Harrell & Harrell P.A. is a personal injury attorney in Jacksonville, Florida with a 4.6-star rating across 604 tracked Google reviews. The current build retrieved 603 reviews for this profile and analyzed 501 text reviews. The firm replies to 88% of public reviews, 55% of analyzed reviewers explicitly recommend it, and communication is mentioned in 20% of analyzed reviews. Its review pattern is fairly consistent based on a consistency index of 80.6.
The most common review themes are explicit recommendation (55%), professionalism (30%), and case results (21%). Reviews in the sample mention matters involving car accident, truck accident, motorcycle, and slip and fall. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.
What Our Data Shows
The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency,
praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.
Performance Metrics
Based on analysis of 501 text reviews in the current build.
Owner Response Rate
88%
replies to reviews
Explicit Recommendation Rate
55%
of analyzed reviewers
Communication Mentions
20%
of analyzed reviews
Professionalism Mentions
30%
of analyzed reviews
Results Mentions
21%
of analyzed reviews
Compassion Mentions
12%
of analyzed reviews
Average response time: 162.1 days
Rating Distribution
90% positive reviews 9% negative reviews Consistency index: 80.6
What Clients Praise
explicit recommendation 54.9% of reviews
professionalism 29.5% of reviews
case results 21.4% of reviews
communication 19.6% of reviews
compassion and care 11.8% of reviews
Common Concerns (from negative reviews)
● unprofessional (20%)
● poor communication (2%)
● low settlement (2%)
Recent Reviews
I want to give a big thank you to Harrell & Harrell , Frank, and the entire team for the great work they did on my case. They were there for me every step of the way, kept me updated whenever I needed it, and truly exceeded my expectations. Glory to God for the outcome and for placing me in such gre...
a day ago
Elizabeth Testa Local Guide
★★★★★
Harrell and Harrell helped us with a Social Security disability insurance claim. Amy Snyder was amazing! Every email and call were answered quickly. They got out claim approved the very first timeI would highly recommend them.
3 days ago
jerry cornwall Local Guide
★★★★★
Mr. Black did a extremely great job in representing my case, I couldn't be more satisfied with my outcome. I would highly recommend Harrell&Harrell to anyone with a accident case looking to get a great outcome, thank you Mr Black!
a week ago
I can honestly say Harrell & Harrell is one of the best law firms here in Jacksonville. They have represented me twice in a lawsuit and has done an amazing job. Thank you, Harrell & Harrell
2 weeks ago
My experience was great with Harrell & Harrell. The communication was fantastic and everyone was friendly and helpful. I would use them again or recommended them to family and friends. I am very grateful for the team there and the compassion they gave me.
3 weeks ago