Ballenger & Roche, LLC

World Trade Center Baltimore, 401 E Pratt St #2341, Baltimore, MD 21202

4.9
33 Google reviews
Verified Profile

Ballenger & Roche, LLC is a personal injury law firm based in Baltimore, Maryland, with a 4.9 out of 5-star rating from 33 Google reviews. The firm maintains an owner response rate of 52%, a recommendation rate of 52%, and a communication score of 28%. Its polarization index of 92.0 indicates a high consistency in review sentiment, suggesting generally aligned client experiences. These metrics reflect the firm’s engagement level and client feedback patterns as reported online.

The firm primarily handles cases involving car accidents and workplace injuries, as noted in client reviews. Clients often highlight the firm’s attention to these specific personal injury matters. While the recommendation and communication scores show room for improvement, the consistent feedback suggests that the law firm effectively manages these case types. The single use of "attorney" emphasizes the firm’s specialization in personal injury law within the Baltimore area.

Case Types Handled

car accidentworkplace injury

Quick Stats

Reviews/Month
0.3
Avg Review Length
291 chars
Local Guide %
40%

Performance Metrics

Based on analysis of 25 verified client reviews.

Owner Response Rate
52%
replies to reviews
Recommendation Rate
52%
of reviewers recommend
Communication Score
28%
mention communication
Professionalism
44%
mention professionalism
Results Score
8%
mention case results
Compassion Score
16%
mention compassion/care
Average response time: 203.5 days

Rating Distribution

5 star
32 (97%)
4 star
0 (0%)
3 star
0 (0%)
2 star
0 (0%)
1 star
1 (3%)
96% positive reviews 4% negative reviews Consistency index: 92

What Clients Praise

recommendation 52% of reviews
professionalism 44% of reviews
communication 28% of reviews
transparency 20% of reviews
compassion 16% of reviews

Common Concerns (from negative reviews)

poor communication (100%)
unprofessional (100%)

Recent Reviews

Meme Gillard 0

Ballenger & Roche, LLC Handled my auto accident with love and care. They moved very fast. The staff was very professional and pleasant to work with.

a week ago
Heather Huntee 0

Attorney Aarron Johnson is awesome to work with; very patient, understanding; and gives prompt communication. Thanks again for your precise assistance and win with another case!

a month ago
Brendina Long 0

Very positive and Professional. Thanks

3 months ago
Betty Wright Local Guide

"I'm compelled to return and express my heartfelt appreciation for the exceptional service I received from Ballenger & Roche, LLC. Specifically, I want to acknowledge the outstanding professionalism and beauty of Daniela Sánchez, their Paralegal & Office Manager. Daniela, you are not only talented ...

6 months ago
Juliann Fedele 0

I was visiting Baltimore Maryland and had an accident. I called Ballenger & Roche for help and understanding of my case. Jennifer was very informative and helpful. Kept in contact with me, took care of all paperwork and close my case quickly and I am happy with the results. They truly care

a year ago

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