Edwards & Ragatz, P.A. Reviews, Ratings & Complaints

4401 Salisbury Rd Ste 200, Jacksonville, FL 32216

Public profile and review data last refreshed Aug 12, 2026.

4.6
57 Google reviews
Claimed Google Business Profile

Edwards & Ragatz, P.A. is a personal injury attorney in Jacksonville, Florida with a 4.6-star rating across 57 tracked Google reviews. The current build retrieved 57 reviews for this profile and analyzed 50 text reviews. The firm has an owner reply on 80% of retrieved reviews, 62% of analyzed reviewers explicitly recommend it, and communication is mentioned in 18% of analyzed reviews. Its review pattern is fairly consistent based on a consistency index of 78.

The most common review themes are explicit recommendation (62%), professionalism (40%), and compassion and care (32%). Reviews in the sample mention matters involving car accident, motorcycle, and medical malpractice. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Review verdict

Edwards & Ragatz, P.A. Review Summary and Due-Diligence Questions

These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.

What clients praise

The strongest recurring praise signals in the analyzed review sample are explicit recommendation (62%), professionalism (40%), and compassion and care (32%). These percentages describe text labels in the captured sample, not independently verified service claims.

Is Edwards & Ragatz, P.A. legitimate?

Law Leaderboard can confirm that this page represents a public Google Business listing for Edwards & Ragatz, P.A. at 4401 Salisbury Rd Ste 200, Jacksonville, FL 32216. The listing has 57 tracked Google reviews and is marked as claimed on Google. This does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.

Is Edwards & Ragatz, P.A. a good law firm?

Edwards & Ragatz, P.A. has a 4.6/5 public Google rating across 57 tracked reviews. Law Leaderboard retrieved 57 reviews and analyzed 50 review texts for this profile. In that sample, the firm has an owner reply on 80% of retrieved reviews, 62% of analyzed reviewers explicitly recommend it, and communication is mentioned in 18% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.

What do Edwards & Ragatz, P.A. reviews complain about?

The recurring concern labels found in the analyzed negative-review sample are unprofessional (40%). Percentages describe the relevant review sample and should be read with the rating distribution and coverage notes below.

Does Edwards & Ragatz, P.A. respond to reviews?

Public review data shows an owner reply on 80% of the reviews retrieved for Edwards & Ragatz, P.A.. This measures responses to public reviews, not communication with clients during a case. Communication appears in 18% of analyzed review texts.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Review Evidence Score65/100Minimum evidence; public-review evidence only.
Within-market score percentile37.5th percentileCompared with the fixed Jacksonville, FL cohort.
Tracked Google reviews57Public review count currently visible on the profile.
Reviews retrieved57Review records stored in the current build.
Text reviews analyzed50Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate80%Share of retrieved reviews with an owner reply.
Explicit recommendation rate62%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions18%Share of analyzed reviews that mention communication.
Consistency index78Higher scores indicate a more consistently positive rating pattern.

Identity-linked office intelligence

Where This Office Sits in Jacksonville, FL

An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.

Compare offices side by side →

Evidence score

65/100

Score percentile

37.5th percentile

Rating percentile

37.5th percentile

Review-count percentile

37.5th percentile

Owner-reply percentile

Not scored

Evidence strength and entity relationship

Minimum evidence from 50 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.

Law Leaderboard office ID
llb-office-31e06627d97cc4ab
Law Leaderboard brand ID
llb-brand-3bc19ba0402d8436
Brand relationship
Edwards & Ragatz, P.A.

QA-published themes for this office

The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.

No office-level theme result passed every current publication gate. This is not evidence that reviewers never mentioned these topics.

Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.

Case Types Mentioned in Reviews

car accidentmotorcyclemedical malpractice

Quick Stats

Reviews/Month
0.3
Avg Review Length
382 chars
Local Guide %
40%

About

Edwards & Ragatz, P.A. is a top-rated personal injury and medical malpractice law firm in Jacksonville, Florida, with more than 150 years of combined trial experience. Our Board-Certified attorneys ha...

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 50 text reviews in the current build.

Owner Response Rate
80%
replies to reviews
Explicit Recommendation Rate
62%
of analyzed reviewers
Communication Mentions
18%
of analyzed reviews
Professionalism Mentions
40%
of analyzed reviews
Results Mentions
16%
of analyzed reviews
Compassion Mentions
32%
of analyzed reviews
Average response time: 164 days

Rating Distribution

5 star
49 (86%)
4 star
3 (5.3%)
3 star
0 (0%)
2 star
1 (1.8%)
1 star
4 (7%)
90% positive reviews 10% negative reviews Consistency index: 78

What Clients Praise

explicit recommendation 62% of reviews
professionalism 40% of reviews
compassion and care 32% of reviews
communication 18% of reviews
case results 16% of reviews

Common Concerns (from negative reviews)

unprofessional (40%)

Other Medical Malpractice in Jacksonville

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 57 retrieved reviews and 50 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Consumer intelligence release llb-consumer-intelligence-2026-08-12-r4, derived from llb-depth50-research-2026-08-11-r1, supplies immutable office and brand IDs, market context, evidence-strength tier, and published practice/city memberships.
  • Aggregate business and review-analysis fields rendered from the same exported firm record used by the city rankings; reviewer identities and review text are not republished.

Freshness

  • Business profile last collected: 2026-08-09 23:45:33Z.
  • Review records last collected: 2026-08-11 20:29:43Z; derived metrics last analyzed: 2026-08-12 08:09:56.
  • 57 total Google reviews tracked; 57 reviews retrieved; 50 text reviews analyzed.
  • Consumer intelligence release published 2026-08-12; that is a derived-release date, not a new profile or review observation.
  • Methodology version: review-evidence-v1.0.0. Build packaging timestamp: 2026-08-12 00:00:00Z; this is not a source-refresh date.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Historical comparison tiles appear only when retrieved review history reaches both full twelve-month windows and each window meets the rating-count threshold.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • A within-market percentile is a relative position inside the fixed market cohort. It is not a probability, national rank, or legal-performance grade.
  • A theme appears only when that office result passes the published minimum sample, confidence, and external precision gates; absence is not proof that the topic never appears.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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