Fay & Associates Reviews, Ratings & Analysis

619 S 10th St, Minneapolis, MN 55404

4.7
346 Google reviews
Verified Profile

Fay & Associates is a personal injury attorney in Minneapolis, Minnesota with a 4.7-star rating across 346 tracked Google reviews. The current build retrieved 345 reviews for this profile and analyzed 284 text reviews. The firm replies to 48% of public reviews, 70% of analyzed reviewers explicitly recommend it, and communication is mentioned in 14% of analyzed reviews. Its review pattern is fairly consistent based on a consistency index of 84.5.

The most common review themes are explicit recommendation (70%), case results (39%), and professionalism (21%). Reviews in the sample mention matters involving car accident, motorcycle, medical malpractice, and workplace injury. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Tracked Google reviews346Public review count currently visible on the profile.
Reviews retrieved345Review records stored in the current build.
Text reviews analyzed284Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate48%Share of retrieved reviews with an owner reply.
Explicit recommendation rate70%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions14%Share of analyzed reviews that mention communication.
Consistency index84.5Higher scores indicate a more consistently positive rating pattern.

Case Types Mentioned in Reviews

car accidentmotorcyclemedical malpracticeworkplace injurywrongful deathdog bite

Quick Stats

Reviews/Month
2.3
Avg Review Length
327 chars
Local Guide %
26%

Practice Areas

Law firmAttorneyLegal servicesTrial attorney

About

Fay & Associates is a Minneapolis-based law firm dedicated to helping good people take back their lives after wrongful injuries. From boating accidents to dog bites, their personal injury attorneys ha...

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 284 text reviews in the current build.

Owner Response Rate
48%
replies to reviews
Explicit Recommendation Rate
70%
of analyzed reviewers
Communication Mentions
14%
of analyzed reviews
Professionalism Mentions
21%
of analyzed reviews
Results Mentions
39%
of analyzed reviews
Compassion Mentions
5%
of analyzed reviews
Average response time: 147.2 days

Rating Distribution

5 star
313 (90%)
4 star
5 (1.4%)
3 star
1 (<1%)
2 star
2 (<1%)
1 star
25 (7.2%)
93% positive reviews 7% negative reviews Consistency index: 84.5

What Clients Praise

explicit recommendation 70.4% of reviews
case results 39.1% of reviews
professionalism 20.8% of reviews
communication 14.4% of reviews
dedication 11.3% of reviews

Common Concerns (from negative reviews)

unprofessional (28.6%)
poor communication (9.5%)
passed around (4.8%)

Recent Reviews

Lovely Wald

Michael @ Fay & Associates handled my case very well and I'm very satisfied and would've gave him 10 stars if possible. Thanks again.

a week ago
Dylan Weber

I was in a terrible car accident and Michael Fay and his team did an excellent job recovering a settlement for me. They also were extremely helpful in reducing my medical bills. I'm greatful for their work. I recommend Fay & Associates to anyone in a similar situation.

2 weeks ago
Steven Guck

Professional and VERY well versed in the automotive legalities. Amazing work! Wouldn't have been able to reach the best agreement without Fay and Associates, Sincerely.

2 weeks ago
Shy Local Guide

Amazing lawfirm, and lawyers. Micheal Fay is amazing he handled everything and got me a great settlement. Definitely would use them again.

Edited a month ago
Matthew Zarras Local Guide

I hired Fay & Associates after an automobile accident and getting stuck in a bunch of insurance red tape. They took my case and were able to get it resolved for me in about a year. I am pleased with the outcome and resolution we reached with the other party. I appreciate the help of your whole team.

a month ago

Other Personal Injury in Minneapolis

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 345 retrieved reviews and 284 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Recent review excerpts and business details rendered from the same exported firm dataset used by the city rankings.

Freshness

  • Profile last scraped: 2026-04-02 14:43:28.
  • Profile last exported into the current build: 2026-04-02 14:47:40.
  • 346 total Google reviews tracked; 345 reviews retrieved; 284 text reviews analyzed.
  • Methodology version: 2026.04.07. Exported at: 2026-04-06 22:46:09 UTC.
  • Latest source timestamps in scope — profiles: 2026-04-02 14:43:28, reviews: 2026-04-06 17:01:58, analysis: 2026-04-06 17:04:28.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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