
Reviews retrieved1,339Review records stored in the current build.
Text reviews analyzed1,286Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate100%Share of retrieved reviews with an owner reply.
Explicit recommendation rate66%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions11%Share of analyzed reviews that mention communication.
Consistency index92.9Higher scores indicate a more consistently positive rating pattern.

Identity-linked office intelligence

Where This Office Sits in San Antonio, TX

An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.

Compare offices side by side →

Evidence score

74.1/100

Score percentile

51.5th percentile

Rating percentile

27.3th percentile

Review-count percentile

97th percentile

Owner-reply percentile

Not scored

Evidence strength and entity relationship

Extensive evidence from 1,286 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.

Law Leaderboard office ID
llb-office-57fea0324b553380
Law Leaderboard brand ID
llb-brand-herrman-and-herrman

QA-published themes for this office

The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.

communication

3.9%

50 matches: 43 positive, 7 negative. Precision in external QA: 96%.

Outcome language (unverified)

2.6%

34 matches: 18 positive, 0 negative, 16 neutral. Precision in external QA: 82%.

responsiveness delays

1.4%

18 matches: 15 positive, 3 negative. Precision in external QA: 95%.

Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.

Historical review data

Review Activity and Response Detail

Public-review aggregates captured through Apr 6, 2026. These figures describe the retrieved history, not a live feed.

Method: review-trends-v1.0.0

Retrieved history begins

Jun 17, 2018

Latest dated review

Apr 2, 2026

Retrieved coverage

100%

1,339 retrieved of 1,339 tracked

Recent 12-month reviews

90

Average rating: 4.31/5

Year-over-year review change

Average rating

-0.56 stars

4.31/5 in the recent period vs. 4.87/5 in the prior period

Review activity

-414 reviews

90 recent reviews vs. 504 in the prior period

Owner replies by rating group

Replies to 1–3-star reviews

92%

46 replies across 50 retrieved low-star reviews

Replies to 4–5-star reviews

100%

1,288 replies across 1,289 retrieved high-star reviews

Comparison gates prevent thin or incomplete review history from being presented as a trend. Review text and reviewer identities are not published in these aggregates.

Case Types Mentioned in Reviews

car accidenttruck accidentmotorcycleslip and fallmedical malpracticewrongful death

Quick Stats

Reviews/Month
13.6
Avg Review Length
201 chars
Local Guide %
12%

Practice Areas

Law firmAttorneyLegal servicesTrial attorney

Source-Backed Website Signals

Details are shown only when captured from qualifying pages on the firm’s own website; they are self-reported website statements captured at a point in time and are not independent verification of service quality, attorney licensing, or suitability for a specific case.

Intake And Fee Signals

Free consultation stated Contingency fee mentioned No fee unless recovery stated 24/7 availability stated Live chat observed Contact form observed Phone intake observed

Languages And Practice Signals

Languages
Spanish
Practice Areas Mentioned On Site
brain injury car accident medical malpractice motorcycle accident pedestrian accident product liability slip and fall truck accident workers compensation wrongful death

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 1,286 text reviews in the current build.

Owner Response Rate
100%
replies to reviews
Explicit Recommendation Rate
66%
of analyzed reviewers
Communication Mentions
11%
of analyzed reviews
Professionalism Mentions
17%
of analyzed reviews
Results Mentions
12%
of analyzed reviews
Compassion Mentions
5%
of analyzed reviews
Average response time: 181.5 days

Rating Distribution

5 star
1278 (95%)
4 star
11 (<1%)
3 star
3 (<1%)
2 star
2 (<1%)
1 star
45 (3.4%)
97% positive reviews 3% negative reviews Consistency index: 92.9

What Clients Praise

explicit recommendation 65.8% of reviews
professionalism 16.9% of reviews
case results 12.1% of reviews
communication 11% of reviews
speed 7.2% of reviews

Common Concerns (from negative reviews)

unprofessional (31.8%)
poor communication (13.6%)
passed around (6.8%)

Other Personal Injury in San Antonio

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 1,339 retrieved reviews and 1,286 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Consumer intelligence release llb-consumer-intelligence-2026-08-12-r4, derived from llb-depth50-research-2026-08-11-r1, supplies immutable office and brand IDs, market context, evidence-strength tier, and published practice/city memberships.
  • Historical review aggregates calculated from the retrieved public-review history captured through Apr 6, 2026.
  • 2 captured pages from the firm's website support the displayed self-reported intake signals, languages, and practice-area mentions.
  • Aggregate business and review-analysis fields rendered from the same exported firm record used by the city rankings; reviewer identities and review text are not republished.

Freshness

  • Business profile last collected: 2026-04-02 13:28:15.
  • Review records last collected: 2026-04-06 16:59:46; derived metrics last analyzed: 2026-08-02 20:36:24.
  • 1,339 total Google reviews tracked; 1,339 reviews retrieved; 1,286 text reviews analyzed.
  • Consumer intelligence release published 2026-08-12; that is a derived-release date, not a new profile or review observation.
  • Review-history snapshot: Apr 6, 2026; retrieved coverage: 100% of the tracked-review total.
  • Methodology version: 2026.04.07. Build packaging timestamp: 2026-08-03 08:55:01 UTC; this is not a source-refresh date.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Historical comparison tiles appear only when retrieved review history reaches both full twelve-month windows and each window meets the rating-count threshold.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • A within-market percentile is a relative position inside the fixed market cohort. It is not a probability, national rank, or legal-performance grade.
  • A theme appears only when that office result passes the published minimum sample, confidence, and external precision gates; absence is not proof that the topic never appears.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
← View all San Antonio personal injury lawyers ranked by public review signals
Explore Texas personal injury markets → Compare this office in the Car Accident cohort → Compare this office in the Motorcycle Accident cohort → Compare this office in the Truck Accident cohort → Report an outdated or incorrect detail on this profile →