1221 Brickell Ave Suite 900, Miami, FL 33131
The Russo Firm - Miami is a personal injury attorney in Miami, Florida with a 4.9-star rating across 967 tracked Google reviews. The current build retrieved 915 reviews for this profile and analyzed 691 text reviews. The firm replies to 81% of public reviews, 19% of analyzed reviewers explicitly recommend it, and communication is mentioned in 9% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 95.1.
The most common review themes are professionalism (26%), explicit recommendation (19%), and communication (9%). Reviews in the sample mention matters involving car accident, medical malpractice, and wrongful death. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.
Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.
| Metric | Value | What it means |
|---|---|---|
| Tracked Google reviews | 967 | Public review count currently visible on the profile. |
| Reviews retrieved | 915 | Review records stored in the current build. |
| Text reviews analyzed | 691 | Review texts used for NLP-derived praise, complaint, and communication metrics. |
| Owner response rate | 81% | Share of retrieved reviews with an owner reply. |
| Explicit recommendation rate | 19% | Share of analyzed reviewers who explicitly recommend the firm. |
| Communication mentions | 9% | Share of analyzed reviews that mention communication. |
| Consistency index | 95.1 | Higher scores indicate a more consistently positive rating pattern. |
The Miami personal injury attorneys at The Russo Firm have been involved in cases resulting in settlements of over $1 Billion. Our attorneys have a long track record of success litigating personal inj...
The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.
Based on analysis of 691 text reviews in the current build.
Always quick to answer when you call and if the person who picks up can't get you the information you need, they make sure to transfer you ASAP to someone who can. Always been professional and reliable, I'm grateful for their help! Would and have recommended their law firm to anyone who needs a lawy...
Very informative made to feel comfortable and concern about me good English skills nice personality.
I have been a client of Dohlman since early 2024 and they have been amazing in terms of giving monthly updates on a large MDL suit. They also provide live Q&A sessions as well. When I need to speak to someone at Dohlman they have always been kind and patient and answered all my questions. I highly r...
The Russo Firm has been very efficient and following thru with my case.
Q: I fell at a hotel pool in Miami because there was no non-slip surface. Can I sue?
A: Yes. Property owners, including hotels, must ensure their pools are safe. A lack of non-slip surfaces can be considered negligent security. Contact us to discuss the specific details of your accident.
— The Russo Firm - Miami
Q: My family member died in a boating accident. What does a wrongful death lawsuit involve?
A: We are so sorry for your loss. A wrongful death claim seeks compensation for funeral costs, lost financial support, and the emotional loss of a loved one due to another's negligence. We handle these cases with compassion and determination.
— The Russo Firm - Miami
Q: I had a slip and fall in a Miami grocery store because of a wet floor with no sign. Is the store liable?
A: Potentially, yes. Property owners have a duty to maintain safe premises. If their negligence led to your fall, they can be held responsible for your injuries. We can help you build a strong case.
— The Russo Firm - Miami
Q: Does the firm handle mass torts and class action cases?
A: Yes, they also manage large‑scale claims such as defective drugs, medical devices, product liability, and other mass‑tort/class‑action matters.
— The Russo Firm - Miami