Harrell & Harrell P.A. Reviews, Ratings & Analysis

4735 Sunbeam Rd, Jacksonville, FL 32257

4.6
604 Google reviews
Verified Profile

Harrell & Harrell P.A. is a personal injury attorney in Jacksonville, Florida with a 4.6-star rating across 604 tracked Google reviews. The current build retrieved 603 reviews for this profile and analyzed 501 text reviews. The firm replies to 88% of public reviews, 55% of analyzed reviewers explicitly recommend it, and communication is mentioned in 20% of analyzed reviews. Its review pattern is fairly consistent based on a consistency index of 80.6.

The most common review themes are explicit recommendation (55%), professionalism (30%), and case results (21%). Reviews in the sample mention matters involving car accident, truck accident, motorcycle, and slip and fall. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Tracked Google reviews604Public review count currently visible on the profile.
Reviews retrieved603Review records stored in the current build.
Text reviews analyzed501Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate88%Share of retrieved reviews with an owner reply.
Explicit recommendation rate55%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions20%Share of analyzed reviews that mention communication.
Consistency index80.6Higher scores indicate a more consistently positive rating pattern.

Case Types Mentioned in Reviews

car accidenttruck accidentmotorcycleslip and fallmedical malpracticeworkplace injurywrongful death

Quick Stats

Reviews/Month
3.1
Avg Review Length
325 chars
Local Guide %
29%

Practice Areas

Law firmLegal servicesSocial security attorneyTrial attorney

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 501 text reviews in the current build.

Owner Response Rate
88%
replies to reviews
Explicit Recommendation Rate
55%
of analyzed reviewers
Communication Mentions
20%
of analyzed reviews
Professionalism Mentions
30%
of analyzed reviews
Results Mentions
21%
of analyzed reviews
Compassion Mentions
12%
of analyzed reviews
Average response time: 162.1 days

Rating Distribution

5 star
525 (87%)
4 star
14 (2.3%)
3 star
10 (1.7%)
2 star
9 (1.5%)
1 star
46 (7.6%)
90% positive reviews 9% negative reviews Consistency index: 80.6

What Clients Praise

explicit recommendation 54.9% of reviews
professionalism 29.5% of reviews
case results 21.4% of reviews
communication 19.6% of reviews
compassion and care 11.8% of reviews

Common Concerns (from negative reviews)

unprofessional (20%)
poor communication (2%)
low settlement (2%)

Recent Reviews

Joshua Crawford

I want to give a big thank you to Harrell & Harrell , Frank, and the entire team for the great work they did on my case. They were there for me every step of the way, kept me updated whenever I needed it, and truly exceeded my expectations. Glory to God for the outcome and for placing me in such gre...

a day ago
Elizabeth Testa Local Guide

Harrell and Harrell helped us with a Social Security disability insurance claim. Amy Snyder was amazing! Every email and call were answered quickly. They got out claim approved the very first timeI would highly recommend them.

3 days ago
jerry cornwall Local Guide

Mr. Black did a extremely great job in representing my case, I couldn't be more satisfied with my outcome. I would highly recommend Harrell&Harrell to anyone with a accident case looking to get a great outcome, thank you Mr Black!

a week ago
Tonya Wright

I can honestly say Harrell & Harrell is one of the best law firms here in Jacksonville. They have represented me twice in a lawsuit and has done an amazing job. Thank you, Harrell & Harrell

2 weeks ago
Toothless

My experience was great with Harrell & Harrell. The communication was fantastic and everyone was friendly and helpful. I would use them again or recommended them to family and friends. I am very grateful for the team there and the compassion they gave me.

3 weeks ago

Other Personal Injury in Jacksonville

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 603 retrieved reviews and 501 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Recent review excerpts and business details rendered from the same exported firm dataset used by the city rankings.

Freshness

  • Profile last scraped: 2026-04-02 13:36:12.
  • Profile last exported into the current build: 2026-04-02 13:36:12.
  • 604 total Google reviews tracked; 603 reviews retrieved; 501 text reviews analyzed.
  • Methodology version: 2026.04.07. Exported at: 2026-04-06 22:46:09 UTC.
  • Latest source timestamps in scope — profiles: 2026-04-02 13:36:12, reviews: 2026-04-06 17:00:42, analysis: 2026-04-06 17:04:27.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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