Claimed Google Business Profile Data refreshed Aug 12, 2026

CLS Law Reviews, Ratings & Complaints

2600 N Central Ave #730, Phoenix, AZ 85004

4.8 · 122 Google reviews

Review evidence score

LAW LEADERBOARD · REVIEW EVIDENCE SCORE · FIXED COHORT · 75.1 / 100
Within-market percentile
76.5th percentile
Evidence depth
Minimum evidence

Compares public-review evidence only. Not a measure of legal ability or outcomes.

CLS Law is a personal injury attorney in Phoenix, Arizona with a 4.8-star rating across 122 tracked Google reviews. The current build retrieved 122 reviews for this profile and analyzed 97 text reviews. The firm has an owner reply on 99% of retrieved reviews, 58% of analyzed reviewers explicitly recommend it, and communication is mentioned in 31% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 90.7.

The most common review themes are explicit recommendation (58%), communication (31%), and professionalism (20%). Reviews in the sample mention matters involving car accident and medical malpractice. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Review verdict

CLS Law review summary, answered from data.

These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.

What clients praise

CLS Law reviews most often praise explicit recommendation (58%), communication (31%), and professionalism (20%) in the analyzed sample. These percentages describe text labels in the captured sample, not independently verified service claims.

Is CLS Law legitimate?

CLS Law is listed on Google as a public business profile at 2600 N Central Ave #730, Phoenix, AZ 85004, with 122 tracked Google reviews, and the listing is marked as claimed on Google. A public listing does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.

Is CLS Law a good law firm?

CLS Law has a 4.8/5 public Google rating across 122 tracked reviews. Law Leaderboard retrieved 122 reviews and analyzed 97 review texts for this profile. In that sample, the firm has an owner reply on 99% of retrieved reviews, 58% of analyzed reviewers explicitly recommend it, and communication is mentioned in 31% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.

What do CLS Law reviews complain about?

CLS Law reviews show no recurring complaint category in the current analyzed sample. That does not prove that no client has complained; review coverage is incomplete and changes over time.

Does CLS Law respond to reviews?

CLS Law has replied to 99% of the reviews retrieved for this profile, according to public review data. This measures responses to public reviews, not communication with clients during a case. Communication appears in 31% of analyzed review texts.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Review Evidence Score75.1/100Minimum evidence; public-review evidence only.
Within-market score percentile76.5th percentileCompared with the fixed Phoenix, AZ cohort.
Tracked Google reviews122Public review count currently visible on the profile.
Reviews retrieved122Review records stored in the current build.
Text reviews analyzed97Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate99%Share of retrieved reviews with an owner reply.
Explicit recommendation rate58%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions31%Share of analyzed reviews that mention communication.
Professionalism mentions20%Share of analyzed reviews that mention professionalism.
Case-results mentions19%Share of analyzed reviews that mention case results.
Compassion mentions4%Share of analyzed reviews that mention compassion or care.
Consistency index90.7Higher scores indicate a more consistently positive rating pattern.
Average owner response time178.3 daysMean delay between a public review and the owner reply.

Identity-linked office intelligence

Where This Office Sits in Phoenix, AZ

An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.

Compare offices side by side →

Evidence score

75.1/100

Score percentile

76.5th percentile

Rating percentile

32.4th percentile

Review-count percentile

20.6th percentile

Owner-reply percentile

Not scored

Evidence strength and entity relationship

Minimum evidence from 97 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.

Law Leaderboard office ID
llb-office-509f2dbd9acf7f4a
Law Leaderboard brand ID
llb-brand-2587ab35bd4952c4
Brand relationship
CLS Law

QA-published themes for this office

The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.

No office-level theme result passed every current publication gate. This is not evidence that reviewers never mentioned these topics.

Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.

Case Types Mentioned in Reviews

car accidentmedical malpractice

Quick Stats

Reviews/Month
1.6
Avg Review Length
232 chars
Local Guide %
20%

About

CLS Law – Injury Lawyers is your trusted personal injury attorney in Phoenix. Led by Attorney Christopher Sullivan, our team is dedicated to securing justice and maximum compensation for accident vict...

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.

Rating Distribution

5 star
112 (92%)
4 star
5 (4.1%)
3 star
1 (<1%)
2 star
0 (0%)
1 star
4 (3.3%)
97% positive reviews 2% negative reviews Consistency index: 90.7

What Clients Praise

explicit recommendation 57.7% of reviews
communication 30.9% of reviews
professionalism 19.6% of reviews
case results 18.6% of reviews
expertise 9.3% of reviews

Other Personal Injury in Phoenix

Provenance

Sources, freshness, and limitations.

Sources

  • • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • • 122 retrieved reviews and 97 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • • Consumer intelligence release llb-consumer-intelligence-2026-08-12-r4, derived from llb-depth50-research-2026-08-11-r1, supplies immutable office and brand IDs, market context, evidence-strength tier, and published practice/city memberships.
  • • Aggregate business and review-analysis fields rendered from the same exported firm record used by the city rankings; reviewer identities and review text are not republished.

Freshness

  • • Business profile last collected: 2026-08-09 23:44:39Z.
  • • Review records last collected: 2026-08-11 20:27:47Z; derived metrics last analyzed: 2026-08-12 08:09:56.
  • • 122 total Google reviews tracked; 122 reviews retrieved; 97 text reviews analyzed.
  • • Consumer intelligence release published 2026-08-12; that is a derived-release date, not a new profile or review observation.
  • • Methodology version: review-evidence-v1.0.0. Build packaging timestamp: 2026-08-12 00:00:00Z; this is not a source-refresh date.

Limitations

  • • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • • Historical comparison tiles appear only when retrieved review history reaches both full twelve-month windows and each window meets the rating-count threshold.
  • • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • • A within-market percentile is a relative position inside the fixed market cohort. It is not a probability, national rank, or legal-performance grade.
  • • A theme appears only when that office result passes the published minimum sample, confidence, and external precision gates; absence is not proof that the topic never appears.
  • • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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