Herrman & Herrman, P.L.L.C Reviews, Ratings & Complaints

1701 Directors Blvd Suite 820, Austin, TX 78744

Public profile and review data last refreshed Aug 2, 2026.

4.9
815 Google reviews
Claimed Google Business Profile Compare all tracked Herrman & Herrman locations

Herrman & Herrman, P.L.L.C is a personal injury attorney in Austin, Texas with a 4.9-star rating across 815 tracked Google reviews. The current build retrieved 816 reviews for this profile and analyzed 815 text reviews. The firm has an owner reply on 100% of retrieved reviews, 59% of analyzed reviewers explicitly recommend it, and communication is mentioned in 9% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 97.2.

The most common review themes are explicit recommendation (59%), professionalism (14%), and case results (9%). Reviews in the sample mention matters involving car accident, truck accident, motorcycle, and slip and fall. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Review verdict

Herrman & Herrman, P.L.L.C Review Summary and Due-Diligence Questions

These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.

What clients praise

The strongest recurring praise signals in the analyzed review sample are explicit recommendation (59%), professionalism (14%), and case results (9%). These percentages describe text labels in the captured sample, not independently verified service claims.

Is Herrman & Herrman, P.L.L.C legitimate?

Law Leaderboard can confirm that this page represents a public Google Business listing for Herrman & Herrman, P.L.L.C at 1701 Directors Blvd Suite 820, Austin, TX 78744. The listing has 815 tracked Google reviews and is marked as claimed on Google. This does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.

Is Herrman & Herrman, P.L.L.C a good law firm?

Herrman & Herrman, P.L.L.C has a 4.9/5 public Google rating across 815 tracked reviews. Law Leaderboard retrieved 816 reviews and analyzed 815 review texts for this profile. In that sample, the firm has an owner reply on 100% of retrieved reviews, 59% of analyzed reviewers explicitly recommend it, and communication is mentioned in 9% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.

What do Herrman & Herrman, P.L.L.C reviews complain about?

The recurring concern labels found in the analyzed negative-review sample are unprofessional (63%) and passed around (13%). Percentages describe the relevant review sample and should be read with the rating distribution and coverage notes below.

Does Herrman & Herrman, P.L.L.C respond to reviews?

Public review data shows an owner reply on 100% of the reviews retrieved for Herrman & Herrman, P.L.L.C. This measures responses to public reviews, not communication with clients during a case. Communication appears in 9% of analyzed review texts.

Could experiences vary by location?

Yes. This evidence covers the Austin, Texas office. Compare all tracked Herrman & Herrman offices before generalizing this location's rating, praise, or concern signals to the wider brand.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Review Evidence Score75.2/100Strong evidence; public-review evidence only.
Within-market score percentile56th percentileCompared with the fixed Austin, TX cohort.
Tracked Google reviews815Public review count currently visible on the profile.
Reviews retrieved816Review records stored in the current build.
Text reviews analyzed815Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate100%Share of retrieved reviews with an owner reply.
Explicit recommendation rate59%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions9%Share of analyzed reviews that mention communication.
Consistency index97.2Higher scores indicate a more consistently positive rating pattern.

Identity-linked office intelligence

Where This Office Sits in Austin, TX

An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.

Compare offices side by side →

Evidence score

75.2/100

Score percentile

56th percentile

Rating percentile

56th percentile

Review-count percentile

92th percentile

Owner-reply percentile

Not scored

Evidence strength and entity relationship

Strong evidence from 815 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.

Law Leaderboard office ID
llb-office-872d376c0ac41d3d
Law Leaderboard brand ID
llb-brand-herrman-and-herrman

QA-published themes for this office

The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.

communication

3.6%

29 matches: 29 positive, 0 negative. Precision in external QA: 96%.

Outcome language (unverified)

1.7%

14 matches: 13 positive, 0 negative, 1 neutral. Precision in external QA: 82%.

responsiveness delays

0.4%

3 matches: 2 positive, 1 negative. Precision in external QA: 95%.

Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.

Historical review data

Review Activity and Response Detail

Public-review aggregates captured through Apr 6, 2026. These figures describe the retrieved history, not a live feed.

Method: review-trends-v1.0.0

Retrieved history begins

Jun 16, 2023

Latest dated review

Apr 5, 2026

Retrieved coverage

1%

816 retrieved of 815 tracked

Recent 12-month reviews

318

Average rating: 4.94/5

Year-over-year review change

Average rating

+0.04 stars

4.94/5 in the recent period vs. 4.90/5 in the prior period

Review activity

+154 reviews

318 recent reviews vs. 164 in the prior period

Owner replies by rating group

Replies to 1–3-star reviews

100%

8 replies across 8 retrieved low-star reviews

Replies to 4–5-star reviews

100%

808 replies across 808 retrieved high-star reviews

Comparison gates prevent thin or incomplete review history from being presented as a trend. Review text and reviewer identities are not published in these aggregates.

Case Types Mentioned in Reviews

car accidenttruck accidentmotorcycleslip and fallmedical malpracticewrongful death

Quick Stats

Reviews/Month
23.9
Avg Review Length
182 chars
Local Guide %
9%

Practice Areas

Insurance attorneyLaw firmAttorney

About

At Herrman & Herrman, our mission is to help people who have been injured through the negligence of others pursue the compensation needed to rebuild their lives. Our attorneys have successfully handle...

Source-Backed Website Signals

Details are shown only when captured from qualifying pages on the firm’s own website; they are self-reported website statements captured at a point in time and are not independent verification of service quality, attorney licensing, or suitability for a specific case.

Intake And Fee Signals

Free consultation stated Contingency fee mentioned Live chat observed Contact form observed Phone intake observed

Languages And Practice Signals

Languages
Spanish
Practice Areas Mentioned On Site
brain injury car accident dog bite medical malpractice pedestrian accident slip and fall truck accident workers compensation wrongful death

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 815 text reviews in the current build.

Owner Response Rate
100%
replies to reviews
Explicit Recommendation Rate
59%
of analyzed reviewers
Communication Mentions
9%
of analyzed reviews
Professionalism Mentions
14%
of analyzed reviews
Results Mentions
9%
of analyzed reviews
Compassion Mentions
6%
of analyzed reviews
Average response time: 142.3 days

Rating Distribution

5 star
799 (98%)
4 star
7 (<1%)
3 star
0 (0%)
2 star
0 (0%)
1 star
9 (1.1%)
99% positive reviews 1% negative reviews Consistency index: 97.2

What Clients Praise

explicit recommendation 58.7% of reviews
professionalism 13.9% of reviews
case results 9.1% of reviews
communication 8.8% of reviews
expertise 7.6% of reviews

Common Concerns (from negative reviews)

unprofessional (62.5%)
passed around (12.5%)

Questions & Answers

Q: Are motorcycle accident claims different from car accidents?

A: Yes. Motorcyclists often face more severe injuries, and insurance companies may try to blame the rider unfairly. These claims require a law firm that understands the unique challenges bikers face. Contact Herrman & Herrman today. We have experience with motorcycle injury cases and are ready to stand...

— Herrman & Herrman, P.L.L.C

Q: What should I do after a motorcycle accident?

A: After getting to safety and seeking medical attention, document the scene, exchange info, and don’t talk to the other driver’s insurance without legal guidance. Call Herrman & Herrman immediately for a free consultation. We know how to handle motorcycle accident claims and will fight to get you maxi...

— Herrman & Herrman, P.L.L.C

Q: How long does a car accident case take to settle?

A: The timeline depends on how complex the case is, the severity of your injuries, and how cooperative the insurance company is. Some cases resolve quickly, while others may take months. It can take more than a year, if the case goes to litigation. Call Herrman & Herrman today. We’ll keep the process ...

— Herrman & Herrman, P.L.L.C

Q: What if the insurance company offers me a quick settlement?

A: Insurance companies often offer quick settlements to close the case fast—and for as little as possible. These offers rarely cover all of your medical expenses, lost wages, and long-term costs. Before accepting anything, call Herrman & Herrman for a free consultation. We’ll review your offer and figh...

— Herrman & Herrman, P.L.L.C

Q: What does it cost to hire a car accident lawyer?

A: At Herrman & Herrman, we work on a contingency fee basis. That means you pay nothing upfront—and we only get paid if we win your case. Call us today for a free, no-obligation consultation. Let us fight for your rights while you focus on healing.

— Herrman & Herrman, P.L.L.C

Q: What if the other driver doesn’t have insurance?

A: If the at-fault driver is uninsured, you may still be able to recover compensation through your own uninsured/underinsured motorist coverage. Or, if the driver of the vehicle was borrowing someone else's vehicle, the vehicle may have insurance. Our team can help you explore every available option. C...

— Herrman & Herrman, P.L.L.C

Q: How much is my car accident case worth?

A: Every case is different, and the value depends on factors like medical bills, lost wages, pain and suffering, and how the accident affects your life. Also, we need to find out how much insurance is available. Reach out to Herrman & Herrman today for a free case evaluation. We’ll review your case an...

— Herrman & Herrman, P.L.L.C

Q: Do I need a lawyer after a minor car accident?

A: Even if the accident seems minor, injuries and vehicle damage can worsen over time. Insurance companies may try to downplay your claim. A Herrman & Herrman personal injury attorney can help you understand your rights and make sure you aren’t taken advantage of. Call Herrman & Herrman now—we offer fr...

— Herrman & Herrman, P.L.L.C

Q: What should I do immediately after a car accident in Texas?

A: After a car accident, your health and safety come first. Call 911 if anyone is injured, move to a safe location, exchange information, take photos of the scene, and seek medical attention—even if you feel fine. Then, contact a Herrman & Herrman personal injury attorney as soon as possible. Call Herr...

— Herrman & Herrman, P.L.L.C

Other Personal Injury in Austin

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 816 retrieved reviews and 815 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Consumer intelligence release llb-consumer-intelligence-2026-08-12-r4, derived from llb-depth50-research-2026-08-11-r1, supplies immutable office and brand IDs, market context, evidence-strength tier, and published practice/city memberships.
  • Historical review aggregates calculated from the retrieved public-review history captured through Apr 6, 2026.
  • 2 captured pages from the firm's website support the displayed self-reported intake signals, languages, and practice-area mentions.
  • Aggregate business and review-analysis fields rendered from the same exported firm record used by the city rankings; reviewer identities and review text are not republished.

Freshness

  • Business profile last collected: 2026-04-02 12:52:46.
  • Review records last collected: 2026-04-06 17:00:15; derived metrics last analyzed: 2026-08-02 20:36:23.
  • 815 total Google reviews tracked; 816 reviews retrieved; 815 text reviews analyzed.
  • Consumer intelligence release published 2026-08-12; that is a derived-release date, not a new profile or review observation.
  • Review-history snapshot: Apr 6, 2026; retrieved coverage: 1% of the tracked-review total.
  • Methodology version: 2026.04.07. Build packaging timestamp: 2026-08-03 08:55:01 UTC; this is not a source-refresh date.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Historical comparison tiles appear only when retrieved review history reaches both full twelve-month windows and each window meets the rating-count threshold.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • A within-market percentile is a relative position inside the fixed market cohort. It is not a probability, national rank, or legal-performance grade.
  • A theme appears only when that office result passes the published minimum sample, confidence, and external precision gates; absence is not proof that the topic never appears.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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